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Remote Customer Retention Jobs in Nebraska (NOW HIRING)

Stratford Davis

Sales Representative (Remote)

Omaha, NE · Remote

$85K - $150K/yr

Track interactions and guide clients through the sales process using our CRM. * Build Relationships: Maintain post-sale contact to drive retention and client referrals. * Stay Compliant: Keep up-to ...

Danaher

Senior Service Sales Specialist

Omaha, NE · On-site +1

$109K - $128K/yr

... retaining existing contracts, converting time-and-material customers, and capturing demand as ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Milliman

Benefits Application Specialist

Omaha, NE · On-site +1

$15 - $25/hr

Use customer interactions and feedback to support retention strategies and continuous improvement ... remote. In office or hybrid work will be at the Milliman Omaha office . Milliman Omaha offers a ...

Buildertrend

Senior Product Manager - Search

Omaha, NE · On-site +1

$150K - $200K/yr

United States - Remote or Omaha, NE - Hybrid The job: As a Senior Product Manager at Buildertrend ... Build and refine algorithmic feedback loops: a customer searches, evaluates the results and that ...

Workiva

$22/hr

... Customer Success ... You will assist with sales data analysis, contract renewal engagement, revenue retention support ...

Workiva

$21/hr

... Customer Success ... You will assist with sales data analysis, contract renewal engagement, revenue retention support ...

Workiva

$21/hr

... Customer Success ... You will assist with sales data analysis, contract renewal engagement, revenue retention support ...

Workiva

$21/hr

... Customer Success ... You will assist with sales data analysis, contract renewal engagement, revenue retention support ...

Workiva

$22/hr

... Customer Success ... You will assist with sales data analysis, contract renewal engagement, revenue retention support ...

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All JobsCustomer Retention JobsRemote Customer Retention JobsRemote Customer Retention Jobs in Nebraska

Remote Customer Retention information

What is a remote customer retention specialist?

A Remote Customer Retention Specialist is a professional who works from a remote location to help companies retain their existing customers. They engage with customers via phone, email, or chat to address concerns, resolve issues, and encourage continued use of the company's products or services. Their primary goal is to reduce customer churn by providing excellent service and implementing strategies to increase customer loyalty. This role often requires strong communication skills, problem-solving abilities, and a deep understanding of customer needs.

What strategies do remote customer retention specialists typically use to build strong customer relationships without face-to-face interaction?

Remote Customer Retention specialists often rely on proactive communication, personalized follow-ups, and attentive problem-solving to foster loyalty. Since interactions are virtual, they use clear, empathetic messaging and make effective use of digital tools like CRM systems to track customer history and preferences. Building rapport remotely requires consistency, timely responses, and a focus on adding value during every touchpoint. Specialists frequently collaborate with sales, support, and product teams to resolve issues and create positive experiences that encourage customers to stay.

What are the key skills and qualifications needed to thrive as a remote customer retention specialist, and why are they important?

To excel as a Remote Customer Retention Specialist, you need strong problem-solving abilities, a customer-focused mindset, and typically a background in customer service or sales. Familiarity with CRM platforms like Salesforce or Zendesk and experience with data analysis tools are often required. Exceptional communication, active listening, and resilience are vital soft skills for building rapport and handling challenging conversations. These skills help maintain customer loyalty, reduce churn, and drive long-term business growth in a competitive, remote environment.

What is the difference between Remote Customer Retention vs Remote Customer Support?

AspectRemote Customer RetentionRemote Customer Support
Primary FocusBuilding long-term customer relationships and reducing churnAssisting customers with immediate issues and inquiries
Skills NeededCommunication, relationship management, data analysisProblem-solving, technical knowledge, communication
Work EnvironmentCustomer engagement platforms, CRM toolsHelpdesk software, chat systems
Common Industry UsageRetail, SaaS, subscription servicesTech support, e-commerce, telecom

Remote Customer Retention focuses on maintaining customer loyalty and reducing churn through relationship management, while Remote Customer Support addresses immediate technical or service issues. Both roles require strong communication skills but differ in their strategic versus reactive approaches.

What are the most commonly searched types of Customer Retention jobs in Nebraska?

The most popular types of Customer Retention jobs in Nebraska are:

Remote Customer Retention jobs near you
Infographic showing various Remote Customer Retention job openings in Nebraska as of June 2026, with employment types broken down into 86% Full Time, 7% Part Time, 5% Contract, and 2% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Recruiter (Remote - Des Moines, IA)

Omaha, NE • On-site, Remote

LRS Healthcare
Recruiting and Staffing Services • 1 - 5K employees
Learn more about LRS Healthcareexternal

Full-time

Re-posted 23 days ago

Job description

Do you live in or around the Des Moines? We want to speak to you!
What will I do: The Recruiter develops, negotiates, and implements partnerships with traveling long-term care, allied and nursing healthcare professional across the nation. The Recruiter position is integral in sourcing new caregivers and has the ability to make a difference in healthcare staffing nationwide. This role is designed for someone who has an entrepreneurial mindset, go-getter initiative and drive to build and maintain numerous relationships with the various healthcare professionals. This position supports the department by sourcing new talent and working with the Account Managers, Sr. Account Managers, and Team Leads to find employment opportunities for the caregivers at healthcare facilities nationwide. This role can either be a long-term fit for someone who enjoys the role of sourcing new talent, or can be an opportunity to learn the profession and develop the skillset necessary to advance to the Account Manager role. Please note: This remote role requires that you reside 60 miles or more from Omaha, NE
Day in the Life:
  • Provide excellent customer service to caregivers, primarily through phone-based recruiting and outreach.
  • Maintain relationships with caregivers throughout the process from initial contact through placement, with a focus on the caregiver experience and retaining the caregiver through future placements.
  • Follows up by phone on qualified leads and seeks out potential candidates within the healthcare field to match up with open positions in healthcare facilities across the nation
  • Conduct initial phone screens with candidates in order to qualify candidates to open positions, then works internally with Account Managers to identify where the caregiver might be a qualified fit to work at.
  • Consistently meet division metrics via dials, placements, profiles, etc.
  • Actively seek out new and unique recruiting tools to gain new business.
  • Promote a team-oriented culture.
  • Adheres to all company policies and standards.

Who Am I:
  • College Degree Preferred but not required.
  • New College Graduates are highly encouraged to apply.
  • Strong verbal and written communication skills.
  • Ability to communicate professionally over the phone, email, text and in person.
  • Strong time-management skills.
  • Proficiency in Microsoft Word & Outlook.
  • Competitive nature with a teamwork spirit in mind.
  • Ability to work in a fast-paced environment.

My Team: This position will not be responsible for supervising other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to sit and stand; occasionally required to walk, stoop, kneel and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. LRS Healthcare recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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