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Remote Customer Experience Jobs in Rochester, NH

Camesiagency

Remote Insurance Agent

Portsmouth, NH · Remote

$80K - $150K/yr

Sales, leadership, or customer service experience is helpful but not required. * Willingness to obtain a Life & Health insurance license; licensing support is provided. What We Offer * 100% remote ...

Camesiagency

Remote Sales Manager

Portsmouth, NH · Remote

$80K - $130K/yr

Sales, leadership, or customer service experience is helpful but not required * Willingness to obtain a Life & Health insurance license (we help with the process) What We Offer * 100% Remote Work

InsuraTec

Sales Representative (Remote)

Dover, NH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

InsuraTec

Sales Representative (Remote)

Concord, NH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

InsuraTec

Sales Representative (Remote)

Sanford, ME · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

InsuraTec

Sales Representative (Remote)

Rochester, NH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

Air General, Inc.

Cargo Support Agent (Remote)

Portsmouth, NH · On-site +1

$17.25 - $22/hr

Work with stations to provide customers with information concerning the status of their shipments ... Education and Experience: * High school diploma or GED preferred. * 2-3 years experience utilizing ...

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Remote Customer Experience information

See Rochester, NH salary details

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How much do remote customer experience jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote customer experience in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Customer Experience position, and why are they important?

Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.

What does a typical day look like for someone in a Remote Customer Experience role?

A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.

What is a Remote Customer Experience job?

A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.

What are popular job titles related to Remote Customer Experience jobs in Rochester, NH? For Remote Customer Experience jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience jobs in Rochester, NH look for? The top searched job categories for Remote Customer Experience jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Remote Customer Experience jobs? Cities near Rochester, NH with the most Remote Customer Experience job openings:
Remote Customer Experience jobs near you
Account Representative

Account Representative

American Income Life Insurance Company

Concord, NH • On-site, Remote

$90K - $120K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

If you're ready to step away from the traditional office environment and build a career that offers flexibility, purpose, and long-term growth, this opportunity may be the right fit.
AO Globe Life is hiring Remote Customer Service Account Representatives to meet virtually with individuals and families who are already connected with our organization. Rather than prospecting for clients, you'll focus on scheduled consultations where you help people understand benefit options that support their financial protection and long-term security.
Key Responsibilities
  • Conduct scheduled virtual consultations with clients via Zoom
  • Listen to client needs and guide them through available benefit options
  • Clearly explain coverage details and answer questions with professionalism
  • Assist clients through the application and onboarding process
  • Maintain accurate documentation and follow-up communication
  • Participate in team meetings, training sessions, and professional development programs
  • Collaborate with peers and mentors to continually improve service and performance
What You'll Receive
Fully Remote Work Environment
Work from anywhere in the United States with the flexibility of a virtual role.
Flexible Scheduling
Structure your day in a way that supports both productivity and work-life balance.
Pre-Scheduled Client Consultations
Engage with individuals who have already requested information-no cold outreach required.
Comprehensive Training & Licensing Support
Structured onboarding, mentorship, and assistance with licensing requirements.
Weekly Compensation
Consistent weekly pay via direct deposit with additional performance-based incentives.
Recognition & Advancement Opportunities
Monthly and quarterly performance recognition, leadership pathways, and career growth opportunities.
Supportive Team Culture
Collaborate with a team that values professional development, accountability, and shared success.
Qualifications
  • Strong communication and interpersonal skills
  • Comfortable presenting information during virtual meetings
  • Organized and self-motivated while working in a remote environment
  • Able to use video conferencing platforms and digital tools confidently
  • Passion for helping individuals and families understand important financial protection options
  • Authorized to work in the United States
  • Access to a Windows-based laptop or PC with webcam and reliable internet connection
About AO Globe Life
AO Globe Life partners with labor unions, credit unions, and veterans' organizations across the United States to provide supplemental benefit solutions that support working families. With more than 70 years of industry experience and a growing remote-first workforce, our organization is built on service, stability, and long-term professional development.
Apply Today
If you are looking for a remote career that offers flexibility, meaningful work, and a clear path for growth, we encourage you to apply and learn more about joining AO Globe Life.

Apply