ZipRecruiter

Log In

2

Remote Customer Retention Jobs in Rialto, CA (NOW HIRING)

Promoted2

Remote Insurance Agent

Riverside, CA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

Promoted2

Remote Insurance Agent

Anaheim, CA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

InsuraTec

Sales Representative (Remote)

Eastvale, CA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Beaumont, CA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Orange, CA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Upland, CA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

La Verne, CA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Crestline, CA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Corona, CA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Chino, CA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Highland, CA · Remote

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

next page

Showing results 1-20

All JobsCustomer Retention JobsRemote Customer Retention JobsRemote Customer Retention Jobs in Rialto, CA

Remote Customer Retention information

See Rialto, CA salary details

$11

$18

$32

How much do remote customer retention jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote customer retention in Rialto, CA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.80 per hour, depending on experience, location, and employer.

What is a remote customer retention specialist?

A Remote Customer Retention Specialist is a professional who works from a remote location to help companies retain their existing customers. They engage with customers via phone, email, or chat to address concerns, resolve issues, and encourage continued use of the company's products or services. Their primary goal is to reduce customer churn by providing excellent service and implementing strategies to increase customer loyalty. This role often requires strong communication skills, problem-solving abilities, and a deep understanding of customer needs.

What strategies do remote customer retention specialists typically use to build strong customer relationships without face-to-face interaction?

Remote Customer Retention specialists often rely on proactive communication, personalized follow-ups, and attentive problem-solving to foster loyalty. Since interactions are virtual, they use clear, empathetic messaging and make effective use of digital tools like CRM systems to track customer history and preferences. Building rapport remotely requires consistency, timely responses, and a focus on adding value during every touchpoint. Specialists frequently collaborate with sales, support, and product teams to resolve issues and create positive experiences that encourage customers to stay.

What are the key skills and qualifications needed to thrive as a remote customer retention specialist, and why are they important?

To excel as a Remote Customer Retention Specialist, you need strong problem-solving abilities, a customer-focused mindset, and typically a background in customer service or sales. Familiarity with CRM platforms like Salesforce or Zendesk and experience with data analysis tools are often required. Exceptional communication, active listening, and resilience are vital soft skills for building rapport and handling challenging conversations. These skills help maintain customer loyalty, reduce churn, and drive long-term business growth in a competitive, remote environment.

What is the difference between Remote Customer Retention vs Remote Customer Support?

AspectRemote Customer RetentionRemote Customer Support
Primary FocusBuilding long-term customer relationships and reducing churnAssisting customers with immediate issues and inquiries
Skills NeededCommunication, relationship management, data analysisProblem-solving, technical knowledge, communication
Work EnvironmentCustomer engagement platforms, CRM toolsHelpdesk software, chat systems
Common Industry UsageRetail, SaaS, subscription servicesTech support, e-commerce, telecom

Remote Customer Retention focuses on maintaining customer loyalty and reducing churn through relationship management, while Remote Customer Support addresses immediate technical or service issues. Both roles require strong communication skills but differ in their strategic versus reactive approaches.

What are the most commonly searched types of Customer Retention jobs in Rialto, CA?

The most popular types of Customer Retention jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Remote Customer Retention jobs?

Cities near Rialto, CA with the most Remote Customer Retention job openings:

Remote Customer Retention jobs near you

Customer Expansion Sales Representative

Stratford Davis

Riverside, CA • Remote

$85K - $150K/yr

Full-time

Medical, Dental, Vision, Life

Posted yesterday

New

Job description

Step into a versatile, expansion-focused role where you can kickstart your career while making a tangible difference by helping families organize their financial future. As a remote Customer Expansion Sales Representative, you will interact with prospective clients to identify their financial requirements, present custom recommendations, and lead them toward confident, informed decisions. Supported by proven resources and methodologies, you will deliver personalized strategies designed to drive sustainable success.
This role offers total operational freedom and unrestricted earning capability, fully supported by structured training programs, direct mentorship, and a solid framework built to help beginners excel. What you achieve depends entirely on your personal initiative, execution, and capability to build enduring client relationships.

  • Account Expansion: Identify and secure new client opportunities through proactive outreach, referral channels, and direct communication.


  • Virtual Assessments: Conduct online advisory meetings to evaluate financial profiles and outline client objectives.


  • Tailored Plan Design: Develop and present individualized strategies structured to meet unique prospective targets.


  • Client Retention: Establish deep trust and long-standing client retention through continuous advisory support.


  • Professional Mastery: Maintain a strong understanding of financial products, regulatory standards, and market updates through structured learning workshops.


  • Ethical Execution: Demonstrate high standards of professionalism, accountability, and ethical conduct across every engagement.


  • Client-First Mindset: A genuine passion for assisting individuals in improving their financial trajectory.


  • Strong Interpersonal Skills: Exceptional spoken, written, and active-listening abilities.


  • Goal-Oriented Ambition: Action-oriented drive suited for a performance-led, commission-driven environment.


  • Self-Direction: Outstanding organizational skills and time management within a remote workspace.


  • Principled Conduct: Dependable professional ethics and sound decision-making capabilities.


  • No Background Necessary: Previous experience in client relations, finance, or retail sales is a plus, but not required—we will train the right candidate!


  • Performance-Based Income: 100% commission pay scale with no earning cap—your efforts directly determine your total compensation.


  • Full Work-From-Home Flexibility: Enjoy complete autonomy to set your own work schedule in a 100% virtual setting.


  • Structured Learning: Full access to step-by-step onboarding, direct mentorship, and continuous skill refinement.


  • Collaborative Network: Join a supportive internal community of peer advisors and leadership dedicated to your progress.


  • Life & Health Perks: Life insurance coverage and guided access to medical, dental, and vision health exchange plans.


  • Incentives & Recognition: Access to quarterly bonuses, volume rewards, and special achiever recognition.


  • Sponsored Travel Packages: Opportunities to qualify for sponsored corporate retreats and destination travel based on key milestones.


If you are a driven individual ready to manage your career trajectory in an empowering remote sales position, apply today with your resume and a short overview of your background. Suitable candidates will be invited for a preliminary virtual interview.