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Remote Customer Care Jobs in Dothan, AL (NOW HIRING)

InsuraTec

Remote Insurance Sales Consultant

Dothan, AL · Remote

Remote / Virtual Compensation: Commission Only Schedule: Flexible Full-Time Hours Lead Support ... customers as well as our field force all across the USA. We have a belief that if we take good care ...

New

HSS Careers

Remote Insurance Agent

Marianna, FL · Remote

$69K - $150K/yr

Guide clients through the enrollment process with professionalism and care * Build lasting client ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Sales Agent

Dothan, AL · Remote

$69K - $175K/yr

Guide clients through the enrollment process with professionalism and care * Build lasting client ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Sales Agent

Marianna, FL · Remote

$69K - $150K/yr

Guide clients through the enrollment process with professionalism and care * Build lasting client ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Sales Agent

Clio, AL · Remote

$69K - $175K/yr

Guide clients through the enrollment process with professionalism and care * Build lasting client ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Sales Agent

Dothan, AL · Remote

$69K - $175K/yr

Guide clients through the enrollment process with professionalism and care * Build lasting client ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Sales Agent

Brundidge, AL · Remote

$69K - $175K/yr

Guide clients through the enrollment process with professionalism and care * Build lasting client ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Sales Specialist

Marianna, FL · Remote

$69K - $150K/yr

Guide clients through the enrollment process with professionalism and care * Build lasting client ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Life Insurance Agent

Marianna, FL · Remote

$69K - $150K/yr

Guide clients through the enrollment process with professionalism and care * Build lasting client ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Amteck, LLC

BIM Technician - Electrical

Newton, AL · On-site +1

... and customer satisfaction, we're proud to be at the forefront of the industry. Our team is ... This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our ...

All JobsCustomer Care JobsRemote Customer Care JobsRemote Customer Care Jobs in Dothan, AL

Remote Customer Care information

See Dothan, AL salary details

$8

$17

$24

How much do remote customer care jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote customer care in Dothan, AL is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.99 per hour, depending on experience, location, and employer.

What is a remote customer care?

A Remote Customer Care job involves assisting customers with their inquiries, concerns, or problems via phone, email, chat, or other digital channels, all while working from a location outside of a traditional office—usually from home. Professionals in this role help resolve issues, provide product or service information, handle complaints, and ensure customer satisfaction. Remote Customer Care representatives need strong communication skills, empathy, and the ability to troubleshoot issues independently. This position often requires familiarity with customer support software and the ability to manage multiple tasks in a virtual environment.

What are the key skills and qualifications needed to thrive as a remote customer care professional?

To thrive as a Remote Customer Care professional, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Exceptional patience, active listening, and self-motivation help individuals stand out in this remote role. These skills and qualities are crucial for delivering effective support, maintaining customer satisfaction, and efficiently resolving issues without in-person supervision.

How do remote customer care representatives typically collaborate with their team and supervisors?

Remote customer care representatives usually collaborate with their team and supervisors through digital communication tools such as chat platforms, video calls, and project management software. Regular virtual team meetings help keep everyone aligned on goals, share updates, and address challenges. Supervisors often provide guidance, feedback, and support via scheduled check-ins or one-on-one meetings. This structure fosters a supportive environment where remote staff can easily reach out for assistance and stay connected with colleagues, even while working from different locations.

What is the difference between Remote Customer Care vs Remote Customer Support?

AspectRemote Customer CareRemote Customer Support
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentHome office, call centers, online chat platformsHome office, help desks, online chat, email support
Industry UsageRetail, hospitality, service industriesTechnology, software, telecom
Common Search IntentCustomer care roles, client relationship managementTechnical support, troubleshooting, product assistance

Remote Customer Care and Remote Customer Support roles often overlap but differ mainly in focus. Customer Care emphasizes building relationships and ensuring customer satisfaction, while Customer Support typically involves technical troubleshooting and problem resolution. Both roles require strong communication skills and are commonly found in various industries, often working remotely from home offices.

What are the most commonly searched types of Customer Care jobs in Dothan, AL?

The most popular types of Customer Care jobs in Dothan, AL are:

What are popular job titles related to Remote Customer Care jobs in Dothan, AL?

For Remote Customer Care jobs in Dothan, AL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Care jobs in Dothan, AL look for?

The top searched job categories for Remote Customer Care jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Remote Customer Care jobs?

Cities near Dothan, AL with the most Remote Customer Care job openings:

Remote Customer Care jobs near you
Infographic showing various Remote Customer Care job openings in Dothan, AL as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,543 per year, or $17.1 per hour.

Remote Travel Customer Support Specialist

Hallford Travels

Dothan, AL • Remote

Full-time

Re-posted 8 days ago

Job description

We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Travel Customer Support Specialist. In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process.
This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.
Client Support & Travel Assistance
In this role, you will:

  • Provide excellent customer service to clients planning travel
  • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations
  • Respond to client questions and provide helpful travel information
  • Communicate with travel suppliers to confirm reservations and travel details
  • Maintain accurate records of client interactions and bookings
  • Stay informed on travel promotions, supplier updates, and destination information
  • Provide support to clients before and after travel when needed

Skills & Qualifications
Successful candidates typically demonstrate:

  • Strong customer service and communication skills
  • Ability to work independently in a remote environment
  • Comfortable using email, online platforms, and basic computer tools
  • Organized with strong attention to detail
  • Positive attitude and professional communication style

Previous experience in customer service or travel is helpful but not required.
What We Offer

  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available

Apply