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Remote Csr Jobs in Springfield, OR (NOW HIRING)

HMG Careers

Business Development

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Csr information

See Springfield, OR salary details

$10

$19

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How much do remote csr jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote csr in Springfield, OR is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is a Remote CSR job?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are some common challenges faced by Remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

What are the key skills and qualifications needed to thrive in the Remote Csr position, and why are they important?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are the most commonly searched types of Csr jobs in Springfield, OR? The most popular types of Csr jobs in Springfield, OR are:
What are popular job titles related to Remote Csr jobs in Springfield, OR? For Remote Csr jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Remote Csr jobs in Springfield, OR look for? The top searched job categories for Remote Csr jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Remote Csr jobs? Cities near Springfield, OR with the most Remote Csr job openings:
Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Springfield, OR as of July 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,467 per year, or $19.5 per hour.
Medicare Sales Representative

Medicare Sales Representative

Connie Health Inc

Eugene, OR • Remote

Other

Medical, Retirement, PTO

Posted 17 days ago

Job description

Description

About Connie Health

Connie Health is a fast-growing Medicare brokerage on a mission to empower older Americans to make confident, worry-free Medicare plan decisions. We offer a tech-enabled Medicare navigation platform that combines an AI-driven technology with local Medicare experts to help people select optimal healthcare plans and navigate their benefits. Our culture is mission-driven, collaborative, and innovative, as we strive to transform healthcare through data-driven insights and personalized guidance. We value Relationships First, Data-Driven decision making, and being Accountable in delivering unbiased, high-quality advice to our members.


At Connie Health, we're revolutionizing the way older Americans navigate Medicare.As we expand into new and existing markets, we're seeking a Medicare Sales Representative.


Role Overview

As a Medicare Sales Representative, you will be assisting customers, primarily via phone, in selecting and enrolling in health insurance plans. This role may include handling inbound calls, providing product information, answering questions, and guiding customers through the enrollment process. You will be responsible for meeting sales targets, adhering to compliance standards, and providing a positive customer experience.


What You'll Do

  • Serve as a trusted advisor to Medicare beneficiaries, helping them confidently navigate their insurance options
  • Conduct in-depth needs assessments via phone to understand each client's healthcare and coverage requirements
  • Educate clients on Medicare options, election periods, and available services to help them make informed decisions
  • Match beneficiaries with the most suitable health plans based on their unique needs
  • Guide clients through the enrollment process with care, accuracy, and personalized support
  • Build meaningful relationships while delivering excellent, solutions-focused customer service
  • Qualify inbound leads and create new sales opportunities through proactive engagement
  • Consistently meet or exceed sales goals while tracking performance and progress
  • Stay current on CMS regulations, HIPAA policies, and Medicare compliance requirements
  • Accurately document all sales and service activities in the CRM system
  • Collaborate with managers, trainers, and team members to refine skills and achieve individual and team goals
  • Support additional duties and special projects as needed

Requirements

What You Bring

  • 2-3 years of Medicare sales experience
  • Active Health & Life Insurance License
  • Current AHIP certification
  • Strong technical skills and comfort using multiple systems (iOS, Salesforce, Five9, Slack preferred)
  • Excellent verbal and written communication skills
  • Bilingual a plus

Why Join Connie Health?

  • Generous vacation policy and paid holidays
  • Comprehensive health insurance coverage
  • 401(k) with company match
  • A collaborative, mission-driven, and innovative culture
  • Remote work flexibility and growth opportunities

We are proud to be an Equal Opportunity Employer and are committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.

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