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Remote Customer Engineer Jobs in Novato, CA (NOW HIRING)

Okta

Demo Engineer

San Francisco, CA · Remote

... Customer" feedback into actionable requirements Nice to Have: * Experience with demo engineering teams or technical marketing * Experience with presales * Experience with Okta or Auth0 #LI-Remote #LI ...

Sbdinc

Field Engineer

San Francisco, CA · Remote

$74K - $95K/yr

Field Sales Engineer - Remote Northern California - Up to 60% travel required Come build something ... Develop and maintain client records in CRM (customer relationship management) tool. You love to ...

Brightback

Senior Backend Software Engineer

San Francisco, CA · Remote

$144K - $190K/yr

... remote-first company that helps consumer subscription and online SaaS businesses grow customer ... You will participate in the engineering life-cycle at Brightback, including writing production code ...

Brightback

Senior Backend Software Engineer

San Francisco, CA · On-site +1

$144K - $190K/yr

... remote-first company that helps consumer subscription and online SaaS businesses grow customer ... You will participate in the engineering life-cycle at Brightback, including writing production code ...

Euclid Power

Staff Software Engineer

San Francisco, CA · On-site +1

$200K - $240K/yr

We care about doing meaningful work, delivering real value and results to our customers. We're ... Comfort operating in a remote, fast-moving environment: you navigate competing priorities ...

DocuSign

Software Engineer

San Francisco, CA · On-site +1

$111K - $162K/yr

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign ... Research new features and technologies Job Designation Remote: Employee is not required to be in or ...

STN Inc

Site Reliability Engineer

San Francisco, CA · Remote

$67.25 - $89.25/hr

Site Reliability Engineer Platform and software · shared across customers Reports to: Director, Site Reliability Location: Remote (US) Department: Cloud Platform Engineering / SRE/Reliability ...

DocuSign

Software Engineer

San Francisco, CA · On-site +1

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign ... Employee divides their time between in-office and remote work. Access to an office location is ...

DocuSign

Software Engineer

San Francisco, CA · On-site +1

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign ... Employee divides their time between in-office and remote work. Access to an office location is ...

Career Renew

Senior ML Engineer

San Francisco, CA · Remote

$180K - $240K/yr

Career Renew is recruiting for one of its clients a Senior Machine Learning Engineer - this is a ... customers in high-stakes scenarios (think: someone stranded on the road calling AAA). * Remote ...

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Showing results 41-60

All JobsCustomer Engineer JobsRemote Customer Engineer JobsRemote Customer Engineer Jobs in Novato, CA

Remote Customer Engineer information

See Novato, CA salary details

$45.8K

$92.2K

$127.4K

How much do remote customer engineer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote customer engineer in Novato, CA is $92,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,200.00 and $105,700.00 per year, depending on experience, location, and employer.

What does a remote customer engineer do?

A remote customer engineer provides technical support and solutions to clients remotely, often troubleshooting hardware or software issues, assisting with product deployment, and ensuring customer satisfaction. They typically use communication tools like video calls, chat, and remote access software, and may require technical certifications or knowledge of specific products or systems.

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What cities near Novato, CA are hiring for Remote Customer Engineer jobs? Cities near Novato, CA with the most Remote Customer Engineer job openings:
Remote Customer Engineer jobs near you

Applied AI Engineer, Work From Home

Parallel Partners

San Francisco, CA • Remote

Full-time

Medical, Dental, Vision, PTO

Re-posted 6 days ago

Job description

Job Description

Applied AI Engineer, Work From Home

We are looking for an Applied AI Engineer to design, build, and optimize AI-powered features that sit directly inside our product workflows.  The Applied AI Engineer role focuses on turning model capabilities into real product behavior, where AI interacts with users, supports decision-making, and powers automation across insurance journeys.  This is a fully remote role where you will be part of a global engineering team working across multiple countries to build reliable, scalable AI-powered systems.  We have multiple openings for this position.  This position is 100% Remote.

Applied AI Engineer Responsibilities:

- Build AI-powered product features integrated into real insurance workflows.

- Design and optimize LLM-based interactions across customer and internal systems.

- Develop prompts, reasoning flows, and structured AI outputs for production use cases.

- Evaluate model performance using real-world data, feedback loops, and experiments.

- Improve reliability of AI outputs through guardrails, fallback logic, and validation layers.

- Work closely with backend engineers to integrate AI capabilities into APIs and workflows.

- Design and implement AI-driven automation features (chat, recommendations, decision support).

- Analyze user behavior and model responses to continuously improve AI performance.

- Collaborate with product, design, and engineering teams to ship end-to-end AI features.

- Contribute to AI system design decisions focused on usability and real-world impact.

Applied AI Engineer Outcomes

- AI features are reliable, consistent, and production-ready across workflows.

- User-facing AI interactions are intuitive and improve task completion rates.

- Model outputs are measurable, testable, and continuously improving.

- AI-driven automation reduces manual work in insurance processes.

- Product teams can safely deploy AI features with controlled behavior.

Qualifications

Applied AI Engineer Qualifications:

- Strong software engineering background in production environments.

- Experience working with LLMs (OpenAI, Anthropic, or open-source models).

- Familiarity with prompt engineering, structured outputs, and tool use patterns.

- Experience building or integrating AI features into real products.

- Strong understanding of API-based system integration.

- Ability to evaluate AI outputs critically using data and user feedback.

- Experience with experimentation, A/B testing, or evaluation frameworks.

- Strong product sense and focus on user experience.

- Comfortable working in fast-paced, globally distributed teams.

- Tech Stack:  A/B Testing, AI, Artificial Intelligence, Anthropic, Evaluation Frameworks, LLM APIs, Node.js, NoSQL, OpenAI, Open-Source Models, Pinecone, Prompt Engineering Frameworks, Python, REST APIs, SQL, Vector Databases, and Weaviate.

Benefits include medical insurance, Dental, Vision, Savings Plan Options, PTO, etc.

Keywords:  San Francisco CA Jobs, Applied AI Engineer, A/B Testing, AI, Artificial Intelligence, Anthropic, Evaluation Frameworks, LLM APIs, Node.js, NoSQL, OpenAI, Open-Source Models, Pinecone, Prompt Engineering Frameworks, Python, REST APIs, SQL, Vector Databases, Weaviate, Software Engineer, Software Developer, Programming, Programmer Analyst, Work From Home, Remote, California Recruiters, IT Jobs, California Recruiting

Looking to hire an Applied AI Engineer in San Francisco, CA or in other cities?  Our IT recruiting agencies and staffing companies can help.

We help companies that are looking to hire Applied AI Engineers for jobs in San Francisco, California and in other cities too.  Please contact our IT recruiting agencies and IT staffing companies today!

Additional Information

All your information will be kept confidential according to EEO guidelines.

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