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Remote Customer Feedback Jobs in Riverside, CA (NOW HIRING)

Founded in 1947, Bourns is a leading manufacturer of electronic components, serving customers worldwide across automotive, industrial, communications, consumer, medical, and other markets. Our

QSS Customer Support Specialist

Irvine, CA · On-site +1

$70K - $85K/yr

Description POSITION DESCRIPTION: The QSS Customer Care Specialist will be responsible for fielding customer calls and resolving complaints, working with both vendors and internal stakeholders to

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Showing results 1-20

Remote Customer Feedback information

See Riverside, CA salary details

$10

$19

$28

How much do remote customer feedback jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote customer feedback in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Feedback vs Remote Customer Service Representative?

AspectRemote Customer FeedbackRemote Customer Service Representative
Primary RoleCollects and analyzes customer feedback to improve products/servicesHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, data analysis, feedback collection toolsCommunication, problem-solving, product knowledge
Work EnvironmentRemote, often flexible hours, focused on feedback platformsRemote, customer interaction via chat, email, or phone
Common CertificationsCustomer experience, survey tools, data analysisCustomer service, communication skills

While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Feedback jobs in Riverside, CA? For Remote Customer Feedback jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Feedback jobs in Riverside, CA look for? The top searched job categories for Remote Customer Feedback jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Customer Feedback jobs? Cities near Riverside, CA with the most Remote Customer Feedback job openings:
Infographic showing various Remote Customer Feedback job openings in Riverside, CA as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Remote Customer Support Representative

TradeJobsWorkforce

Irvine, CA • Remote

$17.25 - $23.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. troubleshoot basic issues and provide solutions. document interactions and update customer accounts. provide quotes and process orders. research leads and target accounts for new opportunities. proactively generate new sales. learn full suite of products and services to serve customers effectively. work closely with warehouse to address shipping issues. work closely with finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals, and presentations. be highly detailed and accurate in communications. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. possess strong computer skills and familiarity with MS Windows. dynamic project management and collaboration skills. be constantly mindful of schedules and committed to delivering all projects on time. Duties and responsibilities can change depending on business needs.