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Remote Customer Engineer Jobs in Illinois (NOW HIRING)

Deep Systems

$126K - $166K/yr

... customers to focus on the areas of their business where they derive the most value. About the ... Senior Software Engineer Requirements: * Capital Markets Experience - understanding of front ...

Kemper

Data Quality Engineer

Downers Grove, IL · Remote

$114K - $137K/yr

... Remote-OH, Remote-PA, Remote-RI, Remote-VA Details Kemper is one of the nation's leading ... Kemper's products and services are making a real difference to our customers, who have unique and ...

Kemper

Data Quality Engineer

Chicago, IL · Remote

$118K - $141K/yr

... Remote-OH, Remote-PA, Remote-RI, Remote-VA Details Kemper is one of the nation's leading ... Kemper's products and services are making a real difference to our customers, who have unique and ...

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All JobsCustomer Engineer JobsRemote Customer Engineer JobsRemote Customer Engineer Jobs in Illinois

Remote Customer Engineer information

What does a remote customer engineer do?

A remote customer engineer provides technical support and solutions to clients remotely, often troubleshooting hardware or software issues, assisting with product deployment, and ensuring customer satisfaction. They typically use communication tools like video calls, chat, and remote access software, and may require technical certifications or knowledge of specific products or systems.

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What are the most commonly searched types of Customer Engineer jobs in Illinois? The most popular types of Customer Engineer jobs in Illinois are:
What cities in Illinois are hiring for Remote Customer Engineer jobs? Cities in Illinois with the most Remote Customer Engineer job openings:
Remote Customer Engineer jobs near you

Senior C/C++ Software Engineer (Remote)

Deep Systems

Remote

$126K - $166K/yr

Full-time

Re-posted 5 days ago

Job description

Company Info
Deep Systems is a fast-growing Chicago based capital markets technology company whose mission is to deliver and manage cohesive, state-of-the-art, cost-effective, and scalable technology solutions. The solutions we deliver simplify operations, reduce key-person dependencies, and enable our customers to focus on the areas of their business where they derive the most value.


About the Position
We're looking for a highly skilled and adaptable senior C/C++ engineer to join our growing team of highly talented engineers. The ideal candidate will make an immediate impact in a fast-paced and agile environment.


Qualifications
Our team is not focused on degrees or years of experience, however for this senior role the candidate must have a real world and applied understanding of the requirements listed below: 


Senior Software Engineer Requirements:

  • Capital Markets Experience - understanding of front / middle office workflows and trading
  • Low level understanding of hardware and OS
  • Thorough understanding of network protocols (TCP/IP, UDP, etc.)
  • Low latency patterns (NUMA, Core Isolation, etc.)
  • Threading models
  • Developing and debugging on Linux (gdb, valgrind, etc)
  • Comfortable with understanding and implementing protocols (proprietary binary, JSON, etc.)
  • Knowledge of Python and Bash
  • High personal code/development standards (peer testing, unit testing, documentation, etc.
  • Experience w/ low level network card APIs (IB Verbs, SF EF_VI) a plus
  • Git source control experience a plus


Senior Software Engineer Responsibilities:

  • Architecting and developing new software platforms, including but not limited to high-speed trading systems.
  • Identify bottlenecks, troubleshoot bugs, and devise solutions to these problems
  • Help maintain code quality, organization, and automation
  • Partner with Lead Developer and Executive Management on various projects.
  • Manage individual project priorities, deadlines and deliverables.


Position Location

This position does not have any geographic requirements; however, collaboration and coordination with a remote team is required

Employment Type: FULL_TIME

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