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Remote Customer Service Agent Jobs in Exeter, NH

Gallagher

Client Service Manager II

Portsmouth, NH · Remote

While this role is not currently open, it is open to being fully remote, and we welcome the ... strong customer service, ensuring trust and satisfaction. * Help your team address client risk ...

MEK Consulting, LLC

Be Seen First

Remote Sales Consultant - Training Provided | Flexible Schedule

Dover, NH · Remote

$25K - $150K/yr

Sales Healthcare Education Customer Service Hospitality Real Estate Insurance Management ... Remote and flexible schedule Full training and mentorship Commission-based compensation Leadership ...

MEK Consulting, LLC

Be Seen First

Remote Sales Consultant - Training Provided | Flexible Schedule

Dover, NH · Remote

$25K - $150K/yr

Sales Healthcare Education Customer Service Hospitality Real Estate Insurance Management ... Remote and flexible schedule Full training and mentorship Commission-based compensation Leadership ...

Camesi Agency

Remote Sales Manager

Portsmouth, NH · Remote

$80K - $120K/yr

Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ... What We Offer * 100% remote work with a flexible schedule. * Commission income and performance ...

Amwins

Senior Underwriter

Portsmouth, NH · On-site +1

$100K - $118K/yr

... servicing and quoting accounts. Serves as interface between carrier and agent. Handles account ... and strong customer service commitment. Proficient with Microsoft Excel and Word. Insurance ...

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Remote Customer Service Agent information

See Exeter, NH salary details

$10

$18

$27

How much do remote customer service agent jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote customer service agent in Exeter, NH is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.29 per hour, depending on experience, location, and employer.

What is a remote customer service agent?

A Remote Customer Service Agent is a professional who provides customer support services from a location outside of a traditional office, typically from home. They assist customers through various channels such as phone, email, live chat, or social media, addressing inquiries, resolving issues, and processing orders. Remote agents use specialized software and communication tools to perform their duties efficiently while maintaining a high standard of customer service. This role requires strong communication skills, problem-solving abilities, and self-motivation to work independently.

What does a remote customer service agent do?

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

What are the key skills and qualifications needed to thrive as a remote customer service agent, and why are they important?

To thrive as a Remote Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required. Patience, active listening, and self-motivation are crucial soft skills that help agents excel in a virtual environment. These skills ensure effective customer support, high satisfaction rates, and productivity while working independently from home.

How do remote customer service agents effectively stay connected and collaborate with their team?

Remote Customer Service Agents typically use a variety of digital tools—such as instant messaging platforms, video conferencing, and shared documentation systems—to stay connected with their team. Regular virtual meetings and check-ins are common to discuss updates, share feedback, and resolve customer issues collaboratively. This structure helps maintain a sense of teamwork and ensures everyone is aligned on company goals and service standards, even while working from different locations. Proactive communication and strong organizational skills are key to thriving in this remote environment.

What is the difference between Remote Customer Service Agent vs Remote Technical Support Specialist?

AspectRemote Customer Service AgentRemote Technical Support Specialist
CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical training or certifications
Work EnvironmentCall centers, customer service platforms, chat supportTechnical help desks, troubleshooting software, remote diagnostics
Employer & IndustryRetail, telecom, e-commerce, service providersIT companies, software providers, hardware vendors
Search & ComparisonOften compared for customer support roles, entry-level positionsCompared for technical troubleshooting, specialized support roles

Remote Customer Service Agents focus on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills and customer service certifications. Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, requiring technical knowledge and certifications. While both roles are remote and customer-facing, they differ in technical complexity and skill requirements.

More about Remote Customer Service Agent jobs

What are popular job titles related to Remote Customer Service Agent jobs in Exeter, NH?

For Remote Customer Service Agent jobs in Exeter, NH, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Agent jobs in Exeter, NH look for?

The top searched job categories for Remote Customer Service Agent jobs in Exeter, NH are:

What cities near Exeter, NH are hiring for Remote Customer Service Agent jobs?

Cities near Exeter, NH with the most Remote Customer Service Agent job openings:

Remote Customer Service Agent jobs near you
Infographic showing various Remote Customer Service Agent job openings in Exeter, NH as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,454 per year, or $18.5 per hour.

Client Services Representative

American Income Life

Rochester, NH • Remote

$16.50 - $22.25/hr

Full-time

Posted 15 days ago

American Income Life Insurance rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

110th of 315 rated insurance

Job description

What Are You Looking for in Your Next Career Move?

A paycheck?

Or an opportunity to actually develop yourself and build something long-term?

We’re currently looking for motivated individuals to join our team as Client Services Representatives.

In this role, you’ll work directly with working families, helping them understand the benefits available to them and guiding them through the process of making informed decisions.

You’ll also receive structured training, mentorship, and ongoing professional development designed to help you build skills in communication, client relations, sales, and leadership

We’re Looking for Someone Who:
  • Takes initiative
  • Communicates confidently
  • Enjoys meeting and working with different people
  • Is motivated by goals and personal growth
  • Can stay productive without constant supervision
  • Is comfortable learning new skills
  • Wants more responsibility as they grow
  • Is interested in developing into a leadership role

You do not need to come from a sales background.

We’ve seen successful professionals come from customer service, hospitality, education, retail, healthcare, recruiting, management, and many other industries.

What matters most is your attitude, work ethic, communication skills, and willingness to learn.

One Important Note:

This is a client-facing, sales-focused position — it is not an HR or benefits-administration role.

Our team works directly with families to educate them on their available benefits and help them make decisions based on their individual needs.

If you’re looking for a position where you can simply clock in, complete the same tasks, and clock out, this may not be the right opportunity.

But if you’re looking for a place where you can learn, grow, challenge yourself, and build toward something bigger, we’d love to hear from you.

Requirements

Your Day-to-Day May Include:
  • Connecting virtually with clients and families
  • Conducting benefit presentations and consultations
  • Learning to identify client needs through effective questioning and communication
  • Educating clients on available benefit options
  • Guiding clients through the enrollment process
  • Following up with clients and maintaining relationships
  • Participating in coaching and professional development
  • Working toward individual and team goals

Benefits

Remote | Training & Mentorship | Professional Development | Career Growth

What American Income Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

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