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Remote Customer Experience Manager Jobs in Roy, UT

Atlassian

Associate Customer Success Manager

Magna, UT · On-site +1

In this role, you'll be managing an important segment of our customers through implementation and ... To provide you the best experience, we can support with accommodations or adjustments at any stage ...

InsuraTec

Sales Representative (Remote)

Clinton, UT · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Clearfield, UT · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

West Haven, UT · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

GoodLeap

Director of Customer Success

Salt Lake City, UT · Remote

$150K - $220K/yr

Experience working with CRM platforms such as Salesforce, customer success platforms, and business intelligence tools. * Strong analytical and problem-solving skills with a data-driven approach to ...

Audiohook

Product Marketing Manager

Eden, UT · Remote

$149K/yr

Experience in adtech, martech, or SaaS * Experience building reference programs or customer ... Fully remote work environment * Competitive salary and equity opportunities * Performance bonuses

Audiohook

Demand Generation Manager

Eden, UT · Remote

Ensure messaging, targeting, and timing are aligned across every channel and customer-facing team ... remote-first environment Qualifications Required * 5+ years of B2B demand generation experience

AppleOne

French Bilingual CSR/Data Entry

Ogden, UT · Remote

$50K/yr

Job Summary We are seeking a French Bilingual CSR/Data Entry professional for a temp-to-hire remote ... manage inbound customer needs, and accurately document information across multiple systems. This ...

corviaconsulting

Legal Receptionist - Remote

Ogden, UT · Remote

$40K - $50K/yr

... experience. MUST SPEAK ENGLISH AND SPANISH! Key Responsibilities * Professionally answer and manage ... Qualifications * 1-2 years of receptionist, administrative, call center, or customer service ...

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Showing results 21-40

All JobsCustomer Experience JobsRemote Customer Experience Manager JobsRemote Customer Experience Manager Jobs in Roy, UT

Remote Customer Experience Manager information

See Roy, UT salary details

$23.4K

$55.3K

$96.3K

How much do remote customer experience manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote customer experience manager in Roy, UT is $55,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $66,800.00 per year, depending on experience, location, and employer.

How does a remote customer experience manager typically collaborate with cross-functional teams to enhance customer satisfaction?

As a Remote Customer Experience Manager, you'll regularly coordinate with teams such as product development, marketing, and support to identify customer pain points and implement solutions. Collaboration often happens via virtual meetings, shared project management tools, and data analytics platforms. You'll translate customer feedback into actionable insights, advocate for customer-centric changes, and ensure that all departments align on delivering a seamless experience. Effective communication and proactive relationship-building with remote colleagues are essential to drive initiatives and foster a customer-first culture.

What does a remote customer experience manager do?

A Remote Customer Experience Manager is responsible for overseeing and improving the interactions that customers have with a company, but does so while working from a remote location. Their duties typically include analyzing customer feedback, resolving escalated issues, developing strategies to enhance customer satisfaction, and leading remote customer service teams. They use digital tools to monitor customer journeys and ensure consistent, high-quality service across all channels. The ultimate goal is to foster customer loyalty and drive positive business outcomes by ensuring a seamless and satisfying experience.

What is the difference between Remote Customer Experience Manager vs Remote Customer Support Specialist?

AspectRemote Customer Experience ManagerRemote Customer Support Specialist
CredentialsExperience in customer service, leadership skills, possibly a degree in business or related fieldCustomer service training, basic technical knowledge, high school diploma or equivalent
Work EnvironmentOversees customer experience strategies, collaborates with teams, manages customer feedbackHandles customer inquiries, resolves issues, provides support via chat, email, or phone
Employer & Industry UsageUsed across retail, tech, finance, and service industries for improving customer satisfactionCommon in call centers, tech support, e-commerce, and service sectors

The Remote Customer Experience Manager focuses on overseeing and improving the overall customer journey, requiring leadership and strategic skills. In contrast, the Remote Customer Support Specialist handles direct customer interactions, providing support and resolving issues. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a remote customer experience manager, and why are they important?

To thrive as a Remote Customer Experience Manager, you need expertise in customer service strategy, data analysis, and leadership, often supported by a bachelor's degree and relevant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce or Zendesk, as well as proficiency in communication and project management tools, is typically required. Exceptional communication, problem-solving, and empathy help you lead teams and resolve complex customer issues remotely. These skills and qualities are essential to deliver seamless customer experiences, drive team performance, and ensure customer satisfaction in a virtual environment.
What are popular job titles related to Remote Customer Experience Manager jobs in Roy, UT? For Remote Customer Experience Manager jobs in Roy, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience Manager jobs in Roy, UT look for? The top searched job categories for Remote Customer Experience Manager jobs in Roy, UT are:
What cities near Roy, UT are hiring for Remote Customer Experience Manager jobs? Cities near Roy, UT with the most Remote Customer Experience Manager job openings:
Remote Customer Experience Manager jobs near you
Infographic showing various Remote Customer Experience Manager job openings in Roy, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,318 per year, or $26.6 per hour.

Associate Customer Success Manager

Atlassian

Magna, UT • On-site, Remote

Other

Re-posted 11 days ago

Job description

Overview
Working at Atlassian
Behind every great human achievement, there is a team.
From medicine and space travel, to disaster response and pizza deliveries, our products help teams all over the planet advance humanity through the power of software.
Our mission is to help unleash the potential of every team through open work.
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our platform. In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the program, helping ensure product utilization, business alignment, and that DX is always supporting high-value use cases at the company.
To help our teams work together effectively, this role will require you to work 4 days per week onsite at our Salt Lake City office for the time being as DX integrates into Atlassian.
Responsibilities
Job Duties
You will join a team of collaborative CSMs and reporting to our Manager of SMB Customer Success. Everyone on the team is here to do more than just be a great CSM. We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision-making at the company.
This is a special opportunity for the right person. At DX, the challenge isn't firefighting or dealing with a buggy product. Our challenge is partnering with customers to ensure DX drives real change and positive impact at their company. Every CSM will have a great supporting cast, allowing you to focus on being proactive and strategic rather than reactive.
  • Become a product expert and a master of our customer success process
  • Own the full customer lifecycle, from implementation, to driving program success (utilization, business alignment, use case development and fulfillment) and running the renewal
  • Create and maintain a customer success plan, tracking success initiatives
  • Meet targets for net renewal and customer expansion, accurately forecast renewals and track their progress
  • Identify and resolve potential renewal challenges to ensure a high renewal rate
  • Establish DX as a key strategic driver of our prospect's business goals, leading them to integrate DX insights into their company workflows
  • Arrange and conduct Executive and C-level services-related discussions according to the account strategy
  • Discover opportunities for expansion and growth within accounts by identifying potential use cases where DX can support
  • Collaborate closely with all functions of the business to ensure our customers are successful
  • Proactively track and report key account metrics to measure success and identify areas for improvement

Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
This role may also be eligible for benefits, bonuses, commissions, and equity.
Pay Ranges
In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $97,920 - $127,840
Zone B: $88,128 - $115,056
Zone C: $81,274 - $106,107
Qualifications
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh
In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

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