ZipRecruiter

Log In

2

Remote Costco Health Solutions Jobs in Riverside, CA

Saratech, Inc.

Design Solutions COE

Mission Viejo, CA · On-site +1

Position is remote but may require occasional travel. * Create and/or update mechanical CAD models ... Attend and comply with annual health, safety, training, and education requirements * Adheres to ...

Saratech

Design Solutions COE

Mission Viejo, CA · Remote

$70K - $100K/yr

Position is remote but may require occasional travel. * Create and/or update mechanical CAD models ... Attend and comply with annual health, safety, training, and education requirements * Adheres to ...

Solid Rock Recruiting LLC

Remote Tax Manager

Irvine, CA · On-site +1

$135K - $195K/yr

Our team values flexibility, collaboration, and delivering practical, high-quality solutions to our ... Health, dental, and retirement benefits * Paid time off and holidays * Supportive, team-oriented ...

Generac

Power Solutions Manager

Corona, CA · On-site +1

$124K - $154K/yr

Promotes and provides technical onsite and remote sales support of Generac Industrial products with ... health savings accounts,accruedpaid time off, 8 paid Holidays and 401(k) retirement benefits. #LI ...

Infinite Wise Solutions

Be Seen First

Remote Financial Retirement Planning Professional

Irvine, CA · Remote

$1.0K - $250K/yr

Tax-advantaged financial solutions * Asset preservation * Legacy and estate planning concepts ... healthcare, education, or professional sales often transition successfully into this career.

New

next page

Showing results 1-20

All JobsCostco Health Solutions JobsRemote Costco Health Solutions JobsRemote Costco Health Solutions Jobs in Riverside, CA

Remote Costco Health Solutions information

Does Costco allow remote work?

Costco Health Solutions offers some remote work opportunities, particularly for roles involving customer service, administrative tasks, or health plan support. However, many positions require on-site presence or a hybrid schedule, depending on the specific job and location requirements.

What is the difference between Remote Costco Health Solutions vs Remote Costco Pharmacy Technician?

AspectRemote Costco Health SolutionsRemote Costco Pharmacy Technician
CertificationsTypically requires health-related certifications or licensesRequires pharmacy technician certification (e.g., PTCB)
Work EnvironmentCustomer support, health plan management, administrative tasksAssisting pharmacists, processing prescriptions, customer service
Employer & IndustryCostco Health Solutions, healthcare/insurance industryCostco Pharmacy, retail pharmacy industry
Search & Comparison IntentUnderstanding roles in healthcare support at CostcoComparing pharmacy technician roles at Costco

Remote Costco Health Solutions focuses on healthcare support and administrative roles within health plans, often requiring health-related certifications. In contrast, Remote Costco Pharmacy Technicians assist pharmacists with prescriptions and customer service, requiring pharmacy technician certification. Both roles are remote, but they serve different functions within Costco's healthcare and pharmacy sectors.

What are Costco health solutions?

Costco Health Solutions is a division that manages pharmacy services and health-related programs for Costco members. Jobs in this area may involve customer service, pharmacy operations, or health plan administration, often requiring knowledge of healthcare regulations and strong communication skills.

Does Costco have remote data entry jobs?

Costco Health Solutions may offer remote data entry positions, which typically involve inputting and managing health-related information using computer software. These roles often require attention to detail, familiarity with data management tools, and the ability to work independently in a home environment.

Is Costco actually paying $30 an hour?

Remote Costco Health Solutions positions typically do not pay $30 an hour; pay rates vary based on role, experience, and location. Most customer service or health solutions roles pay between $15 and $25 per hour, with some specialized positions potentially earning higher wages. It is advisable to check the specific job listing for accurate compensation details.
What are popular job titles related to Remote Costco Health Solutions jobs in Riverside, CA? For Remote Costco Health Solutions jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Costco Health Solutions jobs in Riverside, CA look for? The top searched job categories for Remote Costco Health Solutions jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Costco Health Solutions jobs? Cities near Riverside, CA with the most Remote Costco Health Solutions job openings:
Remote Costco Health Solutions jobs near you

Customer Support Specialist

Argus Medical Management, LLC

Anaheim, CA • Remote

$24 - $26/hr

Full-time

Posted 21 days ago

Job description

To be considered for this position please click (or copy and paste) the following link: DrKumo Careers

About DrKumo

DrKumo is a leader in secure, intelligent digital health solutions for Chronic Care. We are a digital health technology company recently awarded, alongside three other vendors, a $1.032 billion contract with the U.S. Department of Veterans Affairs for Remote Patient Monitoring Home Telehealth (RPM-HT).

Our platform integrates real-time digital health technologies, AI/ML, and disease management protocols to empower patients and support healthcare providers. DrKumo holds URAC Full Accreditation in Telehealth Support Services and complies with military-grade security standards, including FIPS 140-3 and NIST requirements.

The Role

We are seeking a remote, bilingual (English/Spanish) Customer Support Specialist to serve as the first point of contact for technical support and enrollment assistance for end-users, including U.S. Veterans.

This role supports users across their full lifecycle, from pre-boarding and onboarding through daily device use, ensuring connected medical devices and software platforms remain functional, secure, and easy to use. The position requires participation in a rotating schedule aligned to Eastern Time (ET) to meet contractual coverage requirements.

Required Coverage Windows (Eastern Time)

  • Monday – Friday: 7:00 AM – 9:00 PM
  • Saturday, Sunday & Federal Holidays: 2:00 PM – 6:00 PM
  • Must be willing to work rotating shifts, weekends, and federal holidays aligned to ET coverage

Essential Job Functions

Customer Support & First Touch Resolution

  • Staff the remote Customer Call Center to ensure appropriate coverage while consistently applying and improving First Touch Resolution (FTR) practices
  • Provide front-line troubleshooting support for DrKumo's ecosystem, including connected medical devices, cellular connectivity, and software platforms
  • Diagnose and resolve device connectivity issues, pairing errors, and software navigation problems
  • Guide users through proper device setup and usage to ensure accurate data transmission

Help Desk Operations & Documentation

  • Record, track, and document all support interactions accurately in the ticketing system, including bilingual support notes
  • Keep users informed of the status of unresolved issues through timely updates and follow-ups
  • Escalate unresolved technical or clinical issues to Engineering or Care Management teams in accordance with defined escalation protocols
  • Conduct inbound and outbound calls, including welcome calls for newly enrolled users

Onboarding, Training & Knowledge Management

  • Perform remote virtual walkthroughs to support pre-boarding and onboarding
  • Assist clinical staff with provider portal navigation and end-users with in-home device setup
  • Translate complex technical processes into clear, step-by-step instructions for non-technical users
  • Maintain and improve technical knowledge of DrKumo hardware and software solutions over time

Collaboration, Compliance & Quality

  • Develop and maintain strong working relationships with Patient Services, Engineering, Development, and other internal teams
  • Work in accordance with Quality System requirements and all Corporate and Departmental policies and procedures
  • Demonstrate knowledge of applicable laws, regulations, and policies, including patient privacy and data security protections
  • Adhere to rotating schedules to ensure coverage during required contract hours

Qualifications

  • 5+ years of call center experience supporting telehealth and remote patient populations, preferred.
  • Bilingual proficiency in English and Spanish (verbal and written)
  • Experience supporting SaaS platforms and connected hardware devices
  • Prior inbound and outbound technical support experience
  • Strong technical documentation and written communication skills
  • Comfortable conducting remote walkthroughs and user training sessions
  • Experience in healthcare, telehealth, or other regulated environments
  • Familiarity with call center operations, ticketing systems, and escalation workflows

Job Type: Full-time, Direct Hire

Pay: $24-26 per hour

Hours: Mon-Fri with rotating weekends and holidays, 40 hours per week

DrKumo is an Equal Opportunity Employer.

To be considered for this position please click (or copy and paste) the following link: DrKumo Careers

Apply