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Remote Customer Advocate Jobs in Boca Raton, FL (NOW HIRING)

The Hartford

Customer Care Representative

Sunrise, FL · Remote

$25/hr

As a Customer Care Representative on the Employee Benefits team, your primary role is to provide ... This role will have a 100% Remote Work arrangement. However, to broaden career growth ...

Transfr

Account Executive

Fort Lauderdale, FL · Remote

$90K - $110K/yr

This position is 100% Remote but the designated territory for this position is Florida; ideally in ... Build and maintain long-term customer relationships to identify and expand upsell and cross-sell ...

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How much do remote customer advocate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote customer advocate in Boca Raton, FL is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $22.36 per hour, depending on experience, location, and employer.

What is a remote customer advocate?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What does a remote customer advocate do?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What are the key skills and qualifications needed to thrive as a remote customer advocate?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What are popular job titles related to Remote Customer Advocate jobs in Boca Raton, FL?

For Remote Customer Advocate jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Advocate jobs in Boca Raton, FL look for?

The top searched job categories for Remote Customer Advocate jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Customer Advocate jobs?

Cities near Boca Raton, FL with the most Remote Customer Advocate job openings:

Remote Customer Advocate jobs near you

Customer Service Representative (Remote) $14/hr

Joseph Staffing.com

Fort Lauderdale, FL • Remote

$14/hr

Contractor

Re-posted 20 days ago

Job description

We are a strategic partner with the world's leading companies, bringing solutions and enhancing customer experience during each interaction. For us, each interaction needs to be treated as unique and each agent needs to be provided with support.  Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond.
Your Responsibilities
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required
Qualifications:
What We're Looking for
18 years of age or older
Be proficient in PC operation and navigation
Able to work independently
Have excellent communications skills, both oral and written
Ability to work in a constantly changing and fast paced environment
Ability to stay composed and objective
Strong listening skills    

Employment Type: CONTRACTOR

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