2

Remote Crisis Hotline Jobs in Iowa (NOW HIRING)

Remote Crisis Hotline information

See Iowa salary details

$8

$20

$35

How much do remote crisis hotline jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote crisis hotline in Iowa is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.68 per hour, depending on experience, location, and employer.

What is a Remote Crisis Hotline job?

A Remote Crisis Hotline job involves providing emotional support, crisis intervention, and resources to individuals in distress over the phone, text, or online chat. Professionals in this role listen actively, assess risk, and offer appropriate assistance while working from a remote location. Training is typically provided to ensure responders follow established protocols for handling crises. Many positions require strong communication skills, empathy, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive in the Remote Crisis Hotline position, and why are they important?

To thrive as a Remote Crisis Hotline worker, you need excellent active listening, crisis intervention training, and a background in mental health or social services. Familiarity with secure phone systems, chat platforms, and client management databases is often required, along with certifications such as ASIST or Mental Health First Aid. Superior empathy, emotional resilience, and clear communication help professionals build trust and respond effectively to individuals in distress. These skills are crucial for providing immediate, compassionate support and ensuring the safety and well-being of callers during high-stress situations.

What are some common challenges faced by remote crisis hotline workers, and how can they be managed?

Remote crisis hotline workers often encounter emotionally intense situations, unpredictable call volumes, and the need to respond quickly to individuals in acute distress. Managing these challenges involves strong self-care practices, regular supervision or debriefing sessions, and accessing mental health support when needed. Many organizations provide ongoing training and peer support groups to help staff handle difficult calls and avoid burnout. Developing healthy work-life boundaries and utilizing available resources can make the work more rewarding and sustainable.
What are the most commonly searched types of Crisis Hotline jobs in Iowa? The most popular types of Crisis Hotline jobs in Iowa are:
What are popular job titles related to Remote Crisis Hotline jobs in Iowa? For Remote Crisis Hotline jobs in Iowa, the most frequently searched job titles are:
What cities in Iowa are hiring for Remote Crisis Hotline jobs? Cities in Iowa with the most Remote Crisis Hotline job openings:
Infographic showing various Remote Crisis Hotline job openings in Iowa as of May 2026, with employment types broken down into 1% Internship, 85% Full Time, 11% Part Time, 2% Temporary, and 1% Contract. Highlights an 91% Physical, and 9% Remote job distribution, with an average salary of $42,284 per year, or $20.3 per hour.

Crisis Counselor (Remote Contractor Work, United States)

Gaggle Net, Inc.

Iowa City, IA • Remote

$21 - $27.25/hr

Contractor

Posted 10 days ago


Job description

Gaggle has been supporting student safety and well-being for more than 20 years and is currently serving 5.2 million students. We help K-12 districts manage student safety on school-provided technology, offer tele-therapy to students and staff and we?ve helped hundreds of districts avoid tragedies and save lives.

Gaggle is in the process of building our Crisis Counselor team. We are seeking Independent Contractors for positions of Crisis Counselor. This contract work allows you the flexibility to work within the constraints of your own schedule. The Gaggle ReachOut team offers a 24x7 service that is used to support students in crisis situations. As an Independent Contractor, you would be supporting Gaggle's work in making a positive impact on the lives of K-12 students.

Requirements:

  • Crisis Help Line experience and certification preferred
     
  • Background in crisis management/de-escalation, mental health and/or social services.
     
  • Counseling or coaching experience
     
  • Excel at empathetic listening, building strong rapport through text-based chat, and providing compassionate support during someone?s mental, emotional, or relational challenges.
     
  • Experience using various computer and web-based applications in a professional environmen
     
  • Ability to exhibit tolerance of and respect for others opinions
     
  • Adaptability to change
     
  • Ability to work independently; experience working as an Independent Contractor preferred
     
  • Access to high-speed internet (satellite is not acceptable)
     
  • Access to a computer, chromebook, or laptop (tablets/phones are not acceptable)
     
  • Experience with Slack or other business-based chat applications is a plus
     
  • Must be comfortable in an ambiguous start-up environment, as process improvements continue to be implemented
     
  • Strong technology skills
     
  • Be flexible to sign up for shifts to cover the crisis line 24/7. We will work with you on your availability to support kids in need. Multiple shifts and options are available.

Additional Considerations:

  • The non-renewing, Independent Contractor assignment is not guaranteed for any length of time, workloads and hours will vary

  • Gaggle is in the process of partnering with school districts for this service, as a result, we will need flexibility from anyone accepting this contract with both start date and scheduling.

  • Contracts can be terminated at any time

  • There is potential for contract renewal depending on workflow and personal ability to fulfill responsibilities outlined above

  • Because Gaggle strives to enter into contract agreements with Independent Contractors who contributes to Gaggle's mission of student safety, criminal background checks are required for all prospective Independent Contractors - this screening includes, but is not limited to, both a National Criminal and National Sex Offender Registry check

  • 100% remote work - Work from any location you choose

Please make sure to follow the application instructions at the bottom that include applying at this link directly: 

https://recruiting.myapps.paychex.com/AppOne/MainInfoReq.asp?ReqID=5246496

Job Type: Contract

Diversity, Equity, and Inclusion

At Gaggle, a diverse, inclusive, and equitable workplace is one where all employees and customers, whatever their gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard. We?re committed to maintaining an inclusive environment with equitable treatment for all.