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Remote Customer Retention Jobs in Portland, OR (NOW HIRING)

VSP Vision

Optical Manager - Hillsboro, OR

Hillsboro, OR · On-site +1

$65K - $91K/yr

... service, customer retention, as well as outstanding associate/doctor/host satisfaction and ... remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM ...

Open Point

Senior Customer Success Manager

Vancouver, WA · Remote

$120K/yr

  • Medical

  • PTO

You will own retention and renewals, identify and qualify expansion opportunities, and ensure ... Ability to work independently in a remote-first environment while collaborating across global teams.

Promoted2

Remote Insurance Agent

Portland, OR · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

HSS Careers

Remote Sales Agent

Vancouver, WA · Remote

$69K - $175K/yr

  • Medical

  • Dental

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

New

Pharmacy Alternatives

Manager, Account Management

Vancouver, WA · Remote

$95K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... teams Remote Opportunity. May reside anywhere within the Western USA Schedule : Monday-Fridat ... client retention, expansion, and satisfaction against measurable targets * Proficiency with CRM ...

Oneleet

Renewals Account Manager

Beaverton, OR · Remote

$105K/yr

  • Medical

  • PTO

You\'ll be responsible for retaining and renewing our existing customer base while building the ... Remote work culture * Team off-sites in stunning places (Amsterdam, Italy, etc). * Competitive ...

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All JobsCustomer Retention JobsRemote Customer Retention JobsRemote Customer Retention Jobs in Portland, OR

Remote Customer Retention information

See Portland, OR salary details

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How much do remote customer retention jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote customer retention in Portland, OR is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer retention specialist, and why are they important?

To excel as a Remote Customer Retention Specialist, you need strong problem-solving abilities, a customer-focused mindset, and typically a background in customer service or sales. Familiarity with CRM platforms like Salesforce or Zendesk and experience with data analysis tools are often required. Exceptional communication, active listening, and resilience are vital soft skills for building rapport and handling challenging conversations. These skills help maintain customer loyalty, reduce churn, and drive long-term business growth in a competitive, remote environment.

What strategies do remote customer retention specialists typically use to build strong customer relationships without face-to-face interaction?

Remote Customer Retention specialists often rely on proactive communication, personalized follow-ups, and attentive problem-solving to foster loyalty. Since interactions are virtual, they use clear, empathetic messaging and make effective use of digital tools like CRM systems to track customer history and preferences. Building rapport remotely requires consistency, timely responses, and a focus on adding value during every touchpoint. Specialists frequently collaborate with sales, support, and product teams to resolve issues and create positive experiences that encourage customers to stay.

What is a remote customer retention specialist?

A Remote Customer Retention Specialist is a professional who works from a remote location to help companies retain their existing customers. They engage with customers via phone, email, or chat to address concerns, resolve issues, and encourage continued use of the company's products or services. Their primary goal is to reduce customer churn by providing excellent service and implementing strategies to increase customer loyalty. This role often requires strong communication skills, problem-solving abilities, and a deep understanding of customer needs.

What is the difference between Remote Customer Retention vs Remote Customer Support?

AspectRemote Customer RetentionRemote Customer Support
Primary FocusBuilding long-term customer relationships and reducing churnAssisting customers with immediate issues and inquiries
Skills NeededCommunication, relationship management, data analysisProblem-solving, technical knowledge, communication
Work EnvironmentCustomer engagement platforms, CRM toolsHelpdesk software, chat systems
Common Industry UsageRetail, SaaS, subscription servicesTech support, e-commerce, telecom

Remote Customer Retention focuses on maintaining customer loyalty and reducing churn through relationship management, while Remote Customer Support addresses immediate technical or service issues. Both roles require strong communication skills but differ in their strategic versus reactive approaches.

What are the most commonly searched types of Customer Retention jobs in Portland, OR?

The most popular types of Customer Retention jobs in Portland, OR are:

What cities near Portland, OR are hiring for Remote Customer Retention jobs?

Cities near Portland, OR with the most Remote Customer Retention job openings:

Remote Customer Retention jobs near you

Remote Sales Development Representative - 1099 Commission

Dealership IDS

Portland, OR • Remote

$1.0K - $8.0K/mo

Full-time

Re-posted 13 days ago

Job description

About Us

We're a nationwide software company that powers digital marketing for used car dealerships across all 50 states. Our proprietary platform automates classified listings to dozens of sites, helping dealers reach more buyers and close more sales.

The Role

We're hiring remote, independent sales reps to generate qualified leads for our software solution. This is an appointment-setting and lead-generation position—you're not responsible for closing deals. Your job is to identify interested dealerships, qualify them, and pass them to our sales team.

What You'll Do:

  • Cold-call dealership owners and managers nationwide
  • Qualify prospects based on our criteria
  • Set appointments for our sales team
  • Track leads and activity in our CRM
  • Provide feedback to improve our process

Compensation & Schedule

  • Type: 1099 Independent Contractor (Remote)
  • Schedule: Flexible hours—work when you want
  • Pay Structure: 100% commission-based
  • Commission: $729-899 per sale.
    • $249-$399 base commission
    • $500 completion bonus per sale
    • Paid immediately upon sale (via Zelle, PayPal, or check)
  • Average Deal Value: $750–$1,000
  • Customer Lifetime Value: Month-to-month, no contracts. Our average customer retention is strong because our product delivers results.

What We're Looking For

  • Fearless cold caller – You embrace rejection and see it as part of the process
  • Self-motivated – No hand-holding required; you drive your own activity
  • Basic sales skills – Ability to qualify and set appointments
  • Reliable communicator – Follow up consistently and meet commitments
  • Math skills – Understand your earning potential and track your commissions

What Makes This Different

✓ No upfront costs. You never pay us anything.
✓ Immediate pay. Commissions are paid the same day or the next business day.
✓ Proven economics. We know the math works—that's why we're hiring.
✓ Training provided. We'll equip you with scripts, objection handling, and product knowledge.
✓ Real product, real company. We're not a scheme. Our customers stay with us because we deliver value.

Not for You If:

  • You're uncomfortable with cold calling and rejection
  • You expect to make $10k in your first week
  • You need a guaranteed salary or benefits

Reach out to Terry at 9️⃣7️⃣1️⃣.4️⃣9️⃣5️⃣.2️⃣4️⃣1️⃣9️⃣

Company Description

Dealership IDS is a leader in classified ad management for many dealership types, including their online presence, lead generation, and data integration.