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Remote Customer Service Auditor Jobs in Springville, UT

Sunpower

Senior Internal Auditor & Sox Compliance

Orem, UT · On-site +1

$73K - $91K/yr

Orem, UT preferred, remote available About SunPower : SunPower's mission is to provide industry ... customer service. With over 30 years of experience in the US Residential Solar industry, we deliver ...

SunPower

Senior Internal Auditor & Sox Compliance

Orem, UT · On-site +1

$73K - $91K/yr

Orem, UT preferred, remote available About SunPower : SunPower's mission is to provide industry ... customer service. With over 30 years of experience in the US Residential Solar industry, we deliver ...

HMG Careers

Sales and Service Agent Remote

Provo, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Elberta, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Lindon, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Auditor JobsRemote Customer Service Auditor JobsRemote Customer Service Auditor Jobs in Springville, UT

Remote Customer Service Auditor information

See Springville, UT salary details

$28.4K

$67.6K

$109.3K

How much do remote customer service auditor jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote customer service auditor in Springville, UT is $67,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $91,600.00 per year, depending on experience, location, and employer.

What is a remote customer service auditor?

Remote Customer Service Auditors are professionals who evaluate and assess the quality of customer service provided by a company, typically while working from a remote location. Their job involves reviewing customer interactions, such as phone calls, emails, or chat sessions, to ensure compliance with company policies and industry standards. They provide feedback and recommendations to help improve customer service processes and overall customer satisfaction. This role requires strong analytical skills, attention to detail, and often experience in customer service or quality assurance.

How does a remote customer service auditor typically interact with customer service teams, and what collaboration tools are commonly used?

As a Remote Customer Service Auditor, you will regularly collaborate with customer service representatives, team leads, and quality assurance managers to review and provide feedback on customer interactions. Most teams use digital communication tools such as Slack, Microsoft Teams, or Zoom for meetings and discussions. Auditors also access call recordings, chat logs, and CRM systems to perform evaluations. Open communication and timely feedback are essential for aligning quality standards and supporting continuous improvement within the customer service team.

What are the key skills and qualifications needed to thrive as a remote customer service auditor, and why are they important?

To thrive as a Remote Customer Service Auditor, you need strong analytical skills, attention to detail, and experience in customer service quality assurance, often supported by a relevant degree or background. Familiarity with call monitoring systems, CRM platforms, and auditing software is typically essential. Excellent communication, impartiality, and problem-solving abilities help you provide actionable feedback and foster improvement. These skills ensure that customer interactions meet company standards, enhance service quality, and drive continuous improvement in remote environments.

What is the difference between Remote Customer Service Auditor vs Remote Quality Assurance Specialist?

AspectRemote Customer Service AuditorRemote Quality Assurance Specialist
CredentialsCustomer service experience, auditing or compliance trainingQuality assurance certifications, industry-specific knowledge
Work EnvironmentRemote, primarily reviewing customer interactionsRemote, evaluating overall service quality and processes
Employer & Industry UsageCustomer service departments, call centersQuality departments across various industries
Search & Comparison IntentUnderstanding auditing roles in customer serviceComparing quality assurance roles in customer service

Remote Customer Service Auditors focus on reviewing customer interactions to ensure compliance and quality, often requiring customer service experience. Remote Quality Assurance Specialists evaluate overall service quality and processes, with certifications in QA. Both roles are remote and used across industries, but they differ in scope and focus. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are popular job titles related to Remote Customer Service Auditor jobs in Springville, UT?

For Remote Customer Service Auditor jobs in Springville, UT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Auditor jobs in Springville, UT look for?

The top searched job categories for Remote Customer Service Auditor jobs in Springville, UT are:

What cities near Springville, UT are hiring for Remote Customer Service Auditor jobs?

Cities near Springville, UT with the most Remote Customer Service Auditor job openings:

Remote Customer Service Auditor jobs near you
Infographic showing various Remote Customer Service Auditor job openings in Springville, UT as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% Remote job distribution, with an average salary of $67,551 per year, or $32.5 per hour.

Remote Inbound Customer Service Representative

Ken Garff Auto Group

Draper, UT • On-site, Remote

$16 - $16.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Ken Garff Automotive Group rating

5.7

Company rating: 5.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

123rd of 155 rated car dealerships

Job description

Remote Customer Service Representative - Ken Garff Listening Center
The Ken Garff Listening Center is a contact center that is currently looking for Remote Customer Service Representatives!
Great work schedule! Must be located in Utah, Texas, Nevada, Arizona, Wyoming, or Iowa
The Listening Center is open from 6 AM to 7 PM MST Monday-Friday, 8:00 AM to 4:30 PM MST Saturdays, and closed Sundays. Training class is Tentative to start on September 14th, 2026.
Must provide your own equipment to work remote.
Internet Connection (Wired Required):
  • Ethernet connection only (must be hard-wired to router or wall port)
  • Minimum speeds: 50 Mbps download / 20 Mbps upload
  • Maximum ping: 40 ms or lower

Computer Specifications:
  • Processor of Intel i5 or Higher OR AMD Ryzen 5 or Higher
  • RAM: 16 GB minimum
  • Storage: 256 GB or more
  • System Firmware: UEFI with Secure Boot enabled
  • TPM: Version 2.0
  • Graphics: Compatible with DirectX 12 or later with WDDM 2.0 driver
  • Operating System: Windows 11 required
    Apple/Mac devices are not supported

Peripherals and Remote Setup:
  • Minimum of 2 monitors (dual-monitor setup required)
  • Webcam (built-in or external)
  • Smartphone
  • Headset with microphone
  • Keyboard and mouse

Quiet working area free from distractions
Here's what you'll be doing:
  • Answer inbound customer calls promptly and professionally.
  • Determine the customer's concerns and schedule the necessary appointment.
  • Communicate with the customer in a way that leaves them feeling comfortable, informed, and feeling that they have been heard.
  • Document and update customer records.
  • Establish and maintain great customer relationships.
  • Be a team player and uphold Ken Garff's standards of professionalism and integrity.

Qualifications:
  • Positive, energetic, enthusiastic, and service-oriented.
  • Must provide your own equipment
  • Proficient computer skills, capable of managing multiple systems, and able to type 30 + wpm
  • The ability to help solve customer problems
  • Excellent problem-solving and communication skills. (Written and verbal)
  • Ability to multitask, organize & prioritize-in other words, work smart.
  • Previous customer service or call center experience is a plus.
  • High School Diploma or equivalent
  • Must be 18 years or older and authorized to work in the U.S.
  • Bilingual in Spanish is a PLUS!
  • Must be located in Utah, Texas, Nevada, Arizona, Wyoming, or Iowa

Benefits of working at Ken Garff Listening Center:
  • Earn a college degree, no cost to you!
  • Paid training-we care about your success.
  • Flexible schedule!
  • Real career growth at a nationwide automotive powerhouse
  • Competitive base pay
  • Paid Time Off
  • Great benefits package: Medical, Dental, Vision, Short and Long-term disability, AD&D, and Life Insurance
  • 401 (k) with Company match
  • Optional Year-end bonus program
  • Employee discounts on Vehicle Purchase, Parts, Service, and More!
  • Great people with a great culture

Job Type: Full-Time (35-40-hour work week)
Pay: Starting at $16.00 per hour
$16.25 per hour for Spanish bilingual candidates
We are an Equal Opportunity Employer
((We Hear You))

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