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Remote Conveyor Engineer Jobs in Arizona (NOW HIRING)

Daifuku

ILUS - Software Support Specialist I

Phoenix, AZ · On-site +1

With hundreds of engineers inhouse, the company designs, manufactures, integrates, and installs the ... conveyor systems, software, voice/light pick systems, and automated systems * Provides remote and ...

Daifuku

Software Support Specialist I

Phoenix, AZ · On-site +1

$70K - $94K/yr

With hundreds of engineers inhouse, the company designs, manufactures, integrates, and installs the ... conveyor systems, software, voice/light pick systems, and automated systems * Provides remote and ...

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Remote Conveyor Engineer information

What does a Remote Conveyor Engineer do?

A Remote Conveyor Engineer is a professional who designs, maintains, and troubleshoots conveyor systems from a remote location. Using digital tools and software, they monitor equipment performance, diagnose issues, and provide solutions without needing to be physically present at the site. Their work helps ensure that conveyor systems operate efficiently and experience minimal downtime, which is crucial for industries like manufacturing, logistics, and warehousing. Remote Conveyor Engineers often collaborate with onsite technicians to implement repairs and upgrades.

What are the key skills and qualifications needed to thrive as a Remote Conveyor Engineer, and why are they important?

To thrive as a Remote Conveyor Engineer, you need a solid background in mechanical or electrical engineering, experience with conveyor systems, and a relevant engineering degree. Familiarity with CAD software, simulation tools, PLC programming, and industry-specific certifications like PMP or Six Sigma are typically required. Excellent problem-solving skills, communication, and the ability to work independently are key soft skills for this role. These competencies ensure efficient system design, remote troubleshooting, and effective collaboration with clients and on-site teams.

What are some common challenges Remote Conveyor Engineers face when collaborating with on-site teams?

Remote Conveyor Engineers often encounter challenges related to communication and real-time troubleshooting due to their physical distance from the installation site. Coordinating design changes, clarifying technical requirements, and providing support during system commissioning may require frequent video calls, detailed documentation, and clear communication channels. Building strong relationships with on-site technicians and project managers is crucial, as is adopting collaborative tools to share models and updates efficiently. Proactively addressing time zone differences and ensuring prompt responses can help mitigate these challenges and keep projects on track.

What is the difference between Remote Conveyor Engineer vs Conveyor Technician?

AspectRemote Conveyor EngineerConveyor Technician
Required CredentialsBachelor's in Engineering or related field, certifications in conveyor systemsTechnical diploma or certification, hands-on training
Work EnvironmentDesign, troubleshooting, remote collaboration, office and field visitsOn-site installation, maintenance, repair of conveyor systems
Employer & Industry UsageManufacturers, industrial plants, logistics companiesIndustrial facilities, warehouses, manufacturing plants

The Remote Conveyor Engineer focuses on designing, troubleshooting, and supporting conveyor systems remotely, often working with clients and teams virtually. In contrast, Conveyor Technicians perform hands-on installation, maintenance, and repairs on-site. Both roles are essential in the conveyor industry but differ mainly in their work environment and responsibilities.

What are popular job titles related to Remote Conveyor Engineer jobs in Arizona? For Remote Conveyor Engineer jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Remote Conveyor Engineer jobs in Arizona look for? The top searched job categories for Remote Conveyor Engineer jobs in Arizona are:
What cities in Arizona are hiring for Remote Conveyor Engineer jobs? Cities in Arizona with the most Remote Conveyor Engineer job openings:
Remote Conveyor Engineer jobs near you
ILUS - Software Support Specialist I

ILUS - Software Support Specialist I

Daifuku

Phoenix, AZ • On-site, Remote

Other

Re-posted 2 days ago

Daifuku rating

7.4

Company rating: 7.4 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

249th of 430 rated machine equipment manufacturers

Job description

Overview

About Us

Daifuku is the nation's leading independent, U.S.based provider of intelligent material handling systems. With hundreds of engineers inhouse, the company designs, manufactures, integrates, and installs the full spectrum of intralogistics solutions. We provide leadingedge conveyor and sortation systems, voice and lightdirected order fulfillment equipment, controls and software, robotics, mezzanines, and structures.

If you want to join a team of industry leading experts and who want to create an impact on the future of material handling solutions, we want to hear from you.

Position Summary

The Software Support Specialist responds to and resolves customer requests through the Client Care Service Desk. 

PLEASE NOTE: THIS ROLE DOES NOT PROVIDE SPONSORSHIP (OPT, STEM, H1-B VISA, ETC.)

Responsibilities
  • Receives calls and emails from customers with functional issues with conveyor systems, software, voice/light pick systems, and automated systems
  • Provides remote and on-site troubleshooting including resolution of software and hardware issues
  • Enlists help of other technical experts
  • Communicates status and resolution of issues
  • Updates and maintains CRM records
  • Shares 24/7 on-call duties within the department
  • Works on projects as assigned
  • Contributes to and updates Knowledgebase
Qualifications
  • Associate degree in Software Engineering or Information Systems or equivalent experience
  • Minimum 2 years of Service Desk or customer support experience
  •  Must be bilingual, with strong proficiency in both English and Spanish
  •  Excellent verbal and written communication skills
  •  Problem-solving and troubleshooting skills
  • Basic prioritization and time management skills
  • Some technical knowledge and acumen 
  • Competence with Windows OS, Microsoft Office applications and UNIX
  • Willingness to learn
  • Adaptable to change
  • Exemplifies Daifuku Core Values
  • Must be able to travel up to 20%
  • Fluent in Spanish and English
  • Must be able to work remotely 100%. 
Employment Type: OTHER

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