ZipRecruiter

Log In

2

Remote Customer Success Assistant Jobs in Highlands Ranch, CO

Melio

Customer Success Manager

Denver, CO · Remote

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

Radicle Health

Customer Success Manager

Denver, CO · Remote

$75K - $85K/yr

About the Job:  As a Customer Success Manager at Radicle Health you will be responsible for ... Remote work stipend * Compensation: $75,000 - $85,000 OTE * Location: Remote  Please note that ...

Canals

Customer Success Manager

Denver, CO · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... We're remote-first, flexible, and distributed across North and South America, bringing together ...

Nexora Talent

Remote Customer Experience Coordinator

Denver, CO · Remote

$18.50 - $24.25/hr

As a Customer Experience Coordinator, you will communicate with clients, assist with scheduling and ... Benefits * 100% Remote position. * Flexible work schedule. * Comprehensive onboarding and training ...

Nexora Talent

Remote Customer Experience Coordinator

Denver, CO · Remote

$18.50 - $24.25/hr

As a Customer Experience Coordinator, you will communicate with clients, assist with scheduling and ... Benefits * 100% Remote position. * Flexible work schedule. * Comprehensive onboarding and training ...

Nexora Talent

Remote Customer Experience Coordinator

Denver, CO · Remote

$18.50 - $24.25/hr

As a Customer Experience Coordinator, you will communicate with clients, assist with scheduling and ... Benefits * 100% Remote position. * Flexible work schedule. * Comprehensive onboarding and training ...

next page

Showing results 1-20

All JobsCustomer Success JobsRemote Customer Success Assistant JobsRemote Customer Success Assistant Jobs in Highlands Ranch, CO

Remote Customer Success Assistant information

See Highlands Ranch, CO salary details

$12

$25

$49

How much do remote customer success assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote customer success assistant in Highlands Ranch, CO is $25.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $26.49 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Remote Customer Success Assistant jobs in Highlands Ranch, CO?

For Remote Customer Success Assistant jobs in Highlands Ranch, CO, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Assistant jobs in Highlands Ranch, CO look for?

The top searched job categories for Remote Customer Success Assistant jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Remote Customer Success Assistant jobs?

Cities near Highlands Ranch, CO with the most Remote Customer Success Assistant job openings:

Remote Customer Success Assistant jobs near you

Customer Success Specialist

Denver, CO • Remote

Shopventory Inc., DBA Thrive
See more jobs at Shopventory Inc., DBA Thriveexternal

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

At Thrive Inventory, our mission is simple: help businesses thrive.

We provide powerful inventory management, purchasing, reporting, and analytics software that empowers retailers and online businesses to make smarter, data-driven decisions. From purchasing and receiving products to inventory control, forecasting, sales reporting, and business insights, our platform helps customers save time, reduce costs, and grow with confidence.

Our customers span a wide variety of industries, including retail stores, restaurants, breweries, wineries, liquor stores, smoke shops, salons, boutiques, vacation resorts, and many other businesses that rely on accurate inventory and actionable reporting.

About the Role:

Our Customer Success team is dedicated to delivering an exceptional customer experience by helping our customers get the most value from Thrive Inventory. We believe great customer success is about building relationships, solving problems, and empowering businesses to succeed.

As a Customer Success Specialist, you'll serve as a trusted advisor and product expert, guiding customers through onboarding, answering questions, resolving issues, providing product education, and identifying opportunities to help customers maximize the value of their Thrive subscription. You'll work closely with customers through email, live chat, phone, and virtual meetings to ensure they are successful at every stage of their journey.

What You'll Do
  • Deliver exceptional customer support through phone, email, live chat, and virtual meetings.
  • Build strong relationships with customers and become a trusted product expert.
  • Guide customers through onboarding and adoption of Thrive Inventory.
  • Troubleshoot product questions and work with internal teams to resolve customer issues.
  • Educate customers on features, best practices, and workflows to help them achieve their business goals.
  • Proactively identify opportunities to improve customer engagement, adoption, and retention.
  • Monitor customer health and provide strategic recommendations to maximize product value.
  • Advocate for customers by sharing feedback with our Product and Engineering teams.
  • Maintain detailed customer records and follow up to ensure successful issue resolution.
  • Contribute to our Help Center and internal documentation as needed.

Requirements

  • 2+ Years of SaaS B2B experience
  • Excellent written and verbal communication skills.
  • A passion for helping customers succeed.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to learn new software quickly and explain technical concepts in a simple, customer-friendly way.
  • Highly organized with strong attention to detail.
  • Self-motivated and comfortable working independently in a remote environment.
  • Ability to manage multiple priorities while maintaining a positive customer experience.
  • Experience in customer success, customer support, account management, retail, inventory management, or point-of-sale systems is a huge plus.

Bonus points:

- Spanish Speaker

Why Join Thrive Inventory?
  • Fully remote position with a collaborative and supportive team.
  • Opportunity to make a meaningful impact on thousands of growing businesses.
  • Work with an innovative software platform that continues to evolve with customer needs.
  • Competitive compensation.
  • Opportunities for professional growth and development.
  • Be part of a company that genuinely values customer success and employee collaboration.

Benefits

  • Medical Coverage
  • Dental Care
  • Eye Care
  • 401(k) Savings Plan with Discretionary Match
  • Fifteen (15) Paid Days Off First Year of Service
  • Twenty (20) Paid Days Off after 1 Year Anniversary
  • Nine (9) Paid Holidays
  • Recruitment Referral Bonus
  • Stock Options
  • Fully remote
  • Company provided computer & equipment

Compensation Range: $50,000-$65,000 DOE