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Remote Customer Experience Representative Jobs in Appleton, WI

Receptionist

Kaukauna, WI ยท Remote

$1.2K/mo

Sales & Customer Experience Rep -- Golden Mobile Detailing Fox Valley, WI (Hybrid) | Full-Time | ... You'll work 40 hours per week with a mix of remote and in-person availability as needed. * Work ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... No prior experience needed; we offer full training. * Self-Motivated : Must be highly driven and ...

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Remote Customer Experience Representative information

See Appleton, WI salary details

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How much do remote customer experience representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote customer experience representative in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is a remote customer experience representative?

A Remote Customer Experience Representative is a professional who works from a remote location, such as their home, to assist customers with inquiries, issues, and feedback related to a company's products or services. Their primary role is to ensure customers have a positive experience by resolving problems, answering questions, and providing guidance via phone, email, chat, or social media. These representatives use various digital tools and communication platforms to interact with customers and often collaborate with other departments to address complex issues. Working remotely allows them flexibility while still delivering high-quality customer support.

What are the key skills and qualifications needed to thrive as a remote customer experience representative?

To thrive as a Remote Customer Experience Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is typically required. Outstanding active listening, empathy, and self-motivation help individuals excel in remote roles. These skills are vital to ensure customer satisfaction, efficient issue resolution, and consistent service quality in a virtual environment.

How does a remote customer experience representative effectively collaborate with team members while working from home?

Remote Customer Experience Representatives typically use digital communication tools, such as instant messaging platforms, video calls, and shared ticketing systems, to stay connected with their teams. Regular virtual meetings and scheduled check-ins help ensure alignment on company policies and customer service standards. Collaboration is also fostered through shared knowledge bases and peer support channels, where representatives can seek advice or escalate complex issues. This structure allows remote team members to maintain a strong sense of teamwork and provide consistent service to customers despite not being in a physical office.

What is the difference between Remote Customer Experience Representative vs Remote Customer Support Specialist?

AspectRemote Customer Experience RepresentativeRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentHome office, customer interaction via phone, chat, emailHome office, technical support via phone, chat, email
Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware support
Common Search IntentCustomer experience, satisfaction, engagementTechnical issues, troubleshooting, product support

The Remote Customer Experience Representative focuses on enhancing customer satisfaction and engagement through communication and problem-solving, often in retail or service sectors. In contrast, the Remote Customer Support Specialist handles technical issues and troubleshooting, typically in tech-related industries. While both roles require strong communication skills and remote work setup, their primary focus and skill sets differ slightly based on industry and job responsibilities.

What are popular job titles related to Remote Customer Experience Representative jobs in Appleton, WI?

For Remote Customer Experience Representative jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience Representative jobs in Appleton, WI look for?

The top searched job categories for Remote Customer Experience Representative jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Remote Customer Experience Representative jobs?

Cities near Appleton, WI with the most Remote Customer Experience Representative job openings:

Infographic showing various Remote Customer Experience Representative job openings in Appleton, WI as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Remote Customer Service Representative

Appleton, WI โ€ข Remote

SolvOne
Oil and Gas Extractionย โ€ขย 51 - 200 employees

$18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 20 days ago


Job description

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at www.solvone.com

Why apply for a Remote SolvOne Customer Service job?

  • Work from the comfort of your home
  • Save time and money without a commute
  • Pay starts at $18.00 per hour
  • Equipment provided by SolvOne
  • Paid training begins Late October 

Set schedules available:

 

Morning Shift: Wednesday to Saturday 8:00 AM – 6:30 PM CT

Morning Shift: Sunday to Wednesday 8:00 AM – 6:30 PM CT

Swing Shift: Tuesday to Saturday 1:30 PM – 10:00 PM CT


  • Comprehensive individualized remote training
  • Positive work environment: we work hard to appreciate our people
  • We promote from within and encourage growth

Here's what you need:

  • 1 year of customer service-related experience
  • A strong internet connection and the ability to setup a home office with company provided equipment
  • Must be a resident of Appleton Wisconsin area
  • Have a positive attitude, great work ethic and a passion for helping others
  • Be dependable and committed to be at work on time and ready to do your best each day
  • Dedicate your full attention to your work by not providing care for others during work hours
  • Commit to superior service for our customers, and support them through both phone and computer interactions
  • Ability to learn new information, policies and skills including software and petroleum industry knowledge
  • Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
  • Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
  • Work at a desk and effectively utilize a phone and computer for the length of your shift
  • Successfully pass a computer skills assessment, training evaluations, and the trial service period
  • Successfully pass a pre-employment drug screen and background check
  • Bilingual is a plus but not a requirement

Here's some of what we have to offer to those that join our team:

  • Work from home
  • Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel
  • We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
  • A fun and rewarding environment with giveaways and employee recognition programs
  • Training classes are small, so each new hire gets the individual training needed to succeed
  • Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done
  • Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more

If this sounds intriguing, don't miss this great opportunity. Apply today!https://jobs.crelate.com/portal/solvone