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Remote Customer Feedback Jobs in Waterloo, IA (NOW HIRING)

Hjbtravels

Remote Travel Specialist

Waterloo, IA · Remote

... gather feedback post-trip. Address concerns with empathy and efficiency, ensuring client ... A background in customer service, ideally within travel, tourism, or hospitality. High attention to ...

Hjbtravels

Remote Travel Specialist

Waterloo, IA · Remote

... gather feedback post-trip. Address concerns with empathy and efficiency, ensuring client ... A background in customer service, ideally within travel, tourism, or hospitality. High attention to ...

IDEX

Sales Manager - OEM (remote)

Cedar Falls, IA · Remote

Reporting to the Business Line Director of Direct Sales, this is a remote, field-facing individual ... feedback on product performance, competitive positioning, and unmet customer needs to support ...

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All JobsCustomer Feedback JobsRemote Customer Feedback JobsRemote Customer Feedback Jobs in Waterloo, IA

Remote Customer Feedback information

See Waterloo, IA salary details

$9

$18

$26

How much do remote customer feedback jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote customer feedback in Waterloo, IA is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Feedback vs Remote Customer Service Representative?

AspectRemote Customer FeedbackRemote Customer Service Representative
Primary RoleCollects and analyzes customer feedback to improve products/servicesHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, data analysis, feedback collection toolsCommunication, problem-solving, product knowledge
Work EnvironmentRemote, often flexible hours, focused on feedback platformsRemote, customer interaction via chat, email, or phone
Common CertificationsCustomer experience, survey tools, data analysisCustomer service, communication skills

While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Feedback jobs in Waterloo, IA?

For Remote Customer Feedback jobs in Waterloo, IA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Feedback jobs in Waterloo, IA look for?

The top searched job categories for Remote Customer Feedback jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Remote Customer Feedback jobs?

Cities near Waterloo, IA with the most Remote Customer Feedback job openings:

Remote Customer Feedback jobs near you
Infographic showing various Remote Customer Feedback job openings in Waterloo, IA as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $38,552 per year, or $18.5 per hour.

Remote Travel Specialist

Hjbtravels

Waterloo, IA • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Overview As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. At HJB Travels Agency USA, based in Massachusetts, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner. Support clients with booking modifications, cancellations, and special travel requests. Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes. Follow up with clients to confirm travel plans and gather feedback post-trip. Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

Remote flexibility – work from anywhere, with hours that fit your lifestyle. Exclusive travel perks and access to industry-only discounts. Professional growth – ongoing training and support from a dedicated team. Be part of a passionate community focused on building dreams and memories through travel.

What We7re Looking For

Excellent communication skills—both written and verbal. A background in customer service, ideally within travel, tourism, or hospitality. High attention to detail, strong organizational habits, and a proactive mindset. Tech-savvy and able to learn new systems and booking tools quickly. A genuine enthusiasm for travel and helping others create memorable experiences.

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