ZipRecruiter

Log In

2

Remote Crisis Text Line Jobs in Texas (NOW HIRING)

next page

Showing results 1-20

All JobsCrisis Text Line JobsRemote Crisis Text Line JobsRemote Crisis Text Line Jobs in Texas

Remote Crisis Text Line information

What is a Remote Crisis Text Line counselor?

A Remote Crisis Text Line counselor is a trained volunteer or professional who provides emotional support, crisis intervention, and resources to individuals in distress through text messaging. They work remotely, allowing them to assist people from anywhere with an internet connection. Counselors respond to texters experiencing a variety of mental health challenges, such as anxiety, depression, or suicidal thoughts, and guide them to de-escalate their situation and find appropriate help. This role requires empathy, active listening skills, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a Remote Crisis Text Line counselor?

To thrive as a Remote Crisis Text Line Counselor, you need strong active listening, emotional intelligence, and crisis intervention skills, often supported by completion of specialized training in crisis support. Familiarity with digital communication platforms and adherence to confidentiality protocols are essential. Compassion, resilience, and the ability to remain calm under pressure are critical soft skills in this role. These skills ensure that counselors can provide effective support to individuals in crisis, maintain professional boundaries, and contribute to positive outcomes during high-stress interactions.

What are some common challenges faced by Remote Crisis Text Line counselors, and how can they be managed?

Remote Crisis Text Line counselors often encounter emotionally intense conversations and may feel challenged by the need to provide effective support without face-to-face interaction. Managing emotional boundaries and self-care is essential to avoid burnout. Counselors benefit from regular supervision, team debriefings, and access to mental health resources provided by the organization. Staying connected with fellow counselors through online platforms also helps foster a supportive work environment and encourages shared learning.

What is the difference between Remote Crisis Text Line vs Remote Crisis Counselor?

AspectRemote Crisis Text LineRemote Crisis Counselor
CredentialsTraining in crisis intervention, mental health awarenessSimilar training in crisis management, mental health certifications often preferred
Work EnvironmentOnline, remote text-based platformRemote, often via phone or chat platforms
Employer & IndustryNonprofit organizations, mental health servicesHealthcare providers, mental health agencies
Search & Comparison IntentHigh overlap in crisis intervention roles, text-based supportSimilar roles in mental health support, differing in communication mode

Both roles involve providing mental health support remotely, with the main difference being the communication mode—text-based for Remote Crisis Text Line and often voice or chat for Remote Crisis Counselor. They share similar training requirements and are employed in mental health organizations, making them closely related in the crisis intervention field.

What are the most commonly searched types of Crisis Text Line jobs in Texas?

The most popular types of Crisis Text Line jobs in Texas are:

What are popular job titles related to Remote Crisis Text Line jobs in Texas?

For Remote Crisis Text Line jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Crisis Text Line jobs in Texas look for?

The top searched job categories for Remote Crisis Text Line jobs in Texas are:

What cities in Texas are hiring for Remote Crisis Text Line jobs?

Cities in Texas with the most Remote Crisis Text Line job openings:

Remote Crisis Text Line jobs near you
Infographic showing various Remote Crisis Text Line job openings in Texas as of August 2026, with employment types broken down into 46% Full Time, 45% Part Time, and 9% Contract. Highlights an 100% Remote job distribution.

Mid-Level Full Stack Software Engineer

Dallas, TX • On-site, Remote

Crisis Text Line Inc
Non-Profits • 51 - 200 employees
Learn more about Crisis Text Line Incexternal

$99K - $116K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

At Crisis Text Line, Engineering, Product, and Design work together to create a trusted, innovative, and deeply human-centered Crisis Care Platform. Our technology supports millions of people in moments of need and enables global partners to deliver crisis support at scale.
We're looking for a mid-level full-stack software engineer to join our Conversational Application Team. This is a backend-leaning role for an engineer who can independently deliver well-defined work across the software development lifecycle-from technical design and implementation through testing, deployment, and production support.
You'll contribute to APIs, data models, caching, background processing, and user-facing or internal tools. Your work will help improve the resilience, stability, and scalability of systems used by people during some of their most vulnerable moments.
Role:
As a Mid-Level Full-Stack Software Engineer, you will design, build, test, deploy, and operate core platform features. After completing your initial onboarding and becoming familiar with our environments, you'll be trusted to take ownership of assigned work with support available from technical leads, architects, and other members of the team.
You'll work primarily on backend systems while contributing across the stack as needed. This includes implementing approved technical designs, developing and maintaining APIs, working with relational databases and caching technologies, and supporting systems that use queues, schedulers, and other asynchronous processes.
You'll also help address technical debt, improve production reliability, and strengthen the tools and practices that allow us to deliver software safely.
Our Stack
You'll work across a modern, cloud-based environment, including:
  • Backend: PHP with Symfony, Golang, Node.js, services, and APIs
  • Frontend: React and Redux
  • APIs: REST and GraphQL
  • Data: MySQL, PostgreSQL, and Redis
  • Cloud: AWS
  • Infrastructure as code: Terraform
  • Observability: Datadog and Grafana
  • Delivery: Automated CI/CD pipelines and shared ownership of production reliability
Responsibilities
  • Own features end-to-end: Design, build, test, ship, and maintain full-stack features in production.
  • Solve hard problems: Break down ambiguous technical challenges and deliver scalable, secure solutions.
  • Champion security: Contribute to authentication, authorization, and platform security practices.
  • Build for scale: Improve service architecture, APIs, and system reliability as we grow globally.
  • Collaborate deeply: Partner with product, design, and engineering peers to deliver high-impact solutions.
  • Raise engineering quality: Improve testing, CI/CD, observability, and developer workflows.
  • Support production: Participate in on-call rotation to ensure platform reliability.
Required Qualifications:
  • Approximately three to five years of professional software engineering experience, including meaningful backend or full-stack responsibilities.
  • Professional experience programming in at least one high-level language.
  • Experience developing and maintaining production APIs.
  • Experience working with SQL and relational databases such as MySQL or PostgreSQL.
  • Experience testing, debugging, and supporting production software.
  • Familiarity with cloud-based environments such as AWS.
  • Experience working with automated CI/CD pipelines and deployment workflows.
  • The ability to independently complete well-defined engineering work while asking questions and seeking Full alignment when needed.
  • The ability to explain technical analysis, decisions, risks, and tradeoffs clearly.
  • A collaborative approach to working with engineering and cross-functional partners.
  • A commitment to building secure, reliable, and accessible technology for people with diverse needs and experiences.

Preferred Qualifications
The following experience would be useful, but we encourage you to apply even if you do not meet every item:
  • PHP or the Symfony framework.
  • Golang or an interest in developing Golang proficiency.
  • Node.js, React, or Redux.
  • REST and GraphQL APIs.
  • Redis or another caching technology.
  • Queues, schedulers, background processing, or event-driven systems.
  • AWS services and cloud-based application architecture.
  • Terraform or another infrastructure-as-code tool.
  • Datadog, Grafana, or comparable telemetry and observability tools.
  • Improving CI/CD pipelines, deployment automation, or release processes.
  • Designing for availability, performance, security, and observability.
  • Contributing to service-oriented or API-first architectures.
  • Participating in technical design reviews or architectural discussions.
  • Working in a mission-driven, regulated, safety-sensitive, or high-trust environment.

Reliable High-Speed Internet Required: Must have a stable high-speed internet connection to support seamless remote collaboration, virtual meetings, online job tasks, etc.
The full salary range for this position, across all United States geographies, is $99,704 to $116,990. The upper portion of the salary range is typically reserved for existing employees who demonstrate strong performance over time. Starting salary will vary by location, qualifications, and prior experience; during the interview process, candidates will learn the starting salary range applicable for their location. We pay competitively in the tech-forward nonprofit space and offer a robust benefits package.
This is a remote position within the United States. At the time of hire and throughout employment, the employee's primary residence and regular home work location must be in one of the following approved hiring states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, New Jersey, New Mexico, New York, North Carolina, Pennsylvania, Tennessee, Texas, Utah, Virginia, or Washington state.
Benefits & Well-Being
Crisis Text Line offers thoughtfully designed, equity-centered benefits that support holistic wellness, financial security, and flexibility. Our benefits are built to meet people where they are and reduce barriers to care and sustainability.
Highlights include:
  • Comprehensive medical, dental, and vision options that prioritize accessibility and financial peace of mind
  • Employer-funded HSA contributions
  • Generous PTO, sick time, and 19 paid holidays with a winter break
  • 12 weeks of fully paid parental leave after 26 consecutive weeks of service
  • Monthly wellness and mental health stipends
  • Home office and professional development stipends
  • 403(b) retirement plan with employer contribution
  • Sabbatical after 3 years of service
No visa sponsorship available for this position.
Benefits are for U.S.-based employees; international benefits may vary.
#LI-KR1
This is a remote-only position

Apply