2

Remote Cryptocurrency Customer Support Jobs in Delaware

Rheology Sales Specialist

New Castle, DE ยท On-site +1

$21.75 - $29.50/hr

Support revenue growth by directly engaging in opportunity development, technical qualification ... customer needs, translate market requirements, and influence product requirements. #LI-Remote ...

Client Manager

Dover, DE ยท On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

To support you in providing the advice, insights, and expertise our customers need to navigate a ... Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office ...

SVP, Chief Technology Officer (CTO)

Dover, DE ยท On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... IL, Remote-MI, Remote-NJ, St. Louis, Missouri Details Kemper is one of the nation's leading ... Kemper's products and services are making a real difference to our customers, who have unique and ...

Senior Systems Engineer

Wilmington, DE ยท Remote

$101K - $138K/yr

... and remote support tools * Backup/DR concepts and execution * Cybersecurity fundamentals (MFA, EDR, phishing protection, least privilege) * Strong customer communication and escalation management ...

Senior Systems Engineer

Wilmington, DE ยท Remote

$101K - $138K/yr

... and remote support tools * Backup/DR concepts and execution * Cybersecurity fundamentals (MFA, EDR, phishing protection, least privilege) * Strong customer communication and escalation management ...

Advertising Sales Executive

Wilmington, DE ยท On-site +1

$71K - $90K/yr

... CRM, or Salesforce is a plus. What's in it for You: Employment through EOR partner Remote-first ... Diversity and inclusion are a priority for us and we are making sure we have lots of support for ...

Sales Representative Medical Device

Wilmington, DE ยท On-site +1

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... be remote, responsible for a territory in and around Pennsylvania, Maryland and Delaware. The ... support team. * Maintain accurate sales funnel, customer contacts, activities and forecast in ...

Showing results 41-60

Remote Cryptocurrency Customer Support information

What are the key skills and qualifications needed to thrive as a remote cryptocurrency customer support specialist?

To thrive as a Remote Cryptocurrency Customer Support specialist, you need a solid understanding of blockchain technology, digital assets, and customer service principles, often supported by experience in tech or fintech environments. Familiarity with support ticketing systems like Zendesk or Freshdesk, as well as basic knowledge of crypto wallets and exchanges, is typically required. Exceptional communication, problem-solving, and patience are vital soft skills for addressing complex user inquiries and building customer trust remotely. These abilities are crucial for ensuring user satisfaction, security, and effective resolution of issues in the fast-evolving cryptocurrency industry.

What are some common challenges faced by remote cryptocurrency customer support representatives, and how can they be addressed?

Remote cryptocurrency customer support representatives often encounter challenges such as explaining complex blockchain concepts to users, handling high volumes of inquiries during market fluctuations, and resolving sensitive issues like account security or transaction disputes. To address these, it's important to stay current with industry trends, maintain clear and empathetic communication, and use robust support tools for ticket management and knowledge sharing. Additionally, collaborating closely with technical teams and adhering to security protocols greatly enhances the ability to provide accurate and timely support.

What is the difference between Remote Cryptocurrency Customer Support vs Remote Blockchain Support?

AspectRemote Cryptocurrency Customer SupportRemote Blockchain Support
CredentialsBasic knowledge of cryptocurrencies, customer service skillsTechnical understanding of blockchain technology, certifications may help
Work EnvironmentRemote, customer service platforms, chat/email supportRemote, technical support channels, troubleshooting blockchain issues
Employer & IndustryCrypto exchanges, wallets, fintech companiesBlockchain development firms, crypto platforms, tech startups
Search & Comparison IntentCustomer support roles in crypto industryTechnical blockchain support roles

Remote Cryptocurrency Customer Support focuses on assisting users with account issues, transactions, and general inquiries related to cryptocurrencies. Remote Blockchain Support involves technical troubleshooting of blockchain networks, nodes, or smart contracts. While both roles require familiarity with blockchain technology, customer support emphasizes communication skills, whereas blockchain support demands technical expertise.

What is remote cryptocurrency customer support?

Remote cryptocurrency customer support jobs involve assisting users of cryptocurrency platforms with their questions, issues, and concerns through online channels such as chat, email, or phone. Support agents help customers with tasks like setting up accounts, troubleshooting transactions, navigating wallets, and understanding platform features. These roles require strong communication skills, a good understanding of cryptocurrencies, and the ability to work independently from a remote location.

What are popular job titles related to Remote Cryptocurrency Customer Support jobs in Delaware?

For Remote Cryptocurrency Customer Support jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote Cryptocurrency Customer Support jobs in Delaware look for?

The top searched job categories for Remote Cryptocurrency Customer Support jobs in Delaware are:

Account Executive / Inside Sales (US Remote)

Corebridgefinancial

Middletown, DE โ€ข Remote

$17.31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

Who We Are
At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.
We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

  • We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
  • We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
  • We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
  • We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

Who You'll Work With

This role is working within our COREBRIDGE DIRECT team. We are an organization that is Top 6 in term life insurance sales, and Top 12 in total life insurance issued.

About the role

Our agents provide customers with valuable, in-depth, and personalized term and permanent life insurance information, along with the convenience of handling everything right over the phone. No cold call or prospecting, our potential customer call us directly or request quotes online.

Your role involves conducting suitability analyses to match customers across the United States with the right life insurance products. Agents can potentially earn over 100k in their first year, and we support your success through company paid licensing and comprehensive product and sales training!

You demonstrate your success as a top performer with a strong work ethic and swiftly establish rapport with clients and address objections. You are on a fast track to achieve monthly production goals while articulating our value proposition and adopting a consultative approach. You take action in building product knowledge to build success in a fast-paced environment with minimal supervision, while ensuring compliance with company policies and industry regulations.

What We're Looking For:

  • Minimum of 2 years of sales experience with a proven track record

  • Experience with inbound and/or outbound sales calls, preferably in a call center

  • Excellent verbal and written communication skills

  • Proficiency in a Windows environment with keen attention to detail

  • Ability to acquire a resident US state Life and Health license & reside in state (company-paid training)

Compensation

Compensation for this position in the first year is a combination of hourly pay, guaranteed bonus, and the opportunity to earn commission payments based upon the applicable compensation schedule for the role, which may be amended from time to time.

Newly hired employees (in all jurisdictions, including [CA, NY, NJ, CO, WA]) are paid $17.31 per hour, a minimum guaranteed monthly bonus of $1,333 in months 1 through 7, plus the opportunity to earn commissions. Newly hired employees historically have received average total compensation between $56,000 and $66,000 in their first year. Annual compensation, however, is not guaranteed, other than the hourly pay and guaranteed bonus described above.

The average total compensation for employees in this role after their first year historically has ranged from $62,000 to $112,000, based on a combination of hourly pay and commissions, but is not guaranteed other than the hourly pay.

Work Location

This position is currently designated as US state remote ONLY. Please note must reside in US state for licensing requirements.

Work Schedule

Operating hours are Monday - Friday from 6AM to 6PM Pacific Time, and Saturdays from 7AM to 4PM Pacific Time.

* New agents can expect to work a 5-day work week (40 hours) including Saturdays, with one weekday off (Wednesday, Thursday or Friday). After the first 6-12 months of employment, agents can qualify for a Monday-Friday schedule (no Saturdays) based on their sales production.

Remote Role, Work from Home

#LI-CBF

#LI-SAFG

#LI-Remote

Why Corebridge?
At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.
Benefit Offerings Include:

  • Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
  • Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
  • Employee Assistance Program: Confidential counseling services and resources are available to all employees.
  • Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
  • Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
  • Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.


Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.

We are an Equal Opportunity Employer
Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.
Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com. Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.
We will consider for employment qualified applicants with criminal histories, consistent with applicable law.

To learn more please visit: www.corebridgefinancial.com

Functional Area:

SC - Sales CommissionEstimated Travel Percentage (%):Relocation Provided:American General Life Insurance Company