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Remote Customer Experience Analyst Jobs in Midvale, UT

Kodiak Cakes

Trade Analyst

Park City, UT · On-site +1

$62K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Park City, Utah or Remote Individual base salary for this role ultimately will depend on numerous ... What will this position do? * Reconcile Customer Invoicing with 3PL's Inventory Reporting

Beddy's

Customer Service Specialist

South Jordan, UT · On-site +1

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide a positive, solutions-focused support experience for customers * Communicate clearly and ... Monday-Thursday in office (South Jordan, UT area), Friday remote.

NextDeavor Inc.

Analyst, Revenue Operations

Lehi, UT · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Analyst, Revenue Operations 12+ Months W2 Contract Lehi, UT (hybrid) Benefits You'll Love ... Leverages this knowledge to provide business recommendations to ensure optimal customer experience ...

Moog

Cloud Operations Analyst

Salt Lake City, UT · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fully Remote - Salt Lake City, UT At Moog Medical Devices Group, we foster an environment where ... Using a customer focused approach, troubleshoot and resolve Cloud-related issues in a timely manner

Moog, Inc.

Cloud Operations Analyst

Salt Lake City, UT · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fully Remote - Salt Lake City, UT At Moog Medical Devices Group, we foster an environment where ... Using a customer focused approach, troubleshoot and resolve Cloud-related issues in a timely manner

REsimplifi, Inc.

Be Seen First

Customer Support Specialist

Salt Lake City, UT · Remote

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote | Full-time | Phone-Based Customer Support Preferred hours: 10:00 a.m.-6:00 p.m. ET or 11:00 ... Accuracy, reliability, and ease of use are central to th experience we provide. What You'll Do

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All JobsCustomer Experience Analyst JobsRemote Customer Experience Analyst JobsRemote Customer Experience Analyst Jobs in Midvale, UT

Remote Customer Experience Analyst information

See Midvale, UT salary details

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How much do remote customer experience analyst jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote customer experience analyst in Midvale, UT is $38.21, according to ZipRecruiter salary data. Most workers in this role earn between $30.62 and $43.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer experience analyst?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What are some typical daily tasks for a remote customer experience analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What is a remote customer experience analyst?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are popular job titles related to Remote Customer Experience Analyst jobs in Midvale, UT?

For Remote Customer Experience Analyst jobs in Midvale, UT, the most frequently searched job titles are:

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Remote Customer Experience Analyst jobs near you

Trade Analyst

Kodiak Cakes

Park City, UT • On-site, Remote

$62K - $72K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

Job Type: Full-Time / Salaried (Exempt) - $62,000 - $72,000
Job Location: Kodiak HQ: Park City, Utah or Remote
Individual base salary for this role ultimately will depend on numerous factors, including but not limited to experience, job-related skills, relevant education or training, certifications, etc. As such, pay for the successful candidate could fall anywhere within the stated range. Beyond base salary, we offer competitive health, dental, 401k, and wellness benefits beginning on the first day of employment. This role also is eligible to participate in Kodiak's annual discretionary bonus program, which is dependent on various factors, including individual and company performance.
The Trade Analyst is responsible for the daily activities of trade management, deduction management, and collection of accounts receivable. This role is responsible for all accounts receivable-related tasks but will also be utilized for other related accounting and finance needs as assigned. This role bridges finance, sales, and operations to support trade processes, monitor customer account performance, and contribute to overall financial health.
What will this position do?
  • Reconcile Customer Invoicing with 3PL's Inventory Reporting
  • Accurately process and apply customer deduction spend to the correct GL accounts
  • Applies daily cash receipts to customer accounts, ensuring accuracy and timely reconciliation.
  • Verify all material offsets and deductions charged against invoices including, but not limited to, confirming the trade plan spent via trade planning software by reviewing plans and contracts.
  • Communicate and collaborate with a wide range of internal and external stakeholders, including Kodiak team members, customers, and brokers.
  • Analyze trade deductions, claims, and promotions to identify trends and root causes.
  • Provide insights to improve trade spending efficiency and minimize outstanding receivables.
  • Prepare and maintain weekly AR aging reports, customer payment performance summaries, and KPI dashboards.
  • Document trade agreements, payment terms, credit policies, and report non-compliance.
  • Investigate and resolve disputes related to pricing, promotions, and deductions.
  • Work closely with sales, commercial finance, and customer service teams to resolve issues promptly.
  • Identify and implement process improvements to enhance AR management and trade analysis.
  • Support the automation of AR and trade finance workflows through uploads, scanners, Power BI reports, and partner with IT to create customer specific tools.
  • Ensure compliance with internal controls, accounting standards, and trade finance policies.
  • Dispute and collect all erroneous material offsets and deductions.
  • Collect outstanding receivables to achieve days sales outstanding targets.
  • Administer credit procedures for both new and existing customers.
  • Assist in the monthly close of financial statements including reconciliations and accruals.
  • Assist in preparing and obtaining documentation for the annual audit.

What are we looking for?
  • Meticulous attention to detail with a highly organized mindset
  • Proficiency in information systems: MS Office suite (Excel), ERP and Trade Management systems
  • Self-motivated and accountable
  • Ability to thrive in a rapidly growing organization
  • Demonstrates strong written and verbal communication skills, effectively presenting information and summarizing key concepts.

Ideally you may also have:
  • Bachelor's degree in accounting
  • CPG Industry experience
  • Familiarity with NetSuite and BluePlanner

What else do I need to know?
This role is based in our headquarters near the ski slopes and mountain trails of Park City, Utah, or remote for the right candidate. We offer competitive compensation and benefits that include:
  • Medical/dental/vision plans
  • 401k match
  • FSA & HSA accounts
  • Life & ADD Insurance
  • Short Term & Long-Term Disability Insurance
  • Cell Phone & Internet Stipend
  • Relocation assistance
  • Annual Professional Development Stipend
  • Travel Reimbursement
  • Annual performance bonus
  • Employee Equity Plan
  • A company fleet of snowboards and other equipment
  • Wellness lifestyle allowance (B.E.A.R Bucks)
  • Mental Health Therapy Benefit & the Calm app
  • All-you-can-eat flapjacks
  • Responsible Time Off
  • Early-out Fridays
  • Parental leave
  • Casual dress code
  • A variety of other Kodiak-unique perks

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