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Remote Cross Utilized Agent Jobs in Florida (NOW HIRING)

Ottimate

Director of AI Engineering

Tampa, FL · On-site +1

Remote - United States only. About the role: Ottimate is building the AI-native future of accounts ... You will also set the AI roadmap, partner cross-functionally with Product, Data, and Platform ...

L3HHCM20

Specialist, Accounting

Tallahassee, FL · On-site +1

$73K - $135K/yr

Remote Opportunity Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours ... Coordinate cross-functionally with Data Analytics teams to ensure resource optimization ...

Kemper

Sales Executive - Commercial Auto

Tampa, FL · Remote

This position is remote, however, due to frequent local travel requirements, applicants must reside ... Influencing Agent Behavior: * Implements and executes sales strategies to achieve financial and ...

Kemper

Sales Executive - Commercial Auto

Orlando, FL · Remote

This position is remote, however, due to frequent local travel requirements, applicants must reside ... Influencing Agent Behavior: * Implements and executes sales strategies to achieve financial and ...

Vacatia

Operations Manager

Fort Lauderdale, FL · Remote

Remote (US) Vacatia is an innovative hospitality company reinventing the vacation rental and ... Analyze AI voice-agent interactions, escalations, and customer feedback to identify knowledge gaps ...

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Remote Cross Utilized Agent information

What is the difference between Remote Cross Utilized Agent vs Customer Service Representative?

AspectRemote Cross Utilized AgentCustomer Service Representative
CredentialsTypically requires customer service experience, basic computer skillsUsually requires similar customer service skills, sometimes specific industry certifications
Work EnvironmentRemote, often cross-industry, flexible schedulingRemote or on-site, industry-specific settings
Employer UsageUsed across multiple industries for versatile support rolesPrimarily in retail, telecom, or service sectors
Search & Comparison IntentHigh overlap in customer support roles, focus on versatilityFocused on specific industry customer support

The Remote Cross Utilized Agent is a versatile role handling customer support across various industries, often requiring broad skills and flexible scheduling. Customer Service Representatives tend to specialize in specific industries, with similar credential requirements. Both roles are remote-friendly, but the Cross Utilized Agent offers more cross-industry opportunities, making it ideal for those seeking diverse experience.

What are popular job titles related to Remote Cross Utilized Agent jobs in Florida?

For Remote Cross Utilized Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Cross Utilized Agent jobs in Florida look for?

The top searched job categories for Remote Cross Utilized Agent jobs in Florida are:

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Cities in Florida with the most Remote Cross Utilized Agent job openings:

Remote Cross Utilized Agent jobs near you

Remote Call Center Sales Agent

MDS Communications

Orlando, FL • Remote

$15 - $16.50/hr

Full-time

Medical, PTO

Re-posted 16 days ago

Job description

Job DetailsLevel: EntryJob Location: Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16.50 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.
Qualifications

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