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Remote Crisis Text Line Jobs in Minnesota (NOW HIRING)

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Remote Crisis Text Line information

What are the key skills and qualifications needed to thrive as a Remote Crisis Text Line Counselor, and why are they important?

To thrive as a Remote Crisis Text Line Counselor, you need strong active listening, emotional intelligence, and crisis intervention skills, often supported by completion of specialized training in crisis support. Familiarity with digital communication platforms and adherence to confidentiality protocols are essential. Compassion, resilience, and the ability to remain calm under pressure are critical soft skills in this role. These skills ensure that counselors can provide effective support to individuals in crisis, maintain professional boundaries, and contribute to positive outcomes during high-stress interactions.

What is a Remote Crisis Text Line counselor?

A Remote Crisis Text Line counselor is a trained volunteer or professional who provides emotional support, crisis intervention, and resources to individuals in distress through text messaging. They work remotely, allowing them to assist people from anywhere with an internet connection. Counselors respond to texters experiencing a variety of mental health challenges, such as anxiety, depression, or suicidal thoughts, and guide them to de-escalate their situation and find appropriate help. This role requires empathy, active listening skills, and the ability to remain calm under pressure.

What are some common challenges faced by Remote Crisis Text Line counselors, and how can they be managed?

Remote Crisis Text Line counselors often encounter emotionally intense conversations and may feel challenged by the need to provide effective support without face-to-face interaction. Managing emotional boundaries and self-care is essential to avoid burnout. Counselors benefit from regular supervision, team debriefings, and access to mental health resources provided by the organization. Staying connected with fellow counselors through online platforms also helps foster a supportive work environment and encourages shared learning.

What is the difference between Remote Crisis Text Line vs Remote Crisis Counselor?

AspectRemote Crisis Text LineRemote Crisis Counselor
CredentialsTraining in crisis intervention, mental health awarenessSimilar training in crisis management, mental health certifications often preferred
Work EnvironmentOnline, remote text-based platformRemote, often via phone or chat platforms
Employer & IndustryNonprofit organizations, mental health servicesHealthcare providers, mental health agencies
Search & Comparison IntentHigh overlap in crisis intervention roles, text-based supportSimilar roles in mental health support, differing in communication mode

Both roles involve providing mental health support remotely, with the main difference being the communication mode—text-based for Remote Crisis Text Line and often voice or chat for Remote Crisis Counselor. They share similar training requirements and are employed in mental health organizations, making them closely related in the crisis intervention field.

What are the most commonly searched types of Crisis Text Line jobs in Minnesota? The most popular types of Crisis Text Line jobs in Minnesota are:
What are popular job titles related to Remote Crisis Text Line jobs in Minnesota? For Remote Crisis Text Line jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Crisis Text Line jobs in Minnesota look for? The top searched job categories for Remote Crisis Text Line jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Crisis Text Line jobs? Cities in Minnesota with the most Remote Crisis Text Line job openings:
Remote Crisis Text Line jobs near you
Infographic showing various Remote Crisis Text Line job openings in Minnesota as of July 2026, with employment types broken down into 10% Internship, 77% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution.

Licensed Mental Health Therapist

Charlie Health

Minneapolis, MN • Remote

$75K - $85K/yr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Charlie Health rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

MUST HOLD AN INDEPENDENT LICENSE IN MINNESOTA

Licenses Accepted: LPCC

** Please note: candidates are expected to work Arizona (MST) hours and will need to join the compact.

Work Type: 100% Remote (W-2)

At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care.

We also believe clinicians deserve an exceptional compensation and benefits package.

Compensation

  • Full-Time Salary: (base + bonus) $75,000-$85,000

Benefits

  • 401(k) with matching
  • Medical, dental, and vision insurance
  • Wellness stipend
  • Free online CEUs
  • Malpractice liability insurance
  • PTO (vacation, sick time, select federal holidays)
  • Reimbursement for new license applications
  • Opportunity for cross-licensure sponsorship (if eligible)
  • Transparent scheduling- know your schedule ahead of time
  • Dedicated operational, HR, and IT support
  • Complimentary yoga sessions
  • 24/7 Employee Assistance Program

The Provider Experience at Charlie Health:

  • Flexibility: Work from home or anywhere. We are 100% remote!
  • Consistency: We will make sure to keep your calendar as full as you want it to be. You can expect predictable weekly schedules and steady caseloads
  • Support: Full-time Admissions & Assessment team so that our talented clinicians can focus on providing exceptional care to our clients.
  • Collaboration: All clinicians participate in case discussions, allowing you to leverage the expertise of others to develop new skills and perspectives.
  • Client Relationships: With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing.
  • Free CEUs: Ongoing professional development

About the Role

Charlie Health is hiring a few exceptional Licensed Mental Health Therapists/Counselors to provide remote, telehealth services to our adolescent and young adult clients. We're eager to work with forward-thinking mental health and substance use professionals to enhance our programming and provide the best possible care to our clients.

Provide telehealth services to adolescents and young adults in a virtual setting. Positions available as part-time or full-time W-2.

  • Mountain Standard Time Hours Required
  • Part-Time: Minimum 12 hours/week; flexible scheduling
  • Full-Time: 40 hours/week; evening availability required

About You

  • Well versed and confident integrating multiple modalities (DBT, CBT, EMDR, MI certification a plus)
  • Experienced with teens and young adults
  • Passionate and skilled in group services
  • Collaborative, creative, and engaging on video
  • Available evenings to meet client needs
  • Committed to self-care and addressing the rural mental health crisis

Qualifications

  • Independently licensed counselors ONLY
  • Master's degree in mental health or related field
  • Experience with youth/young adults highly preferred
  • Availability between 12-40 hours/week depending on part-time or full-time W2
  • Familiar with cloud-based tools (Gmail, Slack, Zoom, Dropbox), EMR, and outcomes software. #LI-Remote

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all teens and young adults.

Our Values
  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & don't give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.

By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

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