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Remote Customer Feedback Jobs in Fishkill, NY (NOW HIRING)

The work model for the role is Remote based out of Florida, USA. This role is contributing to the ... Seeking feedback and guidance from manager and team members to improve performance and skills.

Remote Customer Feedback information

See Fishkill, NY salary details

$9

$18

$26

How much do remote customer feedback jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote customer feedback in Fishkill, NY is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Feedback vs Remote Customer Service Representative?

AspectRemote Customer FeedbackRemote Customer Service Representative
Primary RoleCollects and analyzes customer feedback to improve products/servicesHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, data analysis, feedback collection toolsCommunication, problem-solving, product knowledge
Work EnvironmentRemote, often flexible hours, focused on feedback platformsRemote, customer interaction via chat, email, or phone
Common CertificationsCustomer experience, survey tools, data analysisCustomer service, communication skills

While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Feedback jobs in Fishkill, NY?

For Remote Customer Feedback jobs in Fishkill, NY, the most frequently searched job titles are:

What job categories do people searching Remote Customer Feedback jobs in Fishkill, NY look for?

The top searched job categories for Remote Customer Feedback jobs in Fishkill, NY are:

What cities near Fishkill, NY are hiring for Remote Customer Feedback jobs?

Cities near Fishkill, NY with the most Remote Customer Feedback job openings:

Infographic showing various Remote Customer Feedback job openings in Fishkill, NY as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $39,002 per year, or $18.8 per hour.

Software Demo & Client Training Specialist

Excelforce

Chester, NY • Remote

Full-time

Medical, Dental, Retirement, PTO

Re-posted 29 days ago


Job description

Software Demo & Client Training Specialist (UKG Ready Expertise Required)

Location:

Remote

About Us:

We are passionate about helping organizations manage their most important asset-their people. Our cutting-edge Human Capital Management (HCM) software supports businesses across the employee lifecycle, from recruitment and onboarding to performance management and payroll. As we continue to grow, we're looking for a dynamic individual with deep expertise in UKG Ready and multi-state payroll and time tracking to help us demonstrate the value of our platform and ensure client success through effective training.


Job Summary:

We are seeking a dynamic, client-focused, and strategically minded Software Demo & Client Training Specialist to join our team. Extensive experience with UKG Ready is a core requirement for this role. You must also bring a strong understanding of multi-state payroll and time tracking workflows, as these will be central to the demos, onboarding, and support you provide.

In this role, you will showcase our HCM software solutions to prospective clients and ensure customers are set up for long-term success through comprehensive onboarding and training. You will act as a product expert who can communicate complex concepts clearly, and you will be instrumental in helping clients unlock the full value of our platform.


Key Responsibilities

Product Demonstrations:

  • Deliver live, tailored product demos (focused on UKG Ready) to prospective clients.
  • Clearly articulate product capabilities in payroll and time modules, including multi-state compliance, scheduling, and accruals.
  • Address functional and technical questions with authority and accuracy.

Client Training:

  • Design and conduct training sessions, particularly on UKG Ready's payroll, time, and attendance modules.
  • Facilitate onboarding for new clients and provide ongoing education through webinars and one-on-one support.
  • Offer expert guidance on multi-state payroll compliance, setup, and usage.

Content Development:

  • Collaborate across teams to create updated training materials aligned with UKG Ready's evolving features.

Client Support & Feedback:

  • Analyze client needs, especially around payroll/time tracking, and help them align system usage to compliance and business goals.
  • Provide strategic recommendations and help optimize their use of UKG Ready.

Requirements

  • UKG Ready experience is required. You must have hands-on expertise configuring, training, and supporting clients within the UKG Ready platform.
  • Experience with multi-state payroll and time tracking is mandatory. Deep understanding of compliance, pay rules, and scheduling is critical.
  • 2-4 years of experience in software training, client onboarding, or solution consulting, preferably in SaaS or HCM.
  • Strong understanding of core HR, payroll, and compliance processes.
  • Assess prospective clients' unique business needs and tailor software demonstrations to effectively highlight relevant features and maximize impact.
  • Exceptional presentation, communication, and interpersonal skills.
  • Comfortable delivering live product demos and Q&A sessions.
  • Able to explain technical functionality in a way that drives business value.
  • Familiar with remote training tools (Zoom, MS Teams) and learning management systems (LMS).
  • Highly organized, detail-oriented, and capable of managing multiple training engagements.
  • Ability to create multimedia and self-guided learning content.

What We Offer

  • 401(k) + matching
  • Dental and health insurance
  • Flexible spending account
  • Aflac coverage
  • Paid time off