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Remote Customer Representative Jobs in Wisconsin

Staples, Inc.

Customer Service Representative

Bloomington, WI · On-site +1

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... We help organizations of all sizes simplify purchasing while delivering an outstanding customer ...

HMG Careers

Sales Representative Remote

Waukesha, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Racine, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Eau Claire, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Whitefish Bay, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Appleton, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Kenosha, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Green Bay, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Vernon, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Shorewood, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Sherwood, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Representative JobsRemote Customer Representative JobsRemote Customer Representative Jobs in Wisconsin

Remote Customer Representative information

What is a remote customer representative?

Remote customer representatives are professionals who assist customers with their inquiries, issues, or requests from a location outside of a traditional office, often working from home. They use phone, email, chat, or other online platforms to provide support, answer questions, and resolve problems. This role requires strong communication skills, patience, and the ability to use various customer service tools and software. Employers value remote customer representatives for their ability to deliver quality service while reducing overhead costs.

What are the key skills and qualifications needed to thrive as a remote customer representative?

To thrive as a Remote Customer Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is typically required. Strong soft skills such as empathy, patience, and self-motivation help you connect with customers and work independently. These qualities are essential for delivering effective customer support, resolving issues efficiently, and maintaining customer satisfaction from a remote setting.

What are some common challenges faced by remote customer representatives, and how can they be managed effectively?

Remote customer representatives often face challenges such as maintaining consistent communication with team members, managing time effectively without direct supervision, and handling customer inquiries across multiple digital channels. To manage these challenges, it's important to establish a structured daily routine, utilize collaboration tools like Slack or Microsoft Teams for regular check-ins, and prioritize clear, empathetic communication with customers. Employers may also provide ongoing training and virtual support to help representatives stay connected and continuously improve their skills.

What is the difference between Remote Customer Representative vs Remote Customer Service Agent?

AspectRemote Customer RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; sometimes additional certifications in customer serviceHigh school diploma or equivalent; customer service certifications often preferred
Work EnvironmentHome office or remote call centersHome office or remote call centers
Industry UsageCommonly used across retail, telecom, banking, and tech sectorsWidely used in retail, telecom, and service industries
Job FocusHandling customer inquiries, providing product info, resolving issuesAssisting customers, troubleshooting, and resolving complaints

Both roles involve remote work handling customer interactions, but 'Remote Customer Representative' often emphasizes sales and product information, while 'Remote Customer Service Agent' focuses more on troubleshooting and support. They share similar credentials and work environments, making them closely related roles in the customer service industry.

Who is the best company to work for remotely?

For remote customer representatives, companies like Amazon, Apple, and Salesforce are known for offering flexible work arrangements, competitive pay, and comprehensive training. The best company depends on individual preferences, skills, and the specific remote work policies they have in place.

What are the most commonly searched types of Customer Representative jobs in Wisconsin?

The most popular types of Customer Representative jobs in Wisconsin are:

What are popular job titles related to Remote Customer Representative jobs in Wisconsin?

For Remote Customer Representative jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Customer Representative jobs in Wisconsin look for?

The top searched job categories for Remote Customer Representative jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Customer Representative jobs?

Cities in Wisconsin with the most Remote Customer Representative job openings:

Remote Customer Representative jobs near you
Infographic showing various Remote Customer Representative job openings in Wisconsin as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative

Staples, Inc.

Bloomington, WI • On-site, Remote

$15 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 634 frontline employees who took The Breakroom Quiz

427th of 734 rated retailers

Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. 

Staples is business to business. You’re what binds us together.

At Quill, we make it easy for businesses to get the products they need to succeed.  We help organizations of all sizes simplify purchasing while delivering an outstanding customer experience.

We're looking for motivated, sales-driven professional who enjoy building relationships, solving customer challenges, and closing business. As a Category Inside Sales Specialist, Print & Promotional, you'll work with existing and prospective customers, uncover opportunities, recommend solutions, and help drive revenue growth. If you're competitive, goal-oriented, and energized by earning incentives for your success, this role offers an exciting opportunity to build your sales career with a trusted industry leader.

Why Join Quill?

  • Competitive base salary plus incentive opportunity
  • Established brand with a strong reputation and loyal customer base
  • Career development and growth opportunities within sales
  • Collaborative team environment with ongoing coaching and support
  • Opportunity to make a direct impact on customer success and company growth

What You'll Do

  • Convert leads and opportunities into profitable sales while delivering exceptional customer service.
  • Partner with Account Managers and Key Account Managers to support high-value customer accounts and strategic projects.
  • Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads.
  • Build relationships with customers to identify needs and recommend tailored solutions.
  • Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.
  • Collaborate with cross-functional partners including sales teams, merchants, and vendors to deliver customer solutions.
  • Increase customer spend and share of wallet through consultative selling and trusted advisor relationships.
  • Consistently achieve or exceed sales, revenue, and margin goals.

What You Bring

  • A competitive spirit and passion for achieving results.
  • Strong communication, negotiation, and relationship-building skills.
  • Confidence engaging customers and influencing purchasing decisions.
  • Ability to thrive in a fast-paced, performance-driven environment.
  • Strong organizational and time management skills.
  • Resilience, persistence, and a positive attitude when facing challenges.
  • Customer-focused mindset with a commitment to delivering value.
  • Desire to learn, grow, and contribute to team success.

Basic Qualifications

  • Minimum 1 year of sales, business development, customer service, or related experience.
  • Strong verbal and written communication skills.
  • Proven ability to influence, present, and engage customers effectively.
  • Self-motivated with a track record of meeting goals.
  • High School Diploma or GED.

Prefered Qualifications

  • Experience selling or supporting print and promotional products and solutions.

What We Offer

  • Competitive base pay plus incentive opportunity
  • 112 hours of PTO
  • 7 paid holidays plus 1 floating holiday
  • 401(k) with company match
  • Medical, dental, vision, and wellness programs
  • Associate-led Business Resource Groups
  • Employee discounts across Staples and retail offerings

  • Professional development and career advancement opportunities

The salary range represents the expected compensation for this role at the time of posting.  The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.   Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.   

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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