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Remote Crisis Line Jobs in Kentucky (NOW HIRING)

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Remote Crisis Line information

What is a remote crisis line worker?

A Remote Crisis Line worker is a trained professional who provides immediate support, counseling, and resources to individuals experiencing emotional distress or crisis situations, such as mental health emergencies, suicidal thoughts, or trauma. Working remotely, these professionals communicate with callers through phone, chat, or text, listening actively and offering guidance to help de-escalate crises and connect individuals with appropriate services. Their role is crucial in providing accessible, confidential support to people in need, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote crisis line worker, and why are they important?

To thrive as a Remote Crisis Line Worker, you need strong active listening, crisis intervention skills, and a relevant background in psychology, social work, or counseling. Familiarity with crisis management protocols, call center software, and sometimes certifications like ASIST or Mental Health First Aid are typically required. Exceptional empathy, emotional resilience, and the ability to remain calm under pressure make individuals stand out in this role. These skills are crucial for providing immediate, effective support and ensuring the safety and well-being of individuals in crisis remotely.

What are some common challenges faced by remote crisis line workers, and how can they be managed?

Remote crisis line workers often face challenges such as emotional fatigue, managing high-stress situations, and maintaining boundaries between work and personal life since they work from home. To manage these challenges, it's important to utilize organizational support systems like regular debriefings, supervision, and peer support. Additionally, practicing self-care and adhering to set schedules can help maintain work-life balance and resilience in the role.

What are the most commonly searched types of Crisis Line jobs in Kentucky?

The most popular types of Crisis Line jobs in Kentucky are:

What are popular job titles related to Remote Crisis Line jobs in Kentucky?

For Remote Crisis Line jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Crisis Line jobs in Kentucky look for?

The top searched job categories for Remote Crisis Line jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Crisis Line jobs?

Cities in Kentucky with the most Remote Crisis Line job openings:

Remote Crisis Line jobs near you
Infographic showing various Remote Crisis Line job openings in Kentucky as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution.

Crisis Intervention Counselor - Weekends - Remote for residents in the Greater Louisville area.

Seven Counties Services

Louisville, KY • On-site, Remote

Part-time

Posted 13 days ago

Seven Counties Services rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Description:
Hours - 16 hours on the weekends
ESSENTIAL JOB FUNCTIONS
Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance, identifies and suggests appropriate organizations and service providers to meet callers' needs, and monitors status of callers' situations through case follow-up.
Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift.
Reviews daily log-sheets and client records to ensure accurate information recording and maintenance.
Supervises and monitors the work of a staff of telephone counselors and volunteers to ensure they are providing accurate, quality, crisis assistance, including accurate documentation.
Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested.
Attends and participates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide.
As assigned, provides crisis intervention to community groups traumatized by suicide.
EDUCATION
  • Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or,

  • High School diploma or GED with completion of AAS/Life Line 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Seven Counties Services after completion of training.

EXPERIENCE
  • Minimum of six months experience in social services.

  • Good communication and interpersonal skills.

  • Knowledge of available community resources.

  • Ability to make sound decisions and judgments in stressful or unusual situations.

  • Good supervisory skills and the ability to work in a team environment

PHYSICAL DEMANDS
  • Position has no unusual physical demands.

  • May involve modestly unpleasant situations such as offensive language from callers.

Time Type:
Part time

What Seven Counties Services employees say

Pay

Hours and flexibility

Workplace

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