THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton) The Customer Experience Representative serves as the frontline liaison between Waste Logic and our ...
THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton) The Customer Experience Representative serves as the frontline liaison between Waste Logic and our ...
Remote Cosmetics information
What does a typical day look like for someone working in Remote Cosmetics?
A typical day in a Remote Cosmetics position often involves conducting virtual consultations with clients, answering product-related questions, recommending skincare or makeup solutions, and processing online orders. Team members may also participate in virtual training sessions, collaborate with marketing or sales teams, and stay current on the latest beauty trends and product releases. Communication happens mainly via email, chat, and video calls, requiring comfort with digital tools. This remote structure offers flexibility but also demands excellent organization and proactive communication to maintain high-quality client experiences.
What are the key skills and qualifications needed to thrive in the Remote Cosmetics position, and why are they important?
To thrive in a Remote Cosmetics role, you need a solid understanding of cosmetics products, virtual sales or consultation experience, and often a background in beauty or esthetics. Familiarity with online sales platforms, virtual consultation software, and certifications in makeup artistry or skincare are commonly required. Strong communication skills, customer service orientation, and self-motivation are vital soft skills for remote success. These abilities ensure effective client engagement, trustworthy recommendations, and the ability to work independently in a virtual beauty environment.
What is a Remote Cosmetics job?
A Remote Cosmetics job involves selling, marketing, or consulting on beauty and skincare products from a remote location. This can include working as a beauty consultant, virtual makeup artist, product representative, or customer service specialist for a cosmetics company. Many roles involve online communication, social media marketing, and virtual consultations. It allows professionals to work from home while helping clients choose the right beauty products.
What are the most commonly searched types of Cosmetics jobs in Alberta? The most popular types of Cosmetics jobs in Alberta are:
What job categories do people searching Remote Cosmetics jobs in Alberta look for? The top searched job categories for Remote Cosmetics jobs in Alberta are:
What cities in Alberta are hiring for Remote Cosmetics jobs? Cities in Alberta with the most Remote Cosmetics job openings:
Full-time
Medical, Dental, Life
Posted 11 days ago
Job description
About Waste Logic
We have 30+ years of experience in managing waste and recycling services for businesses throughout Canada. WLI has developed a strong working relationship with over 150 service providers in the solid waste and recycling industry. Waste Logic assists clients to help create their own plans for sustainability, through levers such as waste diversion, new innovations, or employee culture. Throughout our phased process, we provide clients with expertise, tools, and data driven analytics to improve their sustainability efforts.
Our Culture
Waste Logic isGreat Place to Work Certified.At Waste Logic, we believe that creating a supportive, empowering, and collaborative environment isn't just good for people; it's good for business. Our people are the driving force behind everything we do, and this certification affirms that we're on the right track when it comes to cultivating a culture where individuals feel valued, heard, and motivated to do their best work.
THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton)
The Customer Experience Representative serves as the frontline liaison between Waste Logic and our valued customers, ensuring a positive, seamless, and responsive customer experience.This role involves handling inquiries, resolving complaints, and delivering outstanding service across various communication channels.
The successful candidate for this role will have strong communication skills and strive to provide the best customer service experience. 100% remote work option is available to applicants based out of British Columbia, Saskatchewan and Alberta (in-office is required for Edmonton based applicants).
KEY RESPONSIBILITIES:
- Communicate with clients to determine theirservice requirements
- Respond to incoming office calls, voicemails and emails sent to the shared dispatch folder.
- Troubleshoot with clients to resolve equipment issues to determine if repairs are required.
- Investigate vendor/service complaints and provide a resolution in a timely manner.
- Follow up with clients and service providers on outstanding requests/open tickets and current services.
- Update and maintain client service schedules, equipment, and records.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Refer unresolved customer grievances to designated departments for further investigation.
- Cross collaboration between departments within the company.
EXPERIENCE & ABILITIES:
- 2 years office experience in a dispatch/customer service position.
- High school diploma or equivalent
- Proficient in Microsoft Office Software (Excel, Outlook, Word)
- Superior social, communication, and relationship management skills.
- Demonstrate a high level of integrity, confidentiality, attention to detail, and professional conduct.
- Ability to take and give direction, prioritize, meet deadlines, and stay organized in a fast-paced environment with a large workload.
- Ability to work independently and as part of a team
- Excellent problem solving, critical thinking, and mathematical reasoning skills.
- Exceptional verbal/written communications and comprehension with attention to detail
- Energetic and friendly with a team-focused attitude
- Bilingual in French and English is a 'nice to have'
WORK CONDITIONS & SCHEDULE:
- If located outside of Edmonton a proper space to work remotely
- Mondays to Fridays, 40 hours per week, with rotating weekend shifts
COMPANY BENEFITS:
- Competitive base salary and bonus plan
- RRSP employer matching
- Full benefits package including Extended Health, Dental, Life, AD&D, LTD, Critical Illness, Employee and Family Assistance Program
- Opportunities for growth and professional development