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Remote Customer Advocate Jobs in Boca Raton, FL (NOW HIRING)

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Remote Customer Service

Hollywood, FL · Remote

$14.50 - $20/hr

Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Advocacy Solutions

VA ASSOCIATE ADVOCATE

Plantation, FL · On-site +1

$62.94K - $104.91K/yr

This is a remote work from home position. Our benefits package includes health, dental, and vision ... of customer service professionals. • Provides technical guidance to reports and other ...

Advocacy Solutions

VA ASSOCIATE ADVOCATE

Plantation, FL · Remote

$62.94K - $104.91K/yr

This is a remote work from home position. Our benefits package includes health, dental, and vision ... of customer service professionals. · Provides technical guidance to reports and other ...

EVENING POST GROUP

VA ASSOCIATE ADVOCATE

Plantation, FL · Remote

$62.94K - $104.91K/yr

This is a remote work from home position. Our benefits package includes health, dental, and vision ... of customer service professionals. · Provides technical guidance to reports and other ...

Cendyn

Account Manager

Boca Raton, FL · On-site +1

... customer advocate to ensure alignment of organizational goals with customer needs. Job ... Able to thrive in a remote environment through self-motivation and commitment to results EEO ...

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How much do remote customer advocate jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer advocate in Boca Raton, FL is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $22.36 per hour, depending on experience, location, and employer.

What is a Remote Customer Advocate job?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What are the key skills and qualifications needed to thrive in the Remote Customer Advocate position, and why are they important?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What does a typical day look like for a Remote Customer Advocate?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.
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What cities near Boca Raton, FL are hiring for Remote Customer Advocate jobs? Cities near Boca Raton, FL with the most Remote Customer Advocate job openings:
Remote Customer Advocate jobs near you
Customer Advocate, Remote

Customer Advocate, Remote

Disabled Veteran Solutions

Boca Raton, FL • On-site, Remote

$17/hr

Full-time

Medical

Posted 15 days ago

Job description

Customer Advocate - Full-Time (Remote)
Disabled Veteran Solutions (DVS)
A Career With Purpose - Not Just a Job
Tired of Watching Gas Prices Climb While Your Paycheck Shrinks?
Imagine a job where your commute is exactly 14 steps from your bed to your desk. Where your "rush hour" is the time it takes to pour your morning coffee. Where your car stays parked, your wallet stays fuller, and your time stays yours.
At DVS, we believe your career should elevate your life - not drain it at the pump. That's why this 100% remote Customer Advocate role is built for people who want stability, purpose, and the freedom to work from home without sacrificing professional growth.
Why You'll Love Working From Home With DVS
  • Keep your money - no gas, no tolls, no surprise car repairs

  • Keep your time - reclaim 5-10 hours a week from commuting

  • Keep your sanity - no traffic, no weather delays, no road rage

  • Keep your comfort - work in your favorite hoodie, with your favorite mug

  • Keep your momentum - grow your career without uprooting your life

Remote work isn't just a perk here - it's a lifestyle upgrade
The Role: Where Compassion Meets Precision
As a Customer Advocate, you'll be the steady, supportive voice helping members navigate healthcare questions, medications, appointments, and benefits. You'll handle 50-70 interactions per day, balancing empathy with technical skill.
You'll shine if you're confident with:
  • Real-time system navigation

  • Accurate documentation

  • Microsoft Office proficiency

  • Clear, professional communication

  • Process consistency and compliance

This is a structured, fast-paced environment - perfect for someone who thrives on purpose and precision.
Training & Schedule
Full-Time | Remote | Monday-Friday
  • Paid Training (8 weeks): 8:00 AM - 4:30 PM EST Attendance is 100% mandatory - we invest heavily in your success.

  • Permanent Schedule: Must have availability between the hours of 8:00 AM and 8:00 PM.

  • Start Date: June 22, 2026

This role is built for reliability, consistency, and long-term commitment.
What You Bring
  • High School Diploma (Associate degree preferred)

  • Experience handling complex or sensitive customer interactions

  • Strong Microsoft Word, Excel, Outlook, and Teams skills

  • Ability to navigate multiple systems at once

  • Excellent attention to detail

  • Clear, professional communication
  • Bonus Points For

  • Call-center or high-volume environments

  • Healthcare or insurance experience

  • Advocacy-based roles (social work, behavioral health)

  • Retail or service roles requiring problem-solving

What You Get
  • Competitive pay

  • Bonus opportunities

  • Comprehensive benefits

  • Clear advancement pathways

  • A mission-driven team that values your growth

At DVS, you're not just filling a seat - you're building a career with purpose.
Who Thrives Here
People who love structure. People who take pride in accuracy. People who care deeply about helping others. People who want a stable, long-term career - without sacrificing their home life.
If you're dependable, technically confident, and ready to grow, you'll fit right in.
Ready to Build a Career That Works for Your Life - Not Against It?
Your future is calling... and you don't even have to leave the house to answer.
A pre-employment drug screening and criminal background check are required prior to employment.

Apply