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Customer Care Manager Jobs in Foley, AL (NOW HIRING)

Sunliner Diner

Customer Care Team

Gulf Shores, AL · On-site

$20 - $25/hr

Customer Care Team Location: Sunliner Diner GS Restaurant Position Type: Part-Time or Full-Time ... Support the host, server, and management teams to ensure smooth flow during peak hours * Be ...

Sunliner Diner

Customer Care Team

Orange Beach, AL · On-site

$20 - $25/hr

Customer Care Team Location: Sunliner Diner OB Restaurant Position Type: Part-Time or Full-Time ... Support the host, server, and management teams to ensure smooth flow during peak hours * Be ...

The Hangout

Customer Care Team

Gulf Shores, AL · On-site

$20 - $25/hr

Customer Care Team Location: Hangout Gulf Shores Position Type: Part-Time or Full-Time (Seasonal ... Support the host, server, and management teams to ensure smooth flow during peak hours * Be ...

The Hangout

Customer Care Team

Orange Beach, AL · On-site

$20 - $25/hr

Customer Care Team Location: Sunliner Diner OB Restaurant Position Type: Part-Time or Full-Time ... Support the host, server, and management teams to ensure smooth flow during peak hours * Be ...

The Hangout

Customer Care Team

Gulf Shores, AL · On-site

$20 - $25/hr

Customer Care Team Location: Hangout Gulf Shores Position Type: Part-Time or Full-Time (Seasonal ... Support the host, server, and management teams to ensure smooth flow during peak hours * Be ...

The Catch

Customer Care Team

Gulf Shores, AL · On-site

About the Role: We're searching for energetic, guest-obsessed Customer Care Team to join our ... Support the host, server, and management teams to ensure smooth flow during peak hours * Be ...

Brett/Robinson

Guest Care Manager

Orange Beach, AL · On-site

Guest Care Managers must be available to work flexible hours and respond to emergencies as needed ... High School Diploma or GED required; prior experience in guest services, hospitality, or customer ...

Wellcove

Claims - Care Manager, RN, Claims

Pensacola, FL · On-site

The Care Manager, RN will complete and document Chronically Ill Certifications (CICs) and develop ... Collaborate with Claims, Eligibility, and Customer Service teams to obtain additional documentation ...

Precision Tune Auto Care

Store Manager

Pensacola, FL · On-site

Store Manager At Precision Tune Auto Care we have been locally owned and operated since 1979, we are committed to providing reliable services with a focus on exceptional customer care. We believe ...

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Showing results 1-20

All JobsCustomer Care JobsCustomer Care Manager JobsCustomer Care Manager Jobs in Foley, AL

Customer Care Manager information

See Foley, AL salary details

$21K

$49.6K

$86.4K

How much do customer care manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer care manager in Foley, AL is $49,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $59,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer care manager?

To thrive as a Customer Care Manager, you need expertise in customer service, problem-solving, and team leadership, typically supported by experience in customer-facing roles and sometimes a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, contact center software, and data analytics tools is often required. Outstanding communication, conflict resolution, and emotional intelligence are vital soft skills for managing teams and handling escalated customer issues. These skills and qualities are important to ensure customer satisfaction, efficient team operations, and the effective resolution of complex customer concerns.

What are the most common challenges faced by a customer care manager, and how can they be addressed?

Customer Care Managers often face challenges such as managing high customer expectations, handling escalated complaints, and ensuring consistent service quality across the team. To address these, it’s important to implement clear communication protocols, provide ongoing training for staff, and utilize customer feedback to drive improvements. Building a strong, collaborative team environment also helps in distributing workload effectively and maintaining high morale, which in turn improves customer satisfaction.

What does a customer care manager do?

A customer care manager oversees customer service operations, ensuring customer satisfaction and resolving issues efficiently. They manage support teams, develop service policies, and use tools like CRM software to track interactions, often requiring strong communication and leadership skills. The role typically involves monitoring service quality and implementing improvements to enhance the customer experience.

What are the most commonly searched types of Customer Care jobs in Foley, AL?

The most popular types of Customer Care jobs in Foley, AL are:

What cities near Foley, AL are hiring for Customer Care Manager jobs?

Cities near Foley, AL with the most Customer Care Manager job openings:

Customer Care Manager jobs near you
Infographic showing various Customer Care Manager job openings in Foley, AL as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $49,635 per year, or $23.9 per hour.

Customer Care Manager - State Farm Agent Team Member

Bradley Jacobs - State Farm Agent

Mobile, AL • On-site

$35K - $45K/yr

Contractor

Re-posted 19 days ago

Job description

Customer Care Manager

At Bradley Jacobs State Farm, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us.

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.

Responsibilities

  • Manage customer inquiries and support daily service activities.
  • Coordinate team communication to maintain efficient workflows.
  • Assist with account updates, billing inquiries, and policy reviews.
  • Track service metrics and report progress to the agent.
  • Support community engagement and customer outreach initiatives.
  • Maximizing sales opportunities with existing customers
  • Conducting customer policy reviews
  • Generating new business prospects

Qualifications

  • Excellent communication and organizational skills.
  • Strong attention to detail with the ability to manage multiple priorities.
  • Prior experience in customer service, office management, or administrative support preferred.
  • Must be able to obtain applicable state insurance licenses.

Compensation: $35,000.00 - $45,000.00 per year

Are You Driven & Ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Bradley Jacobs - State Farm Agent may be the right fit for you!

About Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Mobile.
  • We currently have 3 team members at our agency.
  • Additional languages spoken: Spanish

Apply Now and Let Us Put You on the Path to Success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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