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Remote Crisis Line Jobs in Portland, OR (NOW HIRING)

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Remote Crisis Line information

See Portland, OR salary details

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How much do remote crisis line jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote crisis line in Portland, OR is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $23.22 per hour, depending on experience, location, and employer.

What is a remote crisis line worker?

A Remote Crisis Line worker is a trained professional who provides immediate support, counseling, and resources to individuals experiencing emotional distress or crisis situations, such as mental health emergencies, suicidal thoughts, or trauma. Working remotely, these professionals communicate with callers through phone, chat, or text, listening actively and offering guidance to help de-escalate crises and connect individuals with appropriate services. Their role is crucial in providing accessible, confidential support to people in need, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote crisis line worker, and why are they important?

To thrive as a Remote Crisis Line Worker, you need strong active listening, crisis intervention skills, and a relevant background in psychology, social work, or counseling. Familiarity with crisis management protocols, call center software, and sometimes certifications like ASIST or Mental Health First Aid are typically required. Exceptional empathy, emotional resilience, and the ability to remain calm under pressure make individuals stand out in this role. These skills are crucial for providing immediate, effective support and ensuring the safety and well-being of individuals in crisis remotely.

What are some common challenges faced by remote crisis line workers, and how can they be managed?

Remote crisis line workers often face challenges such as emotional fatigue, managing high-stress situations, and maintaining boundaries between work and personal life since they work from home. To manage these challenges, it's important to utilize organizational support systems like regular debriefings, supervision, and peer support. Additionally, practicing self-care and adhering to set schedules can help maintain work-life balance and resilience in the role.

What are the most commonly searched types of Crisis Line jobs in Portland, OR?

The most popular types of Crisis Line jobs in Portland, OR are:

Infographic showing various Remote Crisis Line job openings in Portland, OR as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $45,677 per year, or $22 per hour.

Licensed Clinical Social Worker (LCSW) - Full-Time Remote Position

Life Line Counseling

Gresham, OR โ€ข Remote

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Position Overview

Life Line Counseling is seeking a dedicated full-time Licensed Clinical Social Worker (LCSW) to join our innovative team in Gresham, Oregon. This remote role offers the unique opportunity to contribute to our mission of providing exceptional mental health support and advocacy to individuals and families facing a variety of life challenges. With a competitive salary ranging from $60,000 to $100,000 per year, this position comes with a robust benefits package and the potential for professional growth.

About the Organization

Life Line Counseling is a well-respected organization committed to empowering vulnerable populations within our community. We pride ourselves on delivering a person-centered approach that focuses on the strengths of individuals and facilitates collaborative partnerships with other community organizations. Our agency is dedicated to social justice, and we specialize in addressing major social issues including homelessness, domestic violence, substance abuse, and poverty through integrated social work methods.

Work Environment

As a fully remote position, you will have the flexibility to manage your work environment while maintaining regular business hours. However, some evening and weekend hours may be necessary to accommodate client needs and program activities. You will work within a supportive telehealth framework that prioritizes the well-being of both staff and clients, allowing for effective delivery of mental health services.

Key Responsibilities
  • Conduct thorough assessments of clients to identify their social, emotional, and environmental challenges, ensuring a comprehensive understanding of their individual situations.
  • Develop tailored service plans that include specific goals, recommended interventions, and ongoing progress monitoring to guide clients through their therapeutic journey.
  • Provide individual and family counseling, utilizing evidence-based therapeutic techniques that promote healing and resilience.
  • Collaborate closely with clients to create personalized service plans and connect them with essential community resources, enhancing their support systems.
  • Offer crisis intervention and conduct risk assessments when necessary, ensuring safety and providing immediate support to clients in acute distress.
  • Engage with community agencies to coordinate services effectively and advocate for clientsโ€™ needs, enhancing their access to broader support initiatives.
  • Participate actively in community outreach efforts to raise awareness of available services and strengthen connections with the local population.
  • Contribute to team meetings, engage in case conferences, and participate in ongoing professional training to maintain the highest standards of practice.
Patient Population / Client Focus

The clients you will work with at Life Line Counseling are diverse and include individuals and families dealing with complex issues such as substance use disorders, mental health struggles, trauma, and socio-economic hardships. Your role will involve providing culturally competent services, ensuring that you consider the varied backgrounds and experiences of each client to foster a supportive therapeutic environment.

Qualifications
  • A Masterโ€™s degree in Social Work from an accredited institution, providing the foundational knowledge required for effective practice.
  • Current active licensure as a Licensed Clinical Social Worker (LCSW) in the state of Oregon.
  • Strong understanding of social justice issues, trauma-informed approaches, and community resources relevant to client needs.
  • Exceptional communication skills, cultural sensitivity, and the ability to effectively problem-solve in diverse scenarios.
Preferred Experience
  • Prior experience working in a social service agency or a related mental health setting is preferred, equipping you with the practical skills necessary for this dynamic role.
  • Familiarity with case management practices and community health resources will be beneficial in enhancing the support offered to clients.
Compensation and Benefits

Life Line Counseling offers a competitive salary in the range of $60,000 to $100,000 per year, supplemented by a comprehensive benefits package. This includes health insurance covering medical, dental, and vision, a retirement plan with employer match, generous paid time off including vacation and holidays, and opportunities for continuing education and professional development.

Career Growth Opportunities

At Life Line Counseling, we are committed to fostering a culture of professional development. You will have access to ongoing training, mentorship opportunities, and the chance to expand your skills in various aspects of social work and mental health. We support our team members in pursuing additional certifications and leadership roles within the organization.

Why Join Our Team

Joining Life Line Counseling means becoming part of a team that is passionate about making a difference. We believe in the potential of every individual we serve and are dedicated to creating positive change in their lives. Our innovative practice model, supportive environment, and commitment to professional growth make this an exceptional opportunity for dedicated mental health professionals.

Application Information

If you are ready to take the next step in your career and make a meaningful impact, we invite you to apply now. We look forward to welcoming you to our team at Life Line Counseling!