Remote Credit Collection Analyst Jobs in Seattle, WA

Salal Credit Union is growing its Financial Crimes team and looking to bring on a FRAML Specialist who will support both the Fraud and Anti-Money Laundering (AML) programs. This cross-functional role plays an important part in protecting our members and the Credit Union by identifying, researching, and responding to potentially suspicious or fraudulent activity while ensuring compliance with regulatory requirements.The FRAML Specialist is responsible for reviewing and dispositioning fraud and AML alerts, responding to fraud reports and internal requests, assisting members with unauthorized activity concerns, preparing Currency Transaction Reports (CTRs), supporting OFAC reviews and enhanced due diligence efforts, and taking appropriate protective actions to mitigate risk. This position requires strong analytical abilities, sound judgment, attention to detail, and a commitment to delivering exceptional member service while safeguarding the organization from financial crime.This role will have a fully remote schedule but will need to work a schedule in line with our Pacific Time Zone operating hours. All necessary equipment is provided by the Credit Union. There is a preference for WA State candidates. Remote work is also open to candidates within one of the following states: AZ, CA, FL, GA, ID, NY, OR, TX, or WA.A DAY IN THE LIFE OF A FRAML SPECIALISTReview and triage assigned fraud and AML alerts by analyzing account activity, researching transactional behavior, documenting findings, and determining the appropriate disposition based on established procedures.Respond to member-reported fraud cases and internal fraud referrals received through calls, tickets, and other reporting channels.Work directly with members and employees to verify suspicious activity, gather information, answer questions, and resolve routine fraud-related concerns.Take authorized protective actions to mitigate potential losses, including restricting compromised accounts, securing payment channels, and implementing appropriate account controls.Prepare accurate and timely Currency Transaction Reports (CTRs) and support ongoing BSA/AML compliance activities.Perform OFAC reviews, enhanced due diligence support, and other compliance-related research as assigned.Document investigations, decisions, actions taken, and escalation recommendations in accordance with departmental procedures and regulatory requirements.Identify potential fraud trends, unusual account activity, and financial crime red flags, escalating matters requiring additional investigation.Collaborate with team members, business units, and financial institutions to support fraud prevention and regulatory compliance efforts.Contribute to process improvements that enhance fraud detection, operational efficiency, and risk mitigation activities.QUALIFICATIONS FOR FRAML SPECIALIST1+ years of prior financial institution experience in a role involving the identification, investigation, or escalation of unusual, suspicious, or potentially fraudulent activity.High school diploma or GED required.Ability to identify financial crime red flags and analyze account and transaction activity to determine appropriate action.Experience applying established procedures, documenting investigative findings, and making sound decisions within delegated authority.Strong attention to detail with the ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.Excellent verbal and written communication skills with the ability to interact professionally with members, employees, and external partners.Ability to maintain confidentiality and exercise discretion when handling sensitive information.Proficiency with Microsoft Office applications and the ability to quickly learn multiple banking, fraud, and compliance systems.Demonstrated ability to work independently while also contributing effectively within a collaborative team environment.Previous experience supporting fraud investigations, AML reviews, OFAC processes, CTR preparation, or financial crimes operations is preferred.WHAT MAKES YOU SUCCESSFUL IN THIS ROLEYou are naturally curious and enjoy researching unusual activity to understand the full story behind transactions and alerts.You balance member service with risk management and understand the importance of protecting both our members and the Credit Union.You remain organized while managing competing priorities and changing workloads.You are proactive, adaptable, and willing to learn new regulations, systems, and investigative techniques.You communicate effectively and collaborate well with others to achieve team goals.COMPENSATION AND BENEFITS OFFERED:This role has a posted salary range of $26.43 - $37.01, which reflects the full compensation range for the position over time. Most offers are expected to fall between $26.43 - $32.00, depending on qualifications and experience.Potential to earn additional variable compensation bonuses as certain goals are met based on individual and company goal achievementComprehensive healthcare benefits including health, dental, and vision insurance. Our high deductible plan options include a health savings account (HSA) with annual company-paid contributionsGenerous time off including 15 days of vacation, 12 days of sick time, 2 floating holidays per year, and paid holidaysTuition reimbursement401(k) plan with company matching after 6 months of employmentCharitable contribution matchingCompany-paid life, AD&D, and long-term disability insurance, plus additional optional benefitsExpanded details about our benefit offerings can be found at the following link: https://salalcu.org/careersABOUT SALAL CREDIT UNIONWe have helped thousands of members manage their money by making bold, measured decisions to offer the right products to each person. Our mission is to break down financial barriers for the innovators in our community by offering good rates, low fees, and dedicated personal services. Beyond that, we are committed to giving 5% of our annual income to help people and causes in the communities we serve, because we know that many small actions, when added together, can make big impacts.Helping our employees build and achieve their career goals is equally as important to us, and we are dedicated to fostering a positive work environment in which they can thrive. We strongly prioritize their growth and development as well as their impact to the community so we can be an institution that our employees are proud to be a part of.Salal Credit Union strives to maintain a work environment free from discrimination where employees are treated with dignity and respect. Salal Credit Union does not discriminate on the basis of race, sex, gender identity, religion/creed, pregnancy, age, physical or mental disability, size or shape, marital status, national origin, genetics/genetic markers, military or veteran status, sexual orientation or any other characteristic protected by applicable laws. We adhere to these principles in all aspects of employment. We believe that by adhering to these policies we can cultivate a welcoming environment by embracing each individual's identities and abilities.To request a reasonable accommodation in order to complete your application or if you need this job announcement in an alternative format, contact the Talent Acquisition Team at careers@salalcu.org. If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.Salal Credit Union participates in E-Verify.
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