ZipRecruiter

Log In

2

Remote Customer Representative Jobs in Raleigh, NC

Guidebook

Customer Support Representative

Raleigh, NC · On-site +1

$50K - $55K/yr

A great Customer Support Representative is a true product expert who enjoys sharing their knowledge ... Skilled at collaborating with a remote team working across multiple time zones * Experience with ...

ForgeFit

Remote Inside Sales Representative

Raleigh, NC · On-site +1

Job Title: Remote Inside Sales Representative Company: ForgeFit Location: Remote (U.S. Based ... Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ...

Guidebook

Customer Support Representative

Raleigh, NC · Remote

$50K - $55K/yr

A great Customer Support Representative is a true product expert who enjoys sharing their knowledge ... Skilled at collaborating with a remote team working across multiple time zones * Experience with ...

InsuraTec

TeleSales Representative -Remote

Cary, NC · Remote

TeleSales Representative - Remote About Us InsuraTec Services Group is seeking driven and ... Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ...

InsuraTec

TeleSales Representative -Remote

Apex, NC · Remote

TeleSales Representative - Remote About Us InsuraTec Services Group is seeking driven and ... Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ...

previous pagenext page

Showing results 21-40

All JobsCustomer Representative JobsRemote Customer Representative JobsRemote Customer Representative Jobs in Raleigh, NC

Remote Customer Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do remote customer representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote customer representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a remote customer representative?

Remote customer representatives are professionals who assist customers with their inquiries, issues, or requests from a location outside of a traditional office, often working from home. They use phone, email, chat, or other online platforms to provide support, answer questions, and resolve problems. This role requires strong communication skills, patience, and the ability to use various customer service tools and software. Employers value remote customer representatives for their ability to deliver quality service while reducing overhead costs.

What are the key skills and qualifications needed to thrive as a remote customer representative?

To thrive as a Remote Customer Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is typically required. Strong soft skills such as empathy, patience, and self-motivation help you connect with customers and work independently. These qualities are essential for delivering effective customer support, resolving issues efficiently, and maintaining customer satisfaction from a remote setting.

What are some common challenges faced by remote customer representatives, and how can they be managed effectively?

Remote customer representatives often face challenges such as maintaining consistent communication with team members, managing time effectively without direct supervision, and handling customer inquiries across multiple digital channels. To manage these challenges, it's important to establish a structured daily routine, utilize collaboration tools like Slack or Microsoft Teams for regular check-ins, and prioritize clear, empathetic communication with customers. Employers may also provide ongoing training and virtual support to help representatives stay connected and continuously improve their skills.

What is the difference between Remote Customer Representative vs Remote Customer Service Agent?

AspectRemote Customer RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; sometimes additional certifications in customer serviceHigh school diploma or equivalent; customer service certifications often preferred
Work EnvironmentHome office or remote call centersHome office or remote call centers
Industry UsageCommonly used across retail, telecom, banking, and tech sectorsWidely used in retail, telecom, and service industries
Job FocusHandling customer inquiries, providing product info, resolving issuesAssisting customers, troubleshooting, and resolving complaints

Both roles involve remote work handling customer interactions, but 'Remote Customer Representative' often emphasizes sales and product information, while 'Remote Customer Service Agent' focuses more on troubleshooting and support. They share similar credentials and work environments, making them closely related roles in the customer service industry.

Who is the best company to work for remotely?

For remote customer representatives, companies like Amazon, Apple, and Salesforce are known for offering flexible work arrangements, competitive pay, and comprehensive training. These organizations often provide remote onboarding, communication tools, and support to ensure effective customer service delivery.

What are the most commonly searched types of Customer Representative jobs in Raleigh, NC?

The most popular types of Customer Representative jobs in Raleigh, NC are:

What are popular job titles related to Remote Customer Representative jobs in Raleigh, NC?

For Remote Customer Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Representative jobs in Raleigh, NC look for?

The top searched job categories for Remote Customer Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Customer Representative jobs?

Cities near Raleigh, NC with the most Remote Customer Representative job openings:

Remote Customer Representative jobs near you
Infographic showing various Remote Customer Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative - Travel (Remote)

Homebasedcareersintravel

Durham, NC • Remote

$15.50 - $21/hr

Full-time

Re-posted 10 days ago

Job description

We are seeking friendly, reliable, and service-oriented individuals to join our team as a Customer Service Representative – Travel. In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process.

This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.

Key Responsibilities

  • Provide excellent customer service to clients planning travel

  • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotels

  • Respond to client questions and provide helpful travel information

  • Communicate with travel suppliers to confirm reservations and travel details

  • Maintain accurate records of client interactions and bookings

  • Stay informed on travel promotions, supplier updates, and destination information

  • Provide support to clients before and after travel as needed

Qualifications

  • Strong customer service and communication skills

  • Ability to work independently in a remote environment

  • Comfortable using email, online platforms, and basic computer tools

  • Organized with strong attention to detail

  • Positive attitude and professional communication style

  • Previous customer service or travel experience is helpful but not required

What We Offer

  • Remote work opportunity

  • Flexible schedule

  • Access to travel industry training and resources

  • Ongoing support from an experienced travel team

  • Travel industry perks and supplier discounts when available

Apply