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Remote Customer Experience Jobs in Tennessee (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Memphis, TN · On-site +1

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

Liveops

Remote Customer Service Agent

Clarksville, TN · Remote

$13.50 - $18/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

Liveops

Remote Customer Service Agent

Jackson, TN · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

Liveops

Remote Customer Service Agent

Mount Juliet, TN · Remote

$14.75 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

Liveops

Remote Customer Service Agent

Johnson City, TN · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

Liveops

Remote Customer Service Agent

Cordova, TN · Remote

$13.50 - $18.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

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All JobsCustomer Experience JobsRemote Customer Experience JobsRemote Customer Experience Jobs in Tennessee

Remote Customer Experience information

See Tennessee salary details

$8

$17

$24

How much do remote customer experience jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote customer experience in Tennessee is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote customer experience position, and why are they important?

Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.

What does a typical day look like for someone in a remote customer experience role?

A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.

What is a remote customer experience?

A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.

What are the most commonly searched types of Customer Experience jobs in Tennessee?

The most popular types of Customer Experience jobs in Tennessee are:

What are popular job titles related to Remote Customer Experience jobs in Tennessee?

For Remote Customer Experience jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience jobs in Tennessee look for?

The top searched job categories for Remote Customer Experience jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Customer Experience jobs?

Cities in Tennessee with the most Remote Customer Experience job openings:

Remote Customer Experience jobs near you
Infographic showing various Remote Customer Experience job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $35,486 per year, or $17.1 per hour.

Remote Customer Experience Team Lead

Globe Life American Income Division

Chattanooga, TN • On-site, Remote

Full-time

Medical, Life

Posted 5 days ago

Job description

Remote Customer Experience Team Lead
AO | 100% Remote | Flexible Schedule | Work From Home
Lead a Team. Elevate Client Experiences. Build a Career with Purpose.
Are you a people-focused professional ready to take the next step into leadership? AO is seeking motivated individuals to join our Remote Customer Experience Leadership Team, where you'll have the opportunity to coach others, deliver exceptional client service, and build a rewarding career-all while enjoying the flexibility of working from home.
If you're passionate about helping people succeed, thrive in a collaborative environment, and are looking for long-term professional growth, this opportunity was designed for you.
Why Join AO?
🌎 100% Remote Flexibility
Work from anywhere in the United States and build a schedule that supports both your career and personal life.
🤝 Supportive, People-First Culture
Join a collaborative team that values mentorship, integrity, accountability, and continuous growth.
📚 Leadership Training & Mentorship
Receive one-on-one coaching and ongoing development from experienced leaders dedicated to helping you reach your full potential.
💰 Weekly Pay + Performance Incentives
Earn competitive weekly compensation with opportunities for bonuses, leadership advancement, and long-term earning potential.
♥ Comprehensive Benefits
Eligible representatives may receive:
  • Medical reimbursement program
  • Company-supported life insurance
  • Leadership development opportunities
  • Union representation and professional support
Recognition & Rewards
Outstanding performance may be recognized through:
  • All-expenses-paid incentive travel
  • Leadership conferences
  • Professional development events
  • Team recognition programs
  • Advancement opportunities
What You'll Do
As a Remote Customer Experience Team Lead, you will:
  • Lead, mentor, and support a team focused on delivering exceptional client experiences
  • Coach team members through ongoing feedback, training, and performance development
  • Foster a positive, collaborative, and results-oriented team culture
  • Help ensure high standards of customer service and client satisfaction
  • Conduct virtual meetings and collaborate using Zoom and other digital platforms
  • Participate in leadership training and continuous professional development
  • Contribute to process improvements that enhance the client experience
What We're Looking For
Successful candidates typically demonstrate:
  • Passion for delivering exceptional customer service
  • Strong communication and interpersonal skills
  • Leadership ability or a desire to grow into a leadership role
  • Positive attitude with a growth-oriented mindset
  • Self-motivation and accountability
  • Ability to work independently while supporting a remote team
  • Strong organizational and problem-solving skills
  • Coachability and commitment to continuous learning

Leadership, customer service, management, hospitality, healthcare, education, retail, recruiting, or sales experience is helpful-but not required. We provide comprehensive training and mentorship for motivated professionals.
Minimum Qualifications
  • Legally authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based computer with webcam
  • Professional home office environment
Why AO?
At AO, leadership is built through mentorship, service, and personal growth-not just experience. We believe great leaders create exceptional client experiences by empowering the people around them.
When you join our team, you'll gain the support, training, and opportunities needed to build a meaningful career while making a positive impact every day.
Ready to Lead Your Future?
If you're looking for a flexible remote leadership opportunity where your growth is encouraged, your contributions are valued, and your success is recognized, we'd love to hear from you.
Apply today and begin your journey as a Remote Customer Experience Team Lead with AO.
Lead with confidence. Serve with purpose. Grow without limits.

Apply