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Remote Crisis Line Jobs in Portland, OR (NOW HIRING)

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Remote Crisis Line information

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How much do remote crisis line jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote crisis line in Portland, OR is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $23.22 per hour, depending on experience, location, and employer.

What is a remote crisis line worker?

A Remote Crisis Line worker is a trained professional who provides immediate support, counseling, and resources to individuals experiencing emotional distress or crisis situations, such as mental health emergencies, suicidal thoughts, or trauma. Working remotely, these professionals communicate with callers through phone, chat, or text, listening actively and offering guidance to help de-escalate crises and connect individuals with appropriate services. Their role is crucial in providing accessible, confidential support to people in need, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote crisis line worker, and why are they important?

To thrive as a Remote Crisis Line Worker, you need strong active listening, crisis intervention skills, and a relevant background in psychology, social work, or counseling. Familiarity with crisis management protocols, call center software, and sometimes certifications like ASIST or Mental Health First Aid are typically required. Exceptional empathy, emotional resilience, and the ability to remain calm under pressure make individuals stand out in this role. These skills are crucial for providing immediate, effective support and ensuring the safety and well-being of individuals in crisis remotely.

What are some common challenges faced by remote crisis line workers, and how can they be managed?

Remote crisis line workers often face challenges such as emotional fatigue, managing high-stress situations, and maintaining boundaries between work and personal life since they work from home. To manage these challenges, it's important to utilize organizational support systems like regular debriefings, supervision, and peer support. Additionally, practicing self-care and adhering to set schedules can help maintain work-life balance and resilience in the role.

What are the most commonly searched types of Crisis Line jobs in Portland, OR?

The most popular types of Crisis Line jobs in Portland, OR are:

Infographic showing various Remote Crisis Line job openings in Portland, OR as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $45,677 per year, or $22 per hour.

Licensed Mental Health Counselor - Remote Full-Time Position

Hillside Behavioral Health Center

Vancouver, WA โ€ข Remote

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago


Job description

Position Overview

The Hillside Behavioral Health Center is seeking a passionate and dedicated Licensed Mental Health Counselor to join our team remotely. In this vital role, you will provide therapeutic services to individuals, couples, families, and groups. Your expertise will be instrumental in assessing mental health needs, creating personalized treatment plans, and employing evidence-based techniques to facilitate healing and personal growth. This full-time position offers a competitive salary ranging from USD 85,000 to 100,000 annually, along with a sign-on bonus for the right candidate.

About the Organization

Hillside Behavioral Health Center is committed to fostering mental health and wellness in the Vancouver, Washington area and beyond. We pride ourselves on our client-centered approach and our ability to provide tailored support that meets the diverse needs of our community. Our multidisciplinary team of professionals works collaboratively to create a supportive environment where clients can thrive. Through our telehealth platform, we are able to reach more individuals, providing services to those who may have previously faced barriers to accessing mental health care.

Work Environment

This position is fully remote, allowing you to provide high-quality mental health support while working from the comfort of your own space. Our outpatient model ensures that all team members have access to comprehensive resources and support systems, fostering a collaborative and communicative atmosphere. Regular virtual meetings and check-ins will ensure you stay connected to your colleagues and receive the guidance needed to excel in your role.

Key Responsibilities
  • Conduct thorough assessments of clientsโ€™ mental health conditions to accurately diagnose and develop individualized treatment plans.
  • Utilize a variety of evidence-based therapeutic modalities to deliver services including individual therapy, group therapy, and family counseling.
  • Provide immediate crisis intervention for clients in acute distress, employing skills to de-escalate and manage emergent situations effectively.
  • Keep precise and confidential documentation of client interactions, treatment plans, and progress notes in line with ethical guidelines and legal requirements.
  • Engage in collaborative case management by partnering with psychiatrists, social workers, and other health professionals to ensure holistic care for clients.
  • Actively educate clients and families about mental health matters, treatment options, and available community resources, advocating for client needs as necessary.
  • Participate in ongoing professional development to stay abreast of the latest therapeutic practices, enhancing overall service delivery.
Patient Population / Client Focus

Your clients will span a diverse demographic spectrum, encompassing individuals from a variety of backgrounds and with a range of mental health challenges. You will have the opportunity to make a significant impact on the lives of your clients, helping them to navigate anxiety, depression, relationship issues, trauma, and more. Your role will be pivotal in facilitating their journey towards improved mental health and resilience.

Qualifications
  • Must hold an active license as a Mental Health Therapist (LMFT, LMHC, LICSW) in Washington state.
  • A Masterโ€™s or Doctorate degree in counseling, psychology, social work, or a related field is required.
  • Demonstrated competency in clinical assessment and diagnostic skills is essential.
  • A minimum of two years of relevant experience in a clinical setting is required.
  • Strong interpersonal and communication skills are vital for effective client relationships.
  • Ability to work autonomously as well as collaboratively within a team framework.
  • A commitment to the highest ethical standards and ongoing professional development.
Preferred Experience
  • Experience with teletherapy platforms and remote counseling practices is highly advantageous.
  • Prior experience in a diverse clinical setting is preferred but not mandatory for entry-level candidates.
Compensation and Benefits
  • Competitive annual salary between USD 85,000 and 100,000 based on experience and qualifications.
  • Comprehensive benefits including health, dental, and vision insurance packages.
  • Opportunities for continuing education and professional growth through various training programs and workshops.
  • A supportive work culture that emphasizes collaboration and teamwork.
  • Flexible work schedules to accommodate your personal and professional needs.
  • Generous paid time off, including vacation days and holidays to ensure work-life balance.
Career Growth Opportunities

At Hillside Behavioral Health Center, we are committed to supporting the career development of our staff. We provide numerous avenues for advancement within the organization, encouraging our therapists to take on leadership roles, specialize in particular treatment modalities, or pursue further education. The skills and experiences gained in this role will prepare you for future opportunities that align with your professional goals.

Why Join Our Team

Joining Hillside Behavioral Health Center offers you a chance to make a meaningful impact in the lives of others while working in a dynamic and supportive environment. Our commitment to mental health advocacy and community engagement creates a fulfilling workplace for dedicated professionals. We celebrate diverse backgrounds and experiences, enhancing our ability to serve our clients effectively. Your contributions will be valued as we collectively strive to create a compassionate and empowering space for mental health.

Application Information

If you are ready to take the next step in your career and join a team that is making a difference in mental health care, we invite you to apply. Please submit your resume and a cover letter outlining your qualifications and passion for mental health counseling. We look forward to exploring your potential contribution to Hillside Behavioral Health Center!