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Remote Customer Service Agent Jobs in Butler, PA

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.50/hr

Providing excellent customer service and effectively resolving customer issues. * Being proficient ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.25/hr

Providing excellent customer service and effectively resolving customer issues. * Being proficient ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.25/hr

Providing excellent customer service and effectively resolving customer issues. Being proficient in ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

HMG Careers

Remote Sales and Service Advisor

Baden, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Meridian, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Beaver, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Ambridge, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Boyers, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Tarentum, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Butler, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Butler, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Agent JobsRemote Customer Service Agent JobsRemote Customer Service Agent Jobs in Butler, PA

Remote Customer Service Agent information

See Butler, PA salary details

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How much do remote customer service agent jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote customer service agent in Butler, PA is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.98 per hour, depending on experience, location, and employer.

What is a remote customer service agent?

A Remote Customer Service Agent is a professional who provides customer support services from a location outside of a traditional office, typically from home. They assist customers through various channels such as phone, email, live chat, or social media, addressing inquiries, resolving issues, and processing orders. Remote agents use specialized software and communication tools to perform their duties efficiently while maintaining a high standard of customer service. This role requires strong communication skills, problem-solving abilities, and self-motivation to work independently.

What does a remote customer service agent do?

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

What are the key skills and qualifications needed to thrive as a remote customer service agent, and why are they important?

To thrive as a Remote Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required. Patience, active listening, and self-motivation are crucial soft skills that help agents excel in a virtual environment. These skills ensure effective customer support, high satisfaction rates, and productivity while working independently from home.

How do remote customer service agents effectively stay connected and collaborate with their team?

Remote Customer Service Agents typically use a variety of digital tools—such as instant messaging platforms, video conferencing, and shared documentation systems—to stay connected with their team. Regular virtual meetings and check-ins are common to discuss updates, share feedback, and resolve customer issues collaboratively. This structure helps maintain a sense of teamwork and ensures everyone is aligned on company goals and service standards, even while working from different locations. Proactive communication and strong organizational skills are key to thriving in this remote environment.

What is the difference between Remote Customer Service Agent vs Remote Technical Support Specialist?

AspectRemote Customer Service AgentRemote Technical Support Specialist
CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical training or certifications
Work EnvironmentCall centers, customer service platforms, chat supportTechnical help desks, troubleshooting software, remote diagnostics
Employer & IndustryRetail, telecom, e-commerce, service providersIT companies, software providers, hardware vendors
Search & ComparisonOften compared for customer support roles, entry-level positionsCompared for technical troubleshooting, specialized support roles

Remote Customer Service Agents focus on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills and customer service certifications. Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, requiring technical knowledge and certifications. While both roles are remote and customer-facing, they differ in technical complexity and skill requirements.

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For Remote Customer Service Agent jobs in Butler, PA, the most frequently searched job titles are:

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The top searched job categories for Remote Customer Service Agent jobs in Butler, PA are:

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Cities near Butler, PA with the most Remote Customer Service Agent job openings:

Remote Customer Service Agent jobs near you
Infographic showing various Remote Customer Service Agent job openings in Butler, PA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,071 per year, or $16.4 per hour.

Life Insurance Agent - Remote - Slippery Rock, PA

GIA Legacy Planning

Slippery Rock, PA • On-site, Remote

Full-time

Re-posted 2 days ago

Job description

An independent opportunity for driven, self-motivated people ready to build something of their own.
If you are someone who wants to be in business for yourself - but not by yourself - this may be exactly what you have been looking for.
GIA Legacy Planning is a life insurance distribution agency helping families protect what they have built and plan for what is ahead. We work with independent agents across Houston and all of Texas who are building their own books of business through a system that is already proven and already in motion.
This is not a job in the traditional sense. There is no boss, no punch clock, and no ceiling. It is an independent contractor opportunity where your results are a direct reflection of your effort, your consistency, and your willingness to follow a system that works.
WHAT MAKES THIS DIFFERENT
  • You control your schedule - mornings, evenings, weekends, you decide
  • 100% remote - serve clients across Houston and the surrounding Harris County area from wherever you are most productive
  • Warm inbound leads - you talk to people who already raised their hand for coverage, so there is no cold calling
  • Carrier-paid training and mentorship from agents who are actively producing right now
  • You build a book of business that pays you on every policy you write, with an ownership model and overrides as you grow a team
  • No ceiling on your income - your results are a direct reflection of your effort and consistency

WHAT YOU WILL DO
  • Connect with interested clients through our proprietary lead system - people who have already requested information about coverage
  • Present life insurance and protection solutions tailored to each family's situation
  • Follow our step-by-step system for consistent daily activity and follow-up
  • Build and manage your own pipeline of active clients and referrals
  • Grow at your own pace - whether part-time or full-time, the system adapts to your commitment level

WHO THIS IS FOR
  • You are self-motivated and do not need someone standing over you to get things done
  • You have experience in sales, real estate, finance, customer service, or another client-facing role - insurance experience is not required
  • You are a career changer or part-timer in the Houston area looking for something with real long-term upside
  • You are coachable and willing to follow a proven system even if it is new to you
  • You are ready to get licensed if you are not already (we will show you exactly how)

WHO THIS IS NOT FOR
  • You want a guaranteed paycheck regardless of effort
  • You are not willing to follow a system or take direction
  • You expect results without putting in consistent daily activity
  • You want someone to hand you success without accountability

If you are ready to take ownership of your income, your schedule, and your future - we want to hear from you. Apply now and a member of our team will reach out within 24 to 48 hours.
IMPORTANT: This is an independent contractor (1099) commission-only opportunity. There is no base salary, guaranteed income, or employment relationship. Earnings depend entirely on individual performance, activity level, and consistency. Past results of other agents are not a guarantee of your results.
Department Licensed Life Insurance Agent Locations Slippery Rock, PA Remote status Fully Remote

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