ZipRecruiter

Log In

2

Remote Contact Tracing Jobs in Rochester, NH (NOW HIRING)

Hello Sunshine Travels

Customer Service

Portsmouth, NH · Remote

$16.25 - $22.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

People also search for

All JobsRemote Contact Tracing JobsRemote Contact Tracing Jobs in Rochester, NH

Remote Contact Tracing information

See Rochester, NH salary details

$13

$19

$24

How much do remote contact tracing jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote contact tracing in Rochester, NH is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Contact Tracing position, and why are they important?

To succeed as a Remote Contact Tracing professional, you need a background in public health, strong communication abilities, and data entry proficiency, often supported by training in epidemiology or a related field. Familiarity with contact tracing software platforms, electronic databases, and sometimes HIPAA certification is typically required. Attention to detail, active listening, and cultural sensitivity are valuable soft skills that enhance effectiveness in this position. These competencies are crucial for accurately gathering sensitive information, maintaining confidentiality, and providing support to affected individuals during public health investigations.

What does a typical workday look like for a Remote Contact Tracer?

A typical day for a Remote Contact Tracer involves reaching out to individuals who have been identified as contacts of someone diagnosed with an infectious disease, mainly via phone or secure online platforms. You will collect relevant information, provide guidance on quarantine protocols, and answer questions about the disease or public health resources. Collaboration with supervisors and other team members is common, especially for complex cases or follow-ups. The remote nature of the job means you'll be working from home, following a structured schedule, and adhering to privacy and data security protocols at all times.

What is a Remote Contact Tracing job?

A Remote Contact Tracing job involves calling individuals who have been exposed to a contagious disease to provide guidance, assess symptoms, and offer resources. Contact tracers collect relevant information, educate contacts on quarantine procedures, and help prevent further spread. This role typically requires strong communication skills, attention to detail, and the ability to handle sensitive information confidentially. Remote contact tracers work from home but collaborate with public health teams to ensure effective case management.

What are popular job titles related to Remote Contact Tracing jobs in Rochester, NH? For Remote Contact Tracing jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Remote Contact Tracing jobs in Rochester, NH look for? The top searched job categories for Remote Contact Tracing jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Remote Contact Tracing jobs? Cities near Rochester, NH with the most Remote Contact Tracing job openings:
Remote Contact Tracing jobs near you
Infographic showing various Remote Contact Tracing job openings in Rochester, NH as of June 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,100 per year, or $19.3 per hour.
CSR II Phones ($18.50/hr + $1/pay for performance, Remote)

CSR II Phones ($18.50/hr + $1/pay for performance, Remote)

SaviLinx

Concord, NH • Remote

$18.50/hr

Full-time

Posted 16 days ago

Job description

JOB TITLE:                          Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote)

DEPARTMENT:                  Operations          

REPORTS TO:                     Supervisor     

FLSA STATUS:                    Non-Exempt                                                     

 

OUR GUIDING PRINCIPLES:  

Make every interaction Count 

Act with Respect and Integrity 

Demonstrate Passion for Continuous Improvement 

Be Worth of Trust from all Stakeholders 
OVERVIEW:
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedtechnologyand customer service skills.This is a work from home position.
ESSENTIAL FUNCTIONS:
Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
Coordinates claims electronically and via telephone.
Handles eligibility inquiries and all lines of business.
Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Ensures first call resolution through problem solving and effective call/email/chat handling.
Meets demands for privacy, confidentiality, precision.
Documents all customer information, communications in Customer Relationship Management (CRM) system.
Maintains a working knowledge of our clients’ requirements using a Knowledge Base.
Provides mentoring, training, and development to other CSRs as needed.
SUPERVISORY RESPONSIBILITIY:
This position has no supervisor responsibility.
EXPECTED WORKDAY/HOURS:
This position requires full, flexible availability, although will generally be M-F 8-5.
QUALIFICATIONS:
• 2+ years of college preferred.
• 2+ years of contact center experience preferred.
• High school diploma or equivalent required.
• 18 years of age or older
• Time management skills and the ability to work independently are essential for this role.
• Excellent organizational, written and oral communication skills.
• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments.
• College degree preferred.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY:
SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
VEVRAA FEDERAL CONTRACTOR/EQUAL OPPORTUNITY EMPLOYER

Apply