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Remote Customer Service Agent Jobs in Mauldin, SC

Symmetry

Remote Work Sales Agent

Greenville, SC · On-site +1

$180K/yr

Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time ... Build and maintain strong relationships with clients, providing exceptional customer service.

Symmetry

Remote Work Sales Agent

Greenville, SC · Remote

$180K/yr

Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time ... Build and maintain strong relationships with clients, providing exceptional customer service.

Lone Star Careers

Remote Insurance Agent

Spartanburg, SC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Sales Agent

Spartanburg, SC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Agent

Spartanburg, SC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Agent information

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How much do remote customer service agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service agent in Mauldin, SC is $16.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.03 per hour, depending on experience, location, and employer.

What is a remote customer service agent?

A Remote Customer Service Agent is a professional who provides customer support services from a location outside of a traditional office, typically from home. They assist customers through various channels such as phone, email, live chat, or social media, addressing inquiries, resolving issues, and processing orders. Remote agents use specialized software and communication tools to perform their duties efficiently while maintaining a high standard of customer service. This role requires strong communication skills, problem-solving abilities, and self-motivation to work independently.

What does a remote customer service agent do?

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

What are the key skills and qualifications needed to thrive as a remote customer service agent, and why are they important?

To thrive as a Remote Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required. Patience, active listening, and self-motivation are crucial soft skills that help agents excel in a virtual environment. These skills ensure effective customer support, high satisfaction rates, and productivity while working independently from home.

How do remote customer service agents effectively stay connected and collaborate with their team?

Remote Customer Service Agents typically use a variety of digital tools—such as instant messaging platforms, video conferencing, and shared documentation systems—to stay connected with their team. Regular virtual meetings and check-ins are common to discuss updates, share feedback, and resolve customer issues collaboratively. This structure helps maintain a sense of teamwork and ensures everyone is aligned on company goals and service standards, even while working from different locations. Proactive communication and strong organizational skills are key to thriving in this remote environment.

What is the difference between Remote Customer Service Agent vs Remote Technical Support Specialist?

AspectRemote Customer Service AgentRemote Technical Support Specialist
CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical training or certifications
Work EnvironmentCall centers, customer service platforms, chat supportTechnical help desks, troubleshooting software, remote diagnostics
Employer & IndustryRetail, telecom, e-commerce, service providersIT companies, software providers, hardware vendors
Search & ComparisonOften compared for customer support roles, entry-level positionsCompared for technical troubleshooting, specialized support roles

Remote Customer Service Agents focus on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills and customer service certifications. Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, requiring technical knowledge and certifications. While both roles are remote and customer-facing, they differ in technical complexity and skill requirements.

More about Remote Customer Service Agent jobs

What are popular job titles related to Remote Customer Service Agent jobs in Mauldin, SC?

For Remote Customer Service Agent jobs in Mauldin, SC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Agent jobs in Mauldin, SC look for?

The top searched job categories for Remote Customer Service Agent jobs in Mauldin, SC are:

What cities near Mauldin, SC are hiring for Remote Customer Service Agent jobs?

Cities near Mauldin, SC with the most Remote Customer Service Agent job openings:

Remote Customer Service Agent jobs near you
Infographic showing various Remote Customer Service Agent job openings in Mauldin, SC as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,144 per year, or $16.4 per hour.

Remote Customer & Member Success Specialist (WFH)

Globe Life American Income Division

Spartanburg, SC • On-site, Remote

Full-time

Medical, Life, Retirement

Posted 29 days ago

Key responsibilities

  • Meet with clients virtually through Zoom and phone appointments to explain benefits, policy features, and coverage options.

  • Assist clients with applications, enrollment, policy updates, and service requests while maintaining accurate documentation.

  • Build and maintain long-term client relationships and follow up to review changing needs and coverage options.

Job description

Remote Client Representative
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Remote Client Representative
100% Remote | Flexible Schedule | Training Provided
Are you looking for a rewarding work-from-home career where you can help others while building long-term professional success?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives. This opportunity is ideal for professionals who enjoy building relationships, providing exceptional customer service, and working in a flexible remote environment.
Whether you're beginning your career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the long-term success of our representatives through mentorship, professional development, and performance-based career advancement.
What You'll Do
As a Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Explain available benefits, policy features, and coverage options
  • Answer client questions and provide professional guidance
  • Assist with applications, enrollment, policy updates, and service requests
  • Build and maintain long-term client relationships
  • Follow up with clients to review changing needs and coverage options
  • Maintain accurate documentation while following company policies and industry regulations
Professional Development
  • Participate in structured virtual training and mentorship
  • Develop communication, customer service, and leadership skills
  • Learn industry products, systems, and compliance requirements
  • Collaborate with a supportive remote team
  • Continue growing through ongoing coaching and leadership development opportunities
What We Offer
100% Remote Work
  • Work remotely from anywhere within the United States
  • Flexible scheduling after training
  • No daily commute
  • Modern virtual work environment
Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Performance bonuses
  • Career advancement opportunities
  • Leadership recognition programs
Professional Growth
  • Comprehensive onboarding and training
  • Weekly coaching and mentorship
  • Leadership development opportunities
  • Promotion from within
  • Long-term career growth
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Retirement program options
  • Leadership conferences and professional development events
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Basic computer proficiency
  • Positive attitude and willingness to learn
  • Strong work ethic and professionalism
  • Strong organizational and time-management skills
  • Ability to work independently while collaborating remotely
  • Outgoing, service-oriented personality
  • Commitment to delivering exceptional client experiences
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Sales
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Administrative Support
  • Call Center Operations

Leadership or management experience is a plus, but not required. Comprehensive training and mentorship are provided for motivated individuals.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a flexible remote career where you can help working families, build meaningful client relationships, and grow professionally, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Serve Families. Build a Lasting Career. 🚀

Apply