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Remote Chat Agent Jobs in Delaware (NOW HIRING)

Liveops

Remote Customer Service Agent

Dover, DE · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Wilmington, DE · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Newark, DE · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Acara Solutions

Operations Analyst

Wilmington, DE · On-site +1

Monday-Friday, 8AM to 5PM (4 days in office, 1 day remote) About the Opportunity: The Investor ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Liveops

Remote Customer Service Representative

Dover, DE · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Newark, DE · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

All JobsChat Agent JobsRemote Chat Agent JobsRemote Chat Agent Jobs in Delaware

Remote Chat Agent information

How do I become an online chat agent?

To become a remote chat agent, you typically need good communication skills, basic computer literacy, and sometimes prior customer service experience. Many companies require applicants to pass a skills assessment and may prefer familiarity with chat platforms or CRM tools. Job opportunities are often posted on online job boards, and some roles may require flexible scheduling or specific certifications.

How much do online chat agents make?

Online chat agents typically earn between $10 and $20 per hour, with some earning higher based on experience, skills, and the company. Salaries can vary depending on the industry, location, and whether the role is freelance or full-time, and many roles require good communication skills and familiarity with chat platforms.

Are remote chat jobs legit?

Remote chat agent jobs are legitimate positions where employees provide customer support via online chat platforms. However, job seekers should verify the employer's credibility, avoid jobs that require upfront payments, and be cautious of scams promising high pay for minimal work.

How can I make 2000 a week working from home?

A remote chat agent can potentially earn $2000 a week by working multiple shifts, handling high-volume customer interactions, and developing specialized skills such as technical support or sales. Earning this level of income often requires consistent effort, experience, and possibly working for multiple companies or platforms that offer competitive pay rates. Building a strong reputation and efficiency with chat tools can also increase earning potential.

What are the key skills and qualifications needed to thrive as a Remote Chat Agent, and why are they important?

To thrive as a Remote Chat Agent, you need excellent written communication, strong typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing software is typically required. Outstanding problem-solving abilities, patience, and attention to detail help agents deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a remote, fast-paced environment.

What Does a Remote Chat Agent Do?

A remote chat agent answers customer questions through an online chat platform. Your primary responsibilities are to assist customers and troubleshoot issues. You address minor problems and escalate complicated situations to the proper resources. You connect with clients quickly and provide live help. Your duties include using the chat platform, diagnosing the client's problem, communicating until full satisfaction, and assisting with resolutions. A remote chat agent can work in a call center, office environment, or from home.

What are remote chat agents?

Remote chat agents are customer service professionals who assist customers via online chat platforms, rather than over the phone or in person. They work from a remote location, such as their home, using computers and internet connections to communicate with clients or customers. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. Remote chat agents often work for various industries, including retail, technology, and financial services, offering support through live chat, messaging apps, or social media.

What are some common challenges faced by Remote Chat Agents, and how can they be managed effectively?

Remote Chat Agents often encounter challenges such as handling multiple conversations simultaneously, maintaining a consistent and friendly tone, and resolving customer issues efficiently without face-to-face interaction. Effective time management, clear written communication skills, and familiarity with the company’s resources and support tools are essential for success. Many organizations provide training, knowledge bases, and regular team check-ins to help agents stay informed and supported while working remotely.
More about Remote Chat Agent jobs
What are the most commonly searched types of Chat Agent jobs in Delaware? The most popular types of Chat Agent jobs in Delaware are:
What are popular job titles related to Remote Chat Agent jobs in Delaware? For Remote Chat Agent jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Chat Agent jobs in Delaware look for? The top searched job categories for Remote Chat Agent jobs in Delaware are:
What cities in Delaware are hiring for Remote Chat Agent jobs? Cities in Delaware with the most Remote Chat Agent job openings:
Remote Chat Agent jobs near you
Infographic showing various Remote Chat Agent job openings in Delaware as of July 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% Remote job distribution.
Leisure Travel Agent, Remote

Leisure Travel Agent, Remote

AAA Club Alliance, Inc.

Wilmington, DE • On-site, Remote

$18 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

AAA Club Alliance rating

7.1

Company rating: 7.1 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

229th of 281 rated insurance

Job description

Full-Service Travel Agent | Work From Home
Do you have a passion for travel and helping others create unforgettable experiences? AAA Club Alliance is looking for an experienced Full-Service Travel Agent to join our remote Travel Contact Center team. If you enjoy planning everything from weekend getaways to complex international vacations while delivering exceptional customer service, we'd love to hear from you.
In this work-from-home role, you'll help Members and non-Members book personalized domestic and international travel, build lasting client relationships, and earn monthly sales incentives-all while working for one of the most trusted names in travel.
Why You'll Love Working at AAA:
  • 100% Remote - Work from the comfort of your home.
  • Competitive Pay - Earn $18.00-$30.00 per hour, based on experience and location.
  • Monthly Performance Incentives for sales and bookings.
  • Paid Virtual Training with all required equipment provided.
  • Comprehensive benefits including:
    • Medical, dental, vision, and prescription coverage
    • Flexible Spending Accounts
    • Wellness and Health Advocate programs
    • 401(k) with employer match
    • FREE AAA Membership
    • And much more!

Who Can Apply?
To be considered, candidates must reside in one of the following locations:
Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, Washington, DC, or West Virginia.
What You'll Do
As a Remote Full-Service Travel Agent, you'll:
  • Plan and book domestic and international vacations, including customized FIT (Fully Independent Travel) itineraries.
  • Assist Members and non-Members via phone, email, and web chat.
  • Match travelers with the best destinations, travel products, and exclusive AAA benefits.
  • Build long-term client relationships that encourage repeat business.
  • Stay current on travel promotions, destinations, and industry trends.
  • Process travel reservations while maintaining compliance with ARC regulations and AAA policies.
  • Identify opportunities to upsell and cross-sell travel products that enhance the customer experience.
  • Meet performance goals while providing exceptional customer service.
  • Assist with travel-related problem resolution and itinerary changes.
  • Mentor fellow Travel Contact Center Associates when needed.

What We're Looking For
  • High school diploma or equivalent (travel school graduates are encouraged to apply).
  • At least 2 years of leisure travel industry experience.
  • Experience using airline reservation systems, ticketing platforms, GDS, and online booking tools.
  • Strong knowledge of domestic and international travel planning.
  • Excellent communication, customer service, sales, and problem-solving skills.
  • Extensive worldwide geography knowledge.
  • Ability to thrive in a fast-paced, high-volume contact center environment.
  • Ticket void and simple exchange experience is a plus.

Schedule & Training
Successful candidates must:
  • Attend all required paid virtual training (Monday-Friday, 9:00 AM-5:30 PM EST).
  • Successfully complete training before beginning regular work.
  • Work a set schedule that includes one weekend day every week, with one weekday and one weekend day off.

Join a Team That Helps People Explore the World!
At AAA Club Alliance, you'll combine your travel expertise with outstanding customer service to help travelers create memorable experiences while growing your own career. If you're passionate about travel, enjoy building customer relationships, and are looking for a rewarding remote opportunity with excellent benefits, apply today!
#LI-Remote US
Full time Associates are offered a comprehensive benefits package that includes:
  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Sales

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