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Remote Customer Care Jobs in Foley, AL (NOW HIRING)

Liveops

Remote Spanish Bilingual Customer Service

Mobile, AL · Remote

$15.50 - $19.25/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Cayenta

(Remote) Support Analyst

Mobile, AL · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Resolve customer issues in a timely and thorough manner, ensuring a high level of customer ... are software verticals. Our success has been realized through investments in our proprietary ...

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All JobsCustomer Care JobsRemote Customer Care JobsRemote Customer Care Jobs in Foley, AL

Remote Customer Care information

See Foley, AL salary details

$8

$16

$23

How much do remote customer care jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote customer care in Foley, AL is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.88 per hour, depending on experience, location, and employer.

What is a remote customer care?

A Remote Customer Care job involves assisting customers with their inquiries, concerns, or problems via phone, email, chat, or other digital channels, all while working from a location outside of a traditional office—usually from home. Professionals in this role help resolve issues, provide product or service information, handle complaints, and ensure customer satisfaction. Remote Customer Care representatives need strong communication skills, empathy, and the ability to troubleshoot issues independently. This position often requires familiarity with customer support software and the ability to manage multiple tasks in a virtual environment.

What are the key skills and qualifications needed to thrive as a remote customer care professional?

To thrive as a Remote Customer Care professional, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Exceptional patience, active listening, and self-motivation help individuals stand out in this remote role. These skills and qualities are crucial for delivering effective support, maintaining customer satisfaction, and efficiently resolving issues without in-person supervision.

What is the difference between Remote Customer Care vs Remote Customer Support?

AspectRemote Customer CareRemote Customer Support
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentHome office, call centers, online chat platformsHome office, help desks, online chat, email support
Industry UsageRetail, hospitality, service industriesTechnology, software, telecom
Common Search IntentCustomer care roles, client relationship managementTechnical support, troubleshooting, product assistance

Remote Customer Care and Remote Customer Support roles often overlap but differ mainly in focus. Customer Care emphasizes building relationships and ensuring customer satisfaction, while Customer Support typically involves technical troubleshooting and problem resolution. Both roles require strong communication skills and are commonly found in various industries, often working remotely from home offices.

How do remote customer care representatives typically collaborate with their team and supervisors?

Remote customer care representatives usually collaborate with their team and supervisors through digital communication tools such as chat platforms, video calls, and project management software. Regular virtual team meetings help keep everyone aligned on goals, share updates, and address challenges. Supervisors often provide guidance, feedback, and support via scheduled check-ins or one-on-one meetings. This structure fosters a supportive environment where remote staff can easily reach out for assistance and stay connected with colleagues, even while working from different locations.
What are the most commonly searched types of Customer Care jobs in Foley, AL? The most popular types of Customer Care jobs in Foley, AL are:
What are popular job titles related to Remote Customer Care jobs in Foley, AL? For Remote Customer Care jobs in Foley, AL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Care jobs in Foley, AL look for? The top searched job categories for Remote Customer Care jobs in Foley, AL are:
What cities near Foley, AL are hiring for Remote Customer Care jobs? Cities near Foley, AL with the most Remote Customer Care job openings:
Remote Customer Care jobs near you
Infographic showing various Remote Customer Care job openings in Foley, AL as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $33,460 per year, or $16.1 per hour.

Remote Customer Engagement Representative

Globe Life American Income Division

Pensacola, FL • On-site, Remote

Full-time

Medical, Life

Posted 4 days ago

Job description

Remote Client Support Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career That Fits Your Life
Are you looking for a flexible work-from-home career where you can help others while growing professionally?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Support Representatives. This opportunity is ideal for professionals who enjoy building relationships, delivering exceptional customer service, and making a meaningful difference in the lives of working families.
Whether you're beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, education, or administrative support, we provide the comprehensive training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while creating rewarding career opportunities for professionals across the United States.
What You'll Do
As a Remote Client Support Representative, you'll connect with clients who have requested information regarding their benefits and provide knowledgeable, professional support throughout their experience.
Client Service Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
  • Build strong, long-term client relationships through exceptional service
Professional Development
  • Participate in ongoing virtual training and mentorship
  • Attend leadership development workshops
  • Strengthen communication, customer service, and leadership skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team focused on continuous improvement
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly coaching and development
  • Leadership mentoring
  • Ongoing professional growth opportunities
Career Advancement
  • Performance-based promotions
  • Leadership development programs
  • Promotion from within
  • Long-term management opportunities
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong customer service and relationship-building abilities
  • Positive attitude and willingness to learn
  • Active listening and problem-solving skills
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Professionalism and integrity
  • Strong organizational and time-management skills
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Support
  • Call Center
  • Administrative Support
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Sales

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals ready to build a long-term career.
Why Join AO?
At AO, we believe success should enhance your life-not compete with it.
Our culture is built on:
  • Professional mentorship
  • Leadership development
  • Team collaboration
  • Work-life flexibility
  • Performance-based advancement
  • Helping working families protect what matters most

You'll join a supportive organization where your contributions are valued, your achievements are recognized, and your career growth is encouraged every step of the way.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're ready to build a flexible remote career where you can help others, develop professionally, and enjoy long-term growth opportunities, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Support Families. Grow Your Career. 🚀

Apply