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Remote Costco Call Center Jobs in Rochester, MI (NOW HIRING)

Liveops

Remote Customer Service Representative

Macomb, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Troy, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Utica, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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All JobsCostco Call Center JobsRemote Costco Call Center JobsRemote Costco Call Center Jobs in Rochester, MI

Remote Costco Call Center information

See Rochester, MI salary details

$9

$16

$23

How much do remote costco call center jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote costco call center in Rochester, MI is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Costco Call Center Representative, and why are they important?

To succeed as a Remote Costco Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is commonly required. Outstanding verbal communication, patience, and adaptability help you manage diverse customer inquiries and resolve issues efficiently. These skills are crucial for delivering excellent member support and maintaining Costco's reputation for quality service in a remote work environment.

What are Remote Costco Call Center jobs?

Remote Costco Call Center jobs are customer service positions where employees work from home, assisting Costco members with inquiries, orders, and support via phone, chat, or email. These roles typically involve helping customers with membership questions, order tracking, technical support, and resolving issues related to Costco products and services. Employees receive training and must have strong communication skills, a reliable internet connection, and a suitable workspace. Working remotely allows for flexible scheduling, but employees are still expected to maintain high standards of professionalism and customer service. These jobs are ideal for individuals who prefer working from home while supporting Costco customers.

What is the difference between Remote Costco Call Center vs Remote Customer Service Representative?

AspectRemote Costco Call CenterRemote Customer Service Representative
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service skills
Work EnvironmentCall center setting, remoteRemote, various industries
Employer & IndustryCostco, retailMultiple industries, retail, tech, healthcare
Common Search IntentJobs at Costco, retail customer supportGeneral remote customer service roles

The Remote Costco Call Center primarily focuses on supporting Costco members with retail-related inquiries in a call center environment. In contrast, Remote Customer Service Representatives work across various industries, handling diverse customer issues remotely. While both roles require strong communication skills and customer service experience, the Costco role is specific to retail and membership support, whereas the general customer service role offers broader industry opportunities.

What are some common challenges faced by agents working in a remote Costco Call Center, and how can they be managed?

Agents in a remote Costco Call Center often encounter challenges such as maintaining clear communication with both customers and team members, staying motivated while working independently, and managing high call volumes during peak times. To address these, it's important to have a reliable home office setup, utilize company-provided communication tools, and actively participate in virtual team meetings. Regular training and access to support resources also help agents stay updated on procedures and provide excellent customer service.
What are popular job titles related to Remote Costco Call Center jobs in Rochester, MI? For Remote Costco Call Center jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Remote Costco Call Center jobs in Rochester, MI look for? The top searched job categories for Remote Costco Call Center jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Remote Costco Call Center jobs? Cities near Rochester, MI with the most Remote Costco Call Center job openings:
Remote Costco Call Center jobs near you
Infographic showing various Remote Costco Call Center job openings in Rochester, MI as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,293 per year, or $16.5 per hour.
Sales Associate - Call Center Experience

Sales Associate - Call Center Experience

loanDepot

Pontiac, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago

loanDepot rating

7.8

Company rating: 7.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Position Summary:   

Our Direct Sales channel is at the core of who we are at loanDepot—a consumer direct marketing powerhouse focused on providing excellent service to our customers across all 50 states. Our direct lending channel, comprised of both seasoned mortgage veterans & our own home-grown Lending Officers, receive daily warm transfers from our call center agents to recommend loan solutions in accordance with lending guidelines and mortgage policy. Our Lending Officers put their clients’ needs first to pre-qualify and provide a consultative, customer first approach, to determine the loan program that best fits their specific financial goals.  

Responsibilities:   

  • Licensed Lending Officers receive a high-volume lead flow of online customer contacts daily from our call center. 
  • Will present loanDepot’s competitive edge, evaluate customer needs, and sell valuable financial solutions to clients across the country.
  • Builds rapport, analyzes financial situations, and determines the appropriate loan product to meet their client’s goals.
  • Educates clients on how to better manage their mortgage and debt.
  • Assists clients through the loan process from application to closing.
  • Maintains minimum production standards including originations & fundings.

 Requirements:   

  • 2+ years of recent mortgage origination experience in a similar direct lending environment REQUIRED.
  • Must be willing to commute to one of our offices in Irvine CA, Southfield MI, Franklin TN, or Scottsdale AZ. Remote will be considered on a case-by-case basis.
  • NMLS SAFE ACT compliant, holding 5 or more active state licenses REQUIRED.
  • Proven production of top performance in alike model REQUIRED.
  • Flexible and adaptable, learns and reacts quickly at a faster than average pace.
  • Excellent customer service & follow through—were here to take care of our clients.

The Perks:   

  • Compensation--Competitive compensation package which includes base wage in addition to a BPS commission structure with additional kickers.
  • Training/Licensing-- Company provided sales training, in addition to continuing education & licensing support. 
  • Marketing machine—on average, 10+ quality leads transferred to our Lending Officers daily.
  • Competitive pricing--we fight for every deal to support our clients.
  • Quick turn times-- we understand we must close quickly.
  • Benefits-- excellent benefits package including multiple health, dental, and vision options, HSA/FSA plans, volunteer paid hours, tuition reimbursement, pet coverage, company paid life insurance and more!
  • Financial Planning-- 401K with company match.

About loanDepot:
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
Base pay is one part of our total compensation for Licensed Lending Officers. The base pay for this role is determined by your state's minimum wage and county requirements. In addition to an uncapped commission plan.  Ramp-up bonuses are possible, based on a proven record of recent production.  

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Company Description

loanDepot, America's lender, matches borrowers through technology and high-touch customer care with the credit they need to fuel their lives. As a fast-growing national consumer lender, the loanDepot platform is disrupting finance by dissolving the lines between mortgage and nonmortgage credit.
The company has funded over $100 billion in loans since inception, and is passionate about emerging financial technology and dynamic product delivery supported by excellent customer service to empower consumers.
Headquartered in Southern California, loanDepot employs 5,400+ lending professionals across the country including 1,700+ licensed loan officers who hold 10,000+ licenses. The company operates 180+ local loan locations nationwide. NMLS # 174457

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