Remote Customer Experience Analyst Jobs in Fulton, NY

Eaton's Corporate Sector division is currently seeking a Sr. Licensing Analyst, GTM. This position is eligable for a remote work set up anywhere within the continental US with 10% travel required.

The expected annual salary range for this role is $86000 - $126000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do: Our supply chain management team creates bottom-line impact by driving cost management and operational benefits. Within our supply chain, Eaton has an opening for a Sr. Licensing Analyst within its Global Trade Management ("GTM") group.

The primary function of this position is to provide expertise on U.S. export authorizations associated with meeting business objectives. The position of Sr

Licensing Analyst is primarily responsible for day-to-day processing of export authorizations and activities, maintaining various trade reporting systems, administering export authorizations and ensuring proper recordkeeping and reporting requirements are met as mandated by respective US government agencies. In this role you will: Develop and deploy throughout Eaton U.S. all applicable export authorization compliance processes and procedures and licensing standards in conjunction with other various functions within Eaton and external resources Prepare, obtain, manage and monitor all applicable export licenses, agreements and authorizations in compliance with U.S

Government regulations and Company policies Ensure timely submittal of export authorizations to support strategic business initiatives Review and approve use of all proposed license exceptions/exemptions Maintain records of current and expired export authorization files and issues/reports for pending and approved authorizations in accordance with U.S. regulations and Company policy Monitor export shipments to ensure proper export authorizations are in place and no gaps in coverage occur due to expired export authorizations or changes in U.S. export regulatory requirements Develop and deploy training related to export authorization requirements to businesses to ensure understanding of all requirements, provisos and restrictions Support management and GTM in investigating and resolving trade compliance matters including possible authorizations-related violations of international trade compliance regulations, policies or procedures; coordinate with GTM managers and Legal department on communications with government agencies for requests for information, including assisting with export audits and/or filing voluntary disclosures Serve as Company interface on interpretation of authorizations-related regulatory requirements and/or Company export policies/procedures Perform duties as an Empowered Official ("EO") as defined by the International Traffic in Arms Regulations ("ITAR") Work with Eaton international sites to train and ensure compliance with various government regulations including but not liminted to the ITAR, Export Administration Regulations ("EAR"), Office of Foreign Assets Control ("OFAC"), Customer and Border Protection ("CBP"), Foreign Trade Regulations ("FTR") Support GTM self-assessments, internal/external audits, review of foreign national employment and site visitor requests, developing and managing Technology Control Plan, maintaining export recordkeeping, managing license and authorization processes and monitoring export documentation and declarations Engage with senior leaders on GTM licensing strategies and initiatives and provide regular reports on the status of current initiatives and outstanding GTM licensing matters Coordinate and develop global trade policies with input from key policy stakeholders across Tax, Legal, Finance, Supply Chain and operational disciplines as they relate to international activities Qualifications: Required (Basic) Qualifications: Bachelor's degree from an accredited institution

Minimum 2 years direct experience in U.S. export licensing activity with Directorate of Defense Trade Controls ("DDTC") and Bureau of Industry and Security ("BIS"). This position requires access to export-controlled information

To conform to U.S. Government export regulations applicable to that information, applicant must be a U.S. person, defined as a (i) U.S

citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C

1158. Preferred Qualifications: Experience in drafting, submitting, and managing ITAR and EAR export authorizations and providing guidance in ITAR/EAR regulations associated with controlled commodities, technologies and services. Experience as an Empowered Official.

Familiar with U.S. government systems such as ACE, DECCS a plus. Skills: Experience in drafting formal correspondence with government agencies Ability to effectively communicate orally and in written word to all levels within the company for management, including VP-GM and President level, functional staffs, line level employees and government officials Strong analytical, negotiation, and influencing capabilities Ability to think critically and strong problem-solving skills Strong understanding of U.S

export laws and regulations (e.g ACE, SNAP-R and DECCS) Excellent communication and influencing skills - including the leadership presence and interpersonal savvy to influence senior operating and functional leaders. Passionate change leader with high energy and the ability to work effectively across a complex, global organization Possess ability to resolve issues on all levels. Must proactively recognize and solve complex cross-functional issues Must be able to handle multiple priorities and work well under pressure All positions may require participation in video and in-person interviews as part of the hiring process

All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws. The application window for this position is anticipated to close on 9.4.2026. We are committed to ensuring equal employment opportunities for all job applicants and employees

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need.

Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.

Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.