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Remote Customer Engineer Jobs in Vermont (NOW HIRING)

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

... customer needs. A deep understanding of the various products and markets served by the ABB ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Senior Controls Engineer

Bradford, VT · On-site +1

$115K - $155K/yr

... customer systems, and requires strong accountability, technical depth, and comfort operating in ... Lead onsite and remote startup and commissioning activities, including development and execution of ...

Senior Controls Engineer

Barre, VT · On-site +1

$115K - $155K/yr

... customer systems, and requires strong accountability, technical depth, and comfort operating in ... Lead onsite and remote startup and commissioning activities, including development and execution of ...

... customer challenges. * Communication: Ability to translate complex technical blockers into ... Sacramento $125,500 - $170,000 California Remote (Bay Area) $133,000- $180,000 Colorado Remote $112 ...

... customer challenges. * Communication: Ability to translate complex technical blockers into ... Sacramento $125,500 - $170,000 California Remote (Bay Area) $133,000- $180,000 Colorado Remote $112 ...

Remote {#LI-Remote}, this role provides support for the East Coast and will require East Coast ... Work with Commercial Proposal Managers, Application Engineers, and Customers as required. * Source ...

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Remote Customer Engineer information

What does a remote customer engineer do?

A remote customer engineer provides technical support and solutions to clients remotely, often troubleshooting hardware or software issues, assisting with product deployment, and ensuring customer satisfaction. They typically use communication tools like video calls, chat, and remote access software, and may require technical certifications or knowledge of specific products or systems.

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What are the most commonly searched types of Customer Engineer jobs in Vermont? The most popular types of Customer Engineer jobs in Vermont are:
What cities in Vermont are hiring for Remote Customer Engineer jobs? Cities in Vermont with the most Remote Customer Engineer job openings:

CAE Applications Engineer

Concepts NREC

White River Junction, VT • Remote

$70K - $85K/yr

Other

Re-posted 29 days ago


Job description

Description

Position Type: Full Time Salary

Work Model: Remote


POSITION SUMMARY: 

The CAE Applications Engineer will be responsible for supporting and promoting the Concepts NREC Agile suite of turbomachinery design software to current and prospective clients. 


PRINCIPAL DUTIES AND RESPONSIBILITIES:  

  • Assume role as the primary technical contact for the CAE software product suite.
  • Assist regional sales managers with technical support activities throughout the sales cycle, including demonstrations, presentations, trial license/evaluation training.
  • Create and utilize a rigorous suite of design cases for each product as part of regular QA testing on beta, maintenance, and release versions of the codes.
  • Create videos, tutorials, and exercises for CAE software features and enhancements.
  • Maintain a library of presentations that sufficiently demonstrate the capabilities of each code.
  • Verify and test bug fixes and product enhancements.
  • Perform technical validation for customers to aid in their purchase decisions.
  • Assist in product development by gathering and organizing customer feedback.
  • Support customer training activities.
  • Stay up to date with our competitor's strengths & weaknesses.
  • Compile technical knowledge-based articles from software support database.
  • Perform other qualified tasks as directed by the CAE Engineering Software Global Support Manager when necessary.

Requirements

EDUCATION AND EXPERIENCE: 

  • Education: Bachelor's degree in engineering and 1-2 years of direct applications engineering experience with engineering design software. 
  • Experience: An additional 1-3 years of engineering design and analysis experience, with specific focus on turbomachinery, is preferred.
  • Other Special Job Requirements: This position will require global travel up to 20% of working time.

CORE COMPETENCIES:

  • Strong communication skills.
  • Ability to work on a team and meet deadlines.
  • Goal and detailed oriented.

The compensation range posted represents the full salary range for the role. Actual pay will be determined based on a candidate's experience, skills, and the position level ultimately offered.