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Remote Customer Service Specialist Jobs in Appleton, WI

Valmet

Field Service Specialist

Appleton, WI · Remote

Join our team now and apply your expertise as a Field Service Specialist in our Paper Machine Wet ... to the customer site to deliver critical hands-on support, or you might provide remote ...

LeafHome

Remote Customer Care

Kaukauna, WI · On-site +1

$16/hr

This role schedules customer service calls and other customer service activities as needed. This position is required to review completed service tickets from the field for quality assurance.

Lone Star Careers

Remote Sales Specialist

Green Bay, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Bellin

Coding Specialist III

Green Bay, WI · On-site +1

Location: 2020 S Webster Ave, Green Bay, WI 54301 | Remote eligibility | Candidates must reside in ... customer service skills, and decision-making skills. Why Emplify Health by Bellin? With so many ...

HMG Careers

Remote Sales and Service Advisor

Appleton, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Kaukauna, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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How much do remote customer service specialist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote customer service specialist in Appleton, WI is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.11 per hour, depending on experience, location, and employer.

What is a remote customer service specialist?

A Remote Customer Service Specialist assists customers with inquiries, issues, and support requests via phone, email, or chat while working from a remote location. They handle complaints, process orders, troubleshoot problems, and ensure customer satisfaction. Strong communication skills, problem-solving abilities, and familiarity with company products or services are essential for success. This role requires internet access, a quiet workspace, and often specific software or tools provided by the employer.

What are the key skills and qualifications needed to thrive as a remote customer service specialist?

To thrive as a Remote Customer Service Specialist, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required, and some employers may prefer candidates with certifications in customer service. Strong time management, patience, and adaptability are important soft skills for building rapport and resolving concerns remotely. These capabilities ensure efficient, high-quality support for customers while maintaining productivity in a virtual environment.

What are some common challenges faced by remote customer service specialists, and how can they be managed?

Remote Customer Service Specialists often face challenges such as managing high volumes of customer inquiries, handling difficult interactions without face-to-face communication, and maintaining a work-life balance while working from home. Techniques such as effective time management, regular check-ins with team leads, and utilizing available knowledge bases can help address these challenges. Many employers also provide virtual training and support networks to ensure team members stay connected and motivated. Embracing these resources and maintaining open communication with colleagues and supervisors can make remote work both productive and rewarding.

What are popular job titles related to Remote Customer Service Specialist jobs in Appleton, WI?

For Remote Customer Service Specialist jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Specialist jobs in Appleton, WI look for?

The top searched job categories for Remote Customer Service Specialist jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Remote Customer Service Specialist jobs?

Cities near Appleton, WI with the most Remote Customer Service Specialist job openings:

Remote Customer Service Specialist jobs near you
Infographic showing various Remote Customer Service Specialist job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,934 per year, or $18.7 per hour.

Remote Customer Service Representative

SolvOne

Appleton, WI • On-site, Remote

$18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 5 days ago

Job description

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at www.solvone.com
Why apply for a Remote SolvOne Customer Service job?
  • Work from the comfort of your home
  • Save time and money without a commute
  • Pay starts at $18.00 per hour
  • Equipment provided by SolvOne
  • Paid training begins Late September

Set schedules available:
Early Morning: Sunday to Thursday 6:30 AM - 3:00 PM CT
Early Morning: Friday to Monday 7:00 AM - 5:30 PM CT
Swing Shift: Thursday to Monday 1:30 PM - 10:00 PM CT
  • Comprehensive individualized remote training
  • Positive work environment: we work hard to appreciate our people
  • We promote from within and encourage growth

Here's what you need:
  • 1 year of customer service-related experience
  • A strong internet connection and the ability to setup a home office with company provided equipment
  • Must be a resident of Appleton Wisconsin area
  • Have a positive attitude, great work ethic and a passion for helping others
  • Be dependable and committed to be at work on time and ready to do your best each day
  • Dedicate your full attention to your work by not providing care for others during work hours
  • Commit to superior service for our customers, and support them through both phone and computer interactions
  • Ability to learn new information, policies and skills including software and petroleum industry knowledge
  • Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
  • Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
  • Work at a desk and effectively utilize a phone and computer for the length of your shift
  • Successfully pass a computer skills assessment, training evaluations, and the trial service period
  • Successfully pass a pre-employment drug screen and background check
  • Bilingual is a plus but not a requirement

Here's some of what we have to offer to those that join our team:
  • Work from home
  • Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel
  • We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
  • A fun and rewarding environment with giveaways and employee recognition programs
  • Training classes are small, so each new hire gets the individual training needed to succeed
  • Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done
  • Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more

If this sounds intriguing, don't miss this great opportunity. Apply today!https://jobs.crelate.com/portal/solvone

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