Austin, TX · On-site +1
Four‐week training onsite Monday‐Thursday 8:00am‐5:00pm, with an option to work remotely on Fridays. After training, a hybrid model: one day onsite (Tuesday) and four days remote. From week7 ...
Austin, TX · On-site +1
Four‐week training onsite Monday‐Thursday 8:00am‐5:00pm, with an option to work remotely on Fridays. After training, a hybrid model: one day onsite (Tuesday) and four days remote. From week7 ...
Austin, TX · On-site +1
Four‐week training onsite Monday‐Thursday 8:00am‐5:00pm, with an option to work remotely on Fridays. After training, a hybrid model: one day onsite (Tuesday) and four days remote. From week7 ...
Austin, TX · On-site +1
Four‐week training onsite Monday‐Thursday 8:00am‐5:00pm, with an option to work remotely on Fridays. After training, a hybrid model: one day onsite (Tuesday) and four days remote. From week7 ...
| Aspect | Remote Corelogic | Remote Data Analyst |
|---|---|---|
| Required Credentials | Real estate or mortgage industry certifications, data analysis skills | Statistical, analytical, and data management certifications |
| Work Environment | Primarily in real estate, mortgage, or property data sectors | Various industries including finance, marketing, healthcare |
| Employer & Industry Usage | Real estate, mortgage lending, property valuation companies | Corporations, consulting firms, government agencies |
| Common Search & Comparison Intent | Understanding roles in real estate data analysis | Exploring data analysis careers across industries |
Remote Corelogic roles focus on real estate and mortgage data, requiring industry-specific certifications. Remote Data Analysts have broader applications across multiple sectors, emphasizing statistical and analytical skills. Both roles involve remote work but differ in industry focus and required credentials.
The most popular types of Corelogic jobs in Texas are:
For Remote Corelogic jobs in Texas, the most frequently searched job titles are:
The top searched job categories for Remote Corelogic jobs in Texas are:
Cities in Texas with the most Remote Corelogic job openings:
Austin, TX • On-site, Remote
Full-time
Medical, Retirement, PTO
This job post has expired 1 day ago. Applications are no longer accepted.
Position Summary Contact Center Customer Care Associate. Manage inbound call inquiries (22‐25 per day) about mortgage escrow and tax questions. Provide accurate solutions, document conversations, and use multiple contact center software including Salesforce, Cisco Finesse, and others. Meet or exceed KPIs and attendance guidelines. Location and Schedule Office: 1825A Kramer Lane, Austin, Texas 78758. Candidates must live within a commutable distance. Four‐week training onsite Monday‐Thursday 8:00am‐5:00pm, with an option to work remotely on Fridays. After training, a hybrid model: one day onsite (Tuesday) and four days remote. From week7 onward schedule may be adjusted within center hours 6:50am‐8:00pm. No exceptions. Training Four weeks of virtual classroom and on‐the‐job training with call shadowing. Onsite Monday‐Thursday; option to work remotely on Fridays during training. Responsibilities Manage inbound call inquiries for a client about mortgage escrow and tax questions. Identify customer needs, research using up to ten portals, and provide accurate solutions and guidance. Document discussions accurately and use internal tools/processes for escalation. Use multiple contact center management systems/agent desktop software (e.g., Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9, ZOOM). Consistently meet or exceed individual production metrics and quality KPIs, including client contractual service levels. Act professionally, adhere to schedule and attendance guidelines. Qualifications High‐school diploma, GED, or equivalent. At least one year of customer service/support experience. At least one year of tech proficiency with MS Office, heavy use of MS Teams or Google Suite, and a client management system. Ability to work in a structured, high‐volume, fast‐paced environment while maintaining attention to detail. Must meet or exceed personal KPIs, adhere to schedule/attendance and deliverables. Preferred: Bachelor's or associate degree. Experience in tax, banking, mortgage, or real‐estate industry. Contact center experience. Hands‐on proficiency in contact center/workforce engagement management agent software, preferably Cisco Finesse or Calabrio. Benefits Generous PTO and 11 paid holidays. Up to 16 weeks fully paid parental leave and a baby stipend. Multiple medical plan options with mental health and wellness support. 401(k) with company match and vesting after one year. $400 annual well‐being stipend and tuition assistance up to $5,250. Recognition rewards, referral bonuses, exclusive discounts. Equal Opportunity Statement Cotality is an Equal Opportunity employer committed to attracting and retaining the best‐qualified people, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or veteran status. Cotality maintains a Drug‐Free Workplace. #J-18808-Ljbffr