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Remote Cs Core Engineer Jobs in Austin, TX (NOW HIRING)

Certinia

Customer Success Operations Manager

Austin, TX · On-site +1

$132K/yr

Customer Success Operations Manager Remote US WHO WE ARE Certinia delivers a Services-as-a-Business ... Process Engineering & Management: Design, document, and rollout core CS/CX processes (onboarding ...

Hired Recruiters

Senior DevOps Engineer

Austin, TX · Remote

$128K - $165K/yr

Remote * Salary $150k - $200k * Seed Company * Skills: Ansible, Bash, Python, Terraform, Docker ... Work closely with the core engineering team to iterate on existing Docker Swarm infrastructure and ...

Hired Recruiters

Senior DevOps Engineer

Austin, TX · On-site +1

$128K - $165K/yr

Remote * Salary $150k - $200k * Seed Company * Skills: Ansible, Bash, Python, Terraform, Docker ... Work closely with the core engineering team to iterate on existing Docker Swarm infrastructure and ...

Port

CX Operations & Programs Manager

Austin, TX · On-site +1

The way engineering teams build software is constantly evolving, and every new wave - such as AI ... core CS tech stack (HubSpot, Snowflake data mapping, and workflow automations). Key ...

RevStar

Software Development Lead

Austin, TX · Remote

Bachelor's or Master's in CS/Engineering (or equivalent experience); active AWS Certifications ... Remote-First Working Environment - Collaborate from anywhere while staying connected with our ...

RevStar

Software Development Lead

Austin, TX · Remote

Bachelor's or Master's in CS/Engineering (or equivalent experience); active AWS Certifications ... Remote-First Working Environment - Collaborate from anywhere while staying connected with our ...

Huckberry

Jr. AI Process Engineer

Austin, TX · Remote

... to a remote hire. Responsibilities * Partner with our VP of Technology, Operations, Logistics ... Comfortable interviewing non-technical teammates across operations, logistics, finance, CS, and ...

YO AI Labs

Backend Java Developer - Remote

Austin, TX · Remote

$60 - $110/hr

Backend Java Developer Job Type: Contractor Location: Remote Job Overview We are seeking ... Core Skills Java | Spring Boot | Microservices | REST APIs | Backend Development | Distributed ...

New

Skydance

Senior Core Tech Project Manager

Austin, TX · Remote

$125K - $156K/yr

This role will work closely with engineering leadership, technical directors, and cross-functional ... Currently for this role, we can hire remote candidates with legal residence in the following states:

Skydance

Senior Core Tech Project Manager

Austin, TX · On-site +1

$125K - $156K/yr

This role will work closely with engineering leadership, technical directors, and cross-functional ... Currently for this role, we can hire remote candidates with legal residence in the following states:

Esper

Implementation Account Manager

Austin, TX · On-site +1

... shield core engineering teams from unstructured custom requests. * Strategic Handoff Leadership ... and CS teams. * Pre-Sales Scoping Validation: Participate in the sales process as needed to ...

Esper

Implementation Account Manager

Austin, TX · Remote

... shield core engineering teams from unstructured custom requests. * Strategic Handoff Leadership ... and CS teams. * Pre-Sales Scoping Validation: Participate in the sales process as needed to ...

Reticent Media, Inc.

PHP / Laravel Engineer

Austin, TX · Remote

Reticent Media, Inc. has the best organized group of developers, everyone is remote and working in ... Experienced Mobile & Web Applications Developers with core development skills in PHP, Laravel, and ...

Hireblazer

Senior Cisco Network Engineer

Austin, TX · Remote

$50 - $60/hr

This would include responding to remote site circuit outages, router/switch/firewall issues, configuring and monitoring core to remote network equipment and similar tasks. The network engineer also ...

Bigcommerce

Lead Software Engineer

Austin, TX · On-site +1

$110K - $216K/yr

Preferred minimum Bachelor's degree in CS, EE, SW, CE, MIS; or equivalent experience * Proven ... REMOTE #LI-GC1 (Pay Transparency Range:$110,000.00 - $216,000.00) Compensation Transparency The ...

Cisco

Senior Software Engineer (Remote)

Austin, TX · Remote

$121K - $160K/yr

This is a remote role anywhere in the USA. Meet the Team Our software engineering team develops ... core. We use secure coding practices, protect user privacy, and follow software development best ...

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All JobsCs Core Engineer JobsRemote Cs Core Engineer JobsRemote Cs Core Engineer Jobs in Austin, TX

Remote Cs Core Engineer information

See Austin, TX salary details

$25

$53

$76

How much do remote cs core engineer jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote cs core engineer in Austin, TX is $53.16, according to ZipRecruiter salary data. Most workers in this role earn between $42.88 and $61.73 per hour, depending on experience, location, and employer.

What does a Remote CS Core Engineer do?

A Remote CS Core Engineer is responsible for maintaining and optimizing the core network infrastructure of a telecommunications company, specifically the Circuit Switched (CS) domain. This includes tasks like configuring, troubleshooting, and upgrading core network elements such as MSC, HLR, and MGW, often from a remote location. They ensure seamless voice and SMS services, high network availability, and compliance with industry standards. Remote CS Core Engineers also provide technical support, analyze network performance, and collaborate with other engineering teams to resolve complex issues.

How does a Remote CS Core Engineer typically collaborate with cross-functional teams while working remotely?

As a Remote CS Core Engineer, you'll frequently work with network operations, security, and development teams to ensure seamless core network functioning. Collaboration is typically managed through regular virtual meetings, project management tools, and shared documentation platforms. Clear communication and proactive status updates are essential, as team members may be spread across different time zones. You may also participate in incident response calls and contribute to troubleshooting sessions, ensuring quick resolution of network issues.

What are the key skills and qualifications needed to thrive as a Remote CS Core Engineer, and why are they important?

A Remote CS Core Engineer typically requires deep knowledge of telecommunications networks, especially Core Network architecture (such as GSM, UMTS, LTE), alongside a relevant degree in engineering or computer science. Familiarity with tools like network analyzers, signaling trace tools, and certifications from vendors like Nokia, Ericsson, or Huawei are highly valued. Strong analytical thinking, effective communication, and problem-solving skills help engineers resolve complex issues and work efficiently with remote teams. These competencies ensure reliable network performance and rapid troubleshooting, which are crucial for maintaining seamless telecommunication services.

What is the difference between Remote Cs Core Engineer vs Remote Network Engineer?

AspectRemote Cs Core EngineerRemote Network Engineer
Required CredentialsBachelor's in CS or related, networking certifications (e.g., CCNA)Bachelor's in CS or IT, networking certifications (e.g., CCNA, CCNP)
Work EnvironmentDesigning and maintaining core communication systems, software developmentConfiguring, troubleshooting, and managing network infrastructure
Industry UsageTelecom, cloud services, large-scale data centersIT services, enterprise networks, service providers

Remote Cs Core Engineers focus on core communication systems and software, while Remote Network Engineers manage network infrastructure. Both roles require networking certifications and often work in similar industries, but their daily tasks differ significantly.

What are popular job titles related to Remote Cs Core Engineer jobs in Austin, TX?

For Remote Cs Core Engineer jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Remote Cs Core Engineer jobs in Austin, TX look for?

The top searched job categories for Remote Cs Core Engineer jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Cs Core Engineer jobs?

Cities near Austin, TX with the most Remote Cs Core Engineer job openings:

Remote Cs Core Engineer jobs near you

Customer Success Operations Manager

Certinia

Austin, TX • On-site, Remote

$132K/yr

Full-time

Posted 12 days ago

Job description

Customer Success Operations Manager
Remote US
WHO WE ARE
Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success (CS), and Financial Management (FM) solutions-delivered on Salesforce's leading cloud platform-provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in Austin, Texas with presence around the world, Certinia is backed by Haveli Investments, TA Associates, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com.
THE ROLE
We are seeking a highly motivated Post-Sales Operations professional to join the Customer Operations team. The role will have a focus on long-term strategic projects, innovation leveraging AI, and management of critical technology needed for Customer Operations (CO). This is a great opportunity to gain a broad perspective and have a direct impact on the company's growth. The ideal candidate is self-motivated, detail oriented, and passionate about helping sales and partner teams execute and succeed.
WHAT YOU WILL DO IN THIS ROLE
  • System Administration: Own and maintain the CS/CX technology stack (CRM, health scoring tools, customer journey/engagement platforms, reporting dashboards), ensuring data integrity, integration reliability, and consistent configuration across systems.
  • System Administration: Administer and optimize CS Cloud objects, fields, and workflows specific to Customer Success and Customer Experience, partnering with IT/RevOps to implement changes without disrupting live operations.
  • Data Integrity: Troubleshoot and resolve data quality and system issues across the CS tech stack, acting as the first point of escalation for tool-related questions from the broader CS/CX team.
  • Data Integrity & Hygiene: Perform regular audits of CRM and CS Cloud data to ensure client records, account statuses, and account activity are accurate for corporate reporting.
  • Reporting & Analytics: Build and maintain reporting and analytics infrastructure (dashboards, scorecards, automated alerts) that gives CS/CX leaders real-time visibility into account health, churn risk, and customer engagement signals.
  • Process Engineering & Management: Design, document, and rollout core CS/CX processes (onboarding handoffs, health check cadences, escalation paths, renewal workflows) within the tech stack to ensure consistency across team members and customer segments.
  • Change Management: Lead the rollout of new operational initiatives, tools, or policies, including the creation of training & enablement materials and conducting workshops to ensure adoption of new systems and workflows across the organization.
  • Business Management: Identify process inefficiencies through data analysis - using tool-generated reporting to surface bottlenecks, inconsistent workflows, or gaps in coverage - and recommend practical fixes.
  • Strategy Execution: Partner with CS/CX leadership to translate strategic priorities into operational requirements, ensuring process changes are reflected accurately in system configuration and reporting.
  • Renewal & Forecasting: Drive the quarterly forecasting process by analyzing upcoming renewals and predicted churn to provide leadership with financial outlooks.
  • Compensation Design & Management: collaborate with leadership to design annual compensation model for the Customer Success team ensuring that KPIs can be successfully automated in compensation management software (CMS)
  • NPS Ownership: Launch and facilitate semi-annual Net Promoted Score (NPS) surveys across customer segments; analyze response data to identify core drivers of satisfaction and churn risk

WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE
  • 8+ years of experience in Revenue/Customer Operations, Sales Operations, or a similar operations role, ideally supporting Customer Success or Customer Experience functions in a B2B SaaS environment.
  • Hands-on administration experience with Salesforce (or a comparable CRM), including object/field configuration, workflow automation, and report/dashboard building - direct admin experience strongly preferred over end-user experience only.
  • Proficiency with data analysis and reporting tools (Excel/Google Sheets at an advanced level; SQL or BI tools like Tableau/Looker a plus) to manipulate, analyze, and visualize customer data.
  • Experience working within or supporting a customer health scoring or churn risk model, understanding how signals (usage, support volume, sentiment, renewal data) feed into predictive or risk-based frameworks.
  • Familiarity with CS/CX platforms and adjacent tools (e.g., Gainsight, Totango, ChurnZero, Salesforce Experience Cloud, survey/NPS tools) - direct experience with one or more is a strong plus.
  • Working knowledge of AI-enabled operations tools (AI-assisted reporting, chatbots, agent-based tools) and comfort evaluating or piloting new technology as part of the stack.
  • Strong process orientation - demonstrated ability to document workflows, identify inefficiencies, and translate operational strategy into scalable, repeatable process design.
  • Excellent cross-functional communication skills, with experience partnering across CS, CX, Sales, IT, and RevOps stakeholders to align tooling and process decisions.
  • Detail-oriented and self-directed, comfortable managing multiple concurrent projects in a fast-paced, evolving environment where processes and systems are still being formalized.
  • Demonstrated ability with project management of technology suites being self implemented and maintained within the business
  • Ability to work cross-functionally, with multiple teams and stakeholders
  • Ability to thrive in high-intensity, rapidly changing environment, and to successfully manage multiple projects simultaneously with a sense of urgency
  • Must be results oriented and able to move forward in a sometimes ambiguous environment
  • BS/BA required

WHAT ELSE WOULD BE GREAT
  • CS Platform Admin (CS Cloud, Gainsight, Totango)
  • SalesForce certifications
  • CS Certifications
  • Claude AI experience
  • Google Gemini and Gem experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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