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Remote Csr Jobs in Wheeling, IL (NOW HIRING)

Sysmex

Representative, Customer Service

Lincolnshire, IL · Remote

$16.49 - $25.91/hr

... for a Customer Service Representative. CSR is primarily responsible for providing effective ... CSRI may be required to work from a remote location and requires minimal supervision. Essential ...

Globe Life

Be Seen First

Remote Customer Support

Chicago, IL · Remote

$60K - $80K/yr

Job Overview We are seeking a dedicated and enthusiastic Remote Customer Support to join our team ... Provide exceptional customer service to build and maintain long-term client relationships. What ...

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How much do remote csr jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote csr in Wheeling, IL is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is a Remote CSR job?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive in the Remote Csr position, and why are they important?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by Remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.
More about Remote Csr jobs
What are the most commonly searched types of Csr jobs in Wheeling, IL? The most popular types of Csr jobs in Wheeling, IL are:
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What cities near Wheeling, IL are hiring for Remote Csr jobs? Cities near Wheeling, IL with the most Remote Csr job openings:
Remote Csr jobs near you
Customer Service Representative I (Remote - Part Time - Weekends)

Customer Service Representative I (Remote - Part Time - Weekends)

AdvaCare Systems

Chicago, IL • Remote

$17 - $18/hr

Other

Posted 12 days ago

AdvaCare Systems rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

The Customer Service Representative I is a call center position responsible for being the first point of contact for all of AdvaCare’s internal and external customers. 
Job Duties 

  • Answer phones in a friendly, professional, customer-centric manner. 
  • Schedule deliveries, pickups, maintenance, and repairs for all facilities, home care, and hospice providers. 
  • Act as a customer liaison on issues of product availability, equipment assessments, and equipment troubleshooting. 
  • Point of primary contact for all customer service-related issues.  

Job Requirements

  • Empathy, passion, and enthusiasm for helping those in need.
  • Strong attention to detail and ability to multitask across multiple web-based order entry platforms
  • Strong written and verbal communication skills
    • Ability to compose clear, concise messages via email and instant message.
    • Ability to speak clearly and articulately when working with internal and external customers on the phone.
  • Strong computer/systems skills (Microsoft Office Suite, etc.)
  • Access to home office set up

Shift Information

This is a weekend, part-time, remote work position, scheduled for sixteen (16) hours per weekend once training is completed. 

Initial training will be conducted on a full-time basis, Monday through Friday, 8:00 am to 4:30 pm (cst) starting on Monday, June 1, 2026 for approximately three (3) to four (4) weeks.

Starting wage: $17.00/hr with an increase to $18.00/hr upon completion of training.

Maximum of 16 hours per weekend, consisting of two 8-hour shifts (Saturday & Sunday - 12:30 pm to 9:00 pm). 

Benefits

All hardware (computer, monitors, etc.) needed to work from home will be provided by AdvaCare Systems.

Key Words


Customer Service, Call Center, Healthcare, Durable Medical Equipment, Remote Work, Medical 

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