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Remote Customer Representative Jobs in Raleigh, NC

InsuraTec

Sales Representative (Remote)

Durham, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Raleigh, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Wendell, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Carrboro, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Clayton, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Garner, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Apex, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Cary, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Knightdale, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Smithfield, NC · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Integrityfex

Client Services Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help ... Deliver professional customer service before and after enrollment. * Continue learning through ...

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All JobsCustomer Representative JobsRemote Customer Representative JobsRemote Customer Representative Jobs in Raleigh, NC

Remote Customer Representative information

See Raleigh, NC salary details

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$26

How much do remote customer representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote customer representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a remote customer representative?

Remote customer representatives are professionals who assist customers with their inquiries, issues, or requests from a location outside of a traditional office, often working from home. They use phone, email, chat, or other online platforms to provide support, answer questions, and resolve problems. This role requires strong communication skills, patience, and the ability to use various customer service tools and software. Employers value remote customer representatives for their ability to deliver quality service while reducing overhead costs.

What are the key skills and qualifications needed to thrive as a remote customer representative?

To thrive as a Remote Customer Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is typically required. Strong soft skills such as empathy, patience, and self-motivation help you connect with customers and work independently. These qualities are essential for delivering effective customer support, resolving issues efficiently, and maintaining customer satisfaction from a remote setting.

What are some common challenges faced by remote customer representatives, and how can they be managed effectively?

Remote customer representatives often face challenges such as maintaining consistent communication with team members, managing time effectively without direct supervision, and handling customer inquiries across multiple digital channels. To manage these challenges, it's important to establish a structured daily routine, utilize collaboration tools like Slack or Microsoft Teams for regular check-ins, and prioritize clear, empathetic communication with customers. Employers may also provide ongoing training and virtual support to help representatives stay connected and continuously improve their skills.

What is the difference between Remote Customer Representative vs Remote Customer Service Agent?

AspectRemote Customer RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; sometimes additional certifications in customer serviceHigh school diploma or equivalent; customer service certifications often preferred
Work EnvironmentHome office or remote call centersHome office or remote call centers
Industry UsageCommonly used across retail, telecom, banking, and tech sectorsWidely used in retail, telecom, and service industries
Job FocusHandling customer inquiries, providing product info, resolving issuesAssisting customers, troubleshooting, and resolving complaints

Both roles involve remote work handling customer interactions, but 'Remote Customer Representative' often emphasizes sales and product information, while 'Remote Customer Service Agent' focuses more on troubleshooting and support. They share similar credentials and work environments, making them closely related roles in the customer service industry.

Who is the best company to work for remotely?

For remote customer representatives, companies like Amazon, Apple, and Salesforce are known for offering flexible work arrangements, competitive pay, and comprehensive training. These organizations often provide remote onboarding, communication tools, and support to ensure effective customer service delivery.

What are the most commonly searched types of Customer Representative jobs in Raleigh, NC?

The most popular types of Customer Representative jobs in Raleigh, NC are:

What are popular job titles related to Remote Customer Representative jobs in Raleigh, NC?

For Remote Customer Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Representative jobs in Raleigh, NC look for?

The top searched job categories for Remote Customer Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Customer Representative jobs?

Cities near Raleigh, NC with the most Remote Customer Representative job openings:

Remote Customer Representative jobs near you
Infographic showing various Remote Customer Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Client Success WFH Representative

Raleigh, NC • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

Full-time

Medical, Life

Re-posted 3 days ago

Key responsibilities

  • Meet with clients through Zoom and phone appointments

  • Build strong, long-term client relationships

  • Assist clients with applications, enrollment, and policy updates

Job description

Remote Client Success Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Remote High-Performer Opportunity
100% Remote | Flexible Schedule | Career Growth
Are you a motivated professional who enjoys building relationships, delivering exceptional customer service, and continuously improving your skills?
AO is seeking ambitious, service-oriented individuals to join our team as Remote Client Success Representatives. This opportunity is ideal for professionals who are self-motivated, goal-oriented, and ready to grow within a supportive, performance-driven organization.
Whether you're beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we provide the comprehensive training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the professional growth and leadership development of our team members.
What You'll Do
As a Remote Client Success Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients through Zoom and phone appointments
  • Build strong, long-term client relationships
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
Professional Development
  • Participate in structured virtual training and mentorship
  • Develop communication, leadership, and customer service skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue growing through ongoing coaching and leadership development
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly coaching and development
  • Leadership mentoring
  • Ongoing professional growth opportunities
Weekly Pay & Performance Bonuses
  • Weekly performance-based compensation
  • Performance bonuses
  • Leadership incentives
  • Recognition programs
Career Advancement
  • Performance-based promotions
  • Leadership development pathways
  • Promotion from within
  • Long-term management opportunities
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong listening and problem-solving abilities
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Adaptability in a fast-paced, collaborative setting
  • Professionalism and integrity
  • Results-oriented mindset with a commitment to continuous improvement
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Sales
  • Healthcare
  • Retail
  • Hospitality
  • Administrative Support
  • Team Leadership
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom to provide a convenient and accessible hiring experience.
Ready to Build Your Future?
If you're looking for a remote career where your professionalism is valued, your growth is supported, and your success is recognized, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Deliver Excellence. Grow with AO. 🚀

Apply