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Remote Customer Care Jobs in Rohnert Park, CA (NOW HIRING)

Getaway Travel Agency

Customer Representative Agent

Napa, CA · Remote

$18.25 - $24.75/hr

About the job Travel customer representative As a Travel Customer Representative, you will play a ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

HSS Careers

Remote Insurance Agent

Santa Rosa, CA · Remote

$69K - $150K/yr

  • Medical

  • Dental

Guide clients through the enrollment process with professionalism and care * Build lasting client ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Posted today

HSS Careers

Remote Insurance Agent

Sonoma, CA · Remote

$69K - $150K/yr

  • Medical

  • Dental

Guide clients through the enrollment process with professionalism and care * Build lasting client ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Posted today

First American

Customer Welcome Specialist

Santa Rosa, CA · Remote

$20.34 - $27.12/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Pay Range: $20.34 - $27.12 Hourly, Remote This hiring range is a reasonable estimate of the base ... its customers, administrating or facilitating financial transactions, and the ability to meet ...

Medtronic

Clinical Specialist CRM - Napa

Santa Rosa, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore ... remote monitoring solutions. CRM's unique ability to pair proven life-saving therapies with ...

New

GCX Healthcare Solutions

Software Engineer

Petaluma, CA · Remote

$125K - $150K/hr

... retail, healthcare, hospitality, and events--to securely deploy tablets and self-service ... customer engagement. As part of GCX, a leader in medical carts and medical mounting solutions ...

ABB

Protection and Control Engineer

CA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

WellQor

Remote Clinical Therapist - CA

Napa, CA · Remote

$80K - $120K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

We follow a care-team treatment model, which means clinicians are assigned to teams which they can ... Allow WellQor to handle credentialing, billing, client intake, marketing, customer service, and ...

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All JobsCustomer Care JobsRemote Customer Care JobsRemote Customer Care Jobs in Rohnert Park, CA

Remote Customer Care information

See Rohnert Park, CA salary details

$10

$20

$29

How much do remote customer care jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote customer care in Rohnert Park, CA is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.17 per hour, depending on experience, location, and employer.

What is a remote customer care?

A Remote Customer Care job involves assisting customers with their inquiries, concerns, or problems via phone, email, chat, or other digital channels, all while working from a location outside of a traditional office—usually from home. Professionals in this role help resolve issues, provide product or service information, handle complaints, and ensure customer satisfaction. Remote Customer Care representatives need strong communication skills, empathy, and the ability to troubleshoot issues independently. This position often requires familiarity with customer support software and the ability to manage multiple tasks in a virtual environment.

What are the key skills and qualifications needed to thrive as a remote customer care professional?

To thrive as a Remote Customer Care professional, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Exceptional patience, active listening, and self-motivation help individuals stand out in this remote role. These skills and qualities are crucial for delivering effective support, maintaining customer satisfaction, and efficiently resolving issues without in-person supervision.

What is the difference between Remote Customer Care vs Remote Customer Support?

AspectRemote Customer CareRemote Customer Support
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentHome office, call centers, online chat platformsHome office, help desks, online chat, email support
Industry UsageRetail, hospitality, service industriesTechnology, software, telecom
Common Search IntentCustomer care roles, client relationship managementTechnical support, troubleshooting, product assistance

Remote Customer Care and Remote Customer Support roles often overlap but differ mainly in focus. Customer Care emphasizes building relationships and ensuring customer satisfaction, while Customer Support typically involves technical troubleshooting and problem resolution. Both roles require strong communication skills and are commonly found in various industries, often working remotely from home offices.

How do remote customer care representatives typically collaborate with their team and supervisors?

Remote customer care representatives usually collaborate with their team and supervisors through digital communication tools such as chat platforms, video calls, and project management software. Regular virtual team meetings help keep everyone aligned on goals, share updates, and address challenges. Supervisors often provide guidance, feedback, and support via scheduled check-ins or one-on-one meetings. This structure fosters a supportive environment where remote staff can easily reach out for assistance and stay connected with colleagues, even while working from different locations.

What are popular job titles related to Remote Customer Care jobs in Rohnert Park, CA?

For Remote Customer Care jobs in Rohnert Park, CA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Care jobs in Rohnert Park, CA look for?

The top searched job categories for Remote Customer Care jobs in Rohnert Park, CA are:

What cities near Rohnert Park, CA are hiring for Remote Customer Care jobs?

Cities near Rohnert Park, CA with the most Remote Customer Care job openings:

Remote Customer Care jobs near you
Infographic showing various Remote Customer Care job openings in Rohnert Park, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,309 per year, or $20.8 per hour.

Remote Travel Customer Service Representative

Rudyb Travel

Napa, CA • Remote

$18.25 - $24.75/hr

Full-time

Posted 18 days ago

Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.

Apply