ZipRecruiter

Log In

2

Remote Customer Experience Manager Jobs in Highlands Ranch, CO

Melio

Customer Success Manager

Denver, CO · Remote

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

FusionAuth

Customer Success Manager

Broomfield, CO · Remote

$110K - $115K/yr

S. (Remote) About FusionAuth FusionAuth is a fast-growing startup and leading provider of customer ... Partner with support, sales, and product to ensure a cohesive customer experience from onboarding ...

New

Intuit

High Value Partner Support Specialist

Denver, CO · Remote

$35 - $47.50/hr

Minimum 5 years customer service experience with experience managing a portfolio of client accounts ... California Remote (Bay Area) $35- $47.5 California Remote (Not Bay Area) $33.5- $45 Colorado Remote ...

New

DomainTools

Customer Success Manager

Denver, CO · Remote

$150K/yr

You will use your extensive experience and consultative selling skills to communicate our solutions ... The Customer Success Manager role includes but is not limited to the following responsibilities:

HMG Careers

Sales Manager Remote

Westminster, CO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

previous pagenext page

Showing results 21-40

All JobsCustomer Experience JobsRemote Customer Experience Manager JobsRemote Customer Experience Manager Jobs in Highlands Ranch, CO

Remote Customer Experience Manager information

See Highlands Ranch, CO salary details

$25.7K

$60.9K

$106K

How much do remote customer experience manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote customer experience manager in Highlands Ranch, CO is $60,876.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What does a remote customer experience manager do?

A Remote Customer Experience Manager is responsible for overseeing and improving the interactions that customers have with a company, but does so while working from a remote location. Their duties typically include analyzing customer feedback, resolving escalated issues, developing strategies to enhance customer satisfaction, and leading remote customer service teams. They use digital tools to monitor customer journeys and ensure consistent, high-quality service across all channels. The ultimate goal is to foster customer loyalty and drive positive business outcomes by ensuring a seamless and satisfying experience.

How does a remote customer experience manager typically collaborate with cross-functional teams to enhance customer satisfaction?

As a Remote Customer Experience Manager, you'll regularly coordinate with teams such as product development, marketing, and support to identify customer pain points and implement solutions. Collaboration often happens via virtual meetings, shared project management tools, and data analytics platforms. You'll translate customer feedback into actionable insights, advocate for customer-centric changes, and ensure that all departments align on delivering a seamless experience. Effective communication and proactive relationship-building with remote colleagues are essential to drive initiatives and foster a customer-first culture.

What are the key skills and qualifications needed to thrive as a remote customer experience manager, and why are they important?

To thrive as a Remote Customer Experience Manager, you need expertise in customer service strategy, data analysis, and leadership, often supported by a bachelor's degree and relevant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce or Zendesk, as well as proficiency in communication and project management tools, is typically required. Exceptional communication, problem-solving, and empathy help you lead teams and resolve complex customer issues remotely. These skills and qualities are essential to deliver seamless customer experiences, drive team performance, and ensure customer satisfaction in a virtual environment.

What is the difference between Remote Customer Experience Manager vs Remote Customer Support Specialist?

AspectRemote Customer Experience ManagerRemote Customer Support Specialist
CredentialsExperience in customer service, leadership skills, possibly a degree in business or related fieldCustomer service training, basic technical knowledge, high school diploma or equivalent
Work EnvironmentOversees customer experience strategies, collaborates with teams, manages customer feedbackHandles customer inquiries, resolves issues, provides support via chat, email, or phone
Employer & Industry UsageUsed across retail, tech, finance, and service industries for improving customer satisfactionCommon in call centers, tech support, e-commerce, and service sectors

The Remote Customer Experience Manager focuses on overseeing and improving the overall customer journey, requiring leadership and strategic skills. In contrast, the Remote Customer Support Specialist handles direct customer interactions, providing support and resolving issues. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

What are popular job titles related to Remote Customer Experience Manager jobs in Highlands Ranch, CO?

For Remote Customer Experience Manager jobs in Highlands Ranch, CO, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience Manager jobs in Highlands Ranch, CO look for?

The top searched job categories for Remote Customer Experience Manager jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Remote Customer Experience Manager jobs?

Cities near Highlands Ranch, CO with the most Remote Customer Experience Manager job openings:

Remote Customer Experience Manager jobs near you
Infographic showing various Remote Customer Experience Manager job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,876 per year, or $29.3 per hour.

Remote Customer Service Benefits Leaders

Zuzick Organization of Globe Life

Aurora, CO • Remote

$16.25 - $22/hr

Full-time

Posted 24 days ago

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

171st of 315 rated insurance

Job description

-No prior industry experience required

-Meet with clients on Zoom to help them enroll in benefit programs

-Explain options in a clear, simple, and relatable way

-Help clients complete online enrollment forms accurately

-Schedule and manage virtual appointments

-Use basic computer skills (email, Zoom, online systems) daily

-Follow a proven process with training and support provided

-Work independently while being part of a supportive team

Industry leaders will train all new canidates, but you must be:

  • Coachable and demonstrate high integrity

  • Your have a desire to help others

  • Excellent written and verbal communication skills

  • Strong organizational skills with a proactive, customer-focused mindset.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs

Apply