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Remote Customer Service Agent Jobs in Mauldin, SC

LifeMD

Customer Service Representative

Greenville, SC · On-site +1

$22.50/hr

We are looking for a Customer Service Representative to serve as the face of our Virtual Patient ... Must have 2+ years of remote work experience Preferred Qualifications: * Computer literate and ...

LifeMD

Customer Service Representative

Greenville, SC · On-site +1

$22.50/hr

We are looking for a Customer Service Representative to serve as the face of our Virtual Patient ... Must have 2+ years of remote work experience Preferred Qualifications: * Computer literate and ...

Symmetry

Remote Work Sales Agent

Greenville, SC · Remote

$180K/yr

Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time ... Build and maintain strong relationships with clients, providing exceptional customer service.

Promoted2

Remote Insurance Agent

Spartanburg, SC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Pitch Health Solutions LLC

Transfer Agent

Greenville, SC · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Since 2009, we've specialized in insurance lead generation - connecting interested customers with ...

Pitch Health Solutions

Transfer Agent

Greenville, SC · Remote

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Since 2009, we've specialized in insurance lead generation -- connecting interested customers with ...

Vensure Employer Services

Be Seen First

HR Coordinator (Remote)

Greenville, SC · Remote

$40K - $50K/yr

Excellent customer service and communication * Comfortable in a fast-paced, deadline-driven environment * Tech-savvy (HR systems, databases, web tools) * Able to work independently in a remote ...

Vylla Home

Real Estate Agent

Greenville, SC · Remote

... services, plus exceptional customer service. * Operational Support: Dedicated transaction ... Control your growth and schedule as an agent. * Positive Culture: Be part of our supportive ...

Vylla Home

Real Estate Agent

Greenville, SC · Remote

... services, plus exceptional customer service. * Operational Support: Dedicated transaction ... Control your growth and schedule as an agent. * Positive Culture: Be part of our supportive ...

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Remote Customer Service Agent information

See Mauldin, SC salary details

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How much do remote customer service agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer service agent in Mauldin, SC is $16.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.03 per hour, depending on experience, location, and employer.

What is a remote customer service agent?

A Remote Customer Service Agent is a professional who provides customer support services from a location outside of a traditional office, typically from home. They assist customers through various channels such as phone, email, live chat, or social media, addressing inquiries, resolving issues, and processing orders. Remote agents use specialized software and communication tools to perform their duties efficiently while maintaining a high standard of customer service. This role requires strong communication skills, problem-solving abilities, and self-motivation to work independently.

How do remote customer service agents effectively stay connected and collaborate with their team?

Remote Customer Service Agents typically use a variety of digital tools—such as instant messaging platforms, video conferencing, and shared documentation systems—to stay connected with their team. Regular virtual meetings and check-ins are common to discuss updates, share feedback, and resolve customer issues collaboratively. This structure helps maintain a sense of teamwork and ensures everyone is aligned on company goals and service standards, even while working from different locations. Proactive communication and strong organizational skills are key to thriving in this remote environment.

What is the difference between Remote Customer Service Agent vs Remote Technical Support Specialist?

AspectRemote Customer Service AgentRemote Technical Support Specialist
CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical training or certifications
Work EnvironmentCall centers, customer service platforms, chat supportTechnical help desks, troubleshooting software, remote diagnostics
Employer & IndustryRetail, telecom, e-commerce, service providersIT companies, software providers, hardware vendors
Search & ComparisonOften compared for customer support roles, entry-level positionsCompared for technical troubleshooting, specialized support roles

Remote Customer Service Agents focus on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills and customer service certifications. Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, requiring technical knowledge and certifications. While both roles are remote and customer-facing, they differ in technical complexity and skill requirements.

What are the key skills and qualifications needed to thrive as a remote customer service agent, and why are they important?

To thrive as a Remote Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required. Patience, active listening, and self-motivation are crucial soft skills that help agents excel in a virtual environment. These skills ensure effective customer support, high satisfaction rates, and productivity while working independently from home.

What does a remote customer service agent do?

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

More about Remote Customer Service Agent jobs
What are popular job titles related to Remote Customer Service Agent jobs in Mauldin, SC? For Remote Customer Service Agent jobs in Mauldin, SC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Agent jobs in Mauldin, SC look for? The top searched job categories for Remote Customer Service Agent jobs in Mauldin, SC are:
What cities near Mauldin, SC are hiring for Remote Customer Service Agent jobs? Cities near Mauldin, SC with the most Remote Customer Service Agent job openings:
Remote Customer Service Agent jobs near you
Infographic showing various Remote Customer Service Agent job openings in Mauldin, SC as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,144 per year, or $16.4 per hour.

Customer Service Representative

LifeMD

Greenville, SC • On-site, Remote

$22.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 3 days ago

Job description

About Us:
LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.
To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company - with offices in New York City; Greenville, SC; and Huntington Beach, CA - is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.
About the role:
We are looking for a Customer Service Representative to serve as the face of our Virtual Patient Care platform. You will be in charge of ensuring that our patients have the best experience possible as they enter our virtual platform. This will entail answering patient questions and concerns, as well as serving as a liaison between our patients and LifeMD Southern Patient Care. Professionalism and expert customer service skills are a must. If you have a passion for helping others and providing a memorable patient experience, then apply today and become a part of our team!
Responsibilities:
  • Greet patients with a warm and welcoming presence and serve as the face of our Virtual Care platform
  • Answer incoming calls from patients with a courteous and professional manner
  • Provide patients with solutions to any inquires they may have
  • Maintain patient accounts and information
  • Work with medical team to handle patient scheduling
  • Provide leadership and guidance to other Customer Service Representatives

Requirements
Basic Qualifications:
  • 2+ years of related work experience, which can include call center, patient coordination or claims experience
  • Ability to work confidential and sensitive information
  • Must have 2+ years of remote work experience

Preferred Qualifications:
  • Computer literate and proficient in Google Suite
  • Strong problem solving and decision-making skills
  • Experience working in the medical field

Benefits
  • Pay: $22.50/hour
  • Health Care Plan (Medical, Dental & Vision)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development

Apply